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Reviews of FORTUNE INN

3 out of 5
FORTUNE INN
17F., No.8, Sec. 1, Keelung Rd, Songshan District, Taipei

Reviews

7.4

Good

Rating 10 - Excellent. 21 out of 117 reviews" "
Rating 8 - Good. 51 out of 117 reviews" "
Rating 6 - Okay. 37 out of 117 reviews" "
Rating 4 - Poor. 7 out of 117 reviews" "
Rating 2 - Terrible. 1 out of 117 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

5.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Disliked: Amenities, property conditions & facilities
I had a very noisy room 1811 which opened directly into the breakfast area. Windows leaked, and the area around the windows was moldy and wet. Good coffee machine offering free coffee all day.
Stayed 3 nights in Dec 2019
Response from FORTUNE INN on 2019/12/12
Thanks for your advice!

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness
Ok, Hotel, but note, it's located on the top floor of a random building. More like a makeshift hotel.
Stayed 1 night in Aug 2019
Response from FORTUNE INN on 2019/11/1
Dear passenger, thank you for your valuable comments. Insufficient places we will try our best to improve. I look forward to your next visit! ! Thank you

8/10 Good

Verified traveler

Business traveler, Traveled with family
The area of the place has a nice community clean and lots of restaurants. Its NEAR Taopei 101 and near mtr station.
Stayed 4 nights in Apr 2019
Response from FORTUNE INN on 2019/4/28
Thanks for your valuable suggestion.

8/10 Good

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Taipei Vacation
I have a good time stay in the hotel . 10 minutes walking distance to the subway station. But I didn't expect the hotel was located in the commercial building 17th and 18th floor which the ground floor entrance wasn't set up as a hotel setting. It takes time to get used to it but overall my experience is positive.
Stayed 3 nights in Mar 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Should be cheaper
Was there during cold snap. No heat but they provided a heater on REQUEST so that was nice. Breakfast was just a burger and milk tea maybe because not enough guests to justify setting up the buffet. Window had a lot of condensation. Good location close to Matt and night market.
Stayed 2 nights in Feb 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Convenient & New
Room was brand new which I really liked. Clean. Water was great. New Air Conditioner. Bed was good. Fridge, all items needed, hair dryer etc. Perfect for what I needed. Breakfast was delivered at 7am every morning. Not western but good for chinese people. Only downside was the Receptionist didnt look so happy tho. But everything else was really good.
Stayed 7 nights in Nov 2017

6/10 Okay

Andrew, Sydney

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Great Location Marred By Hotel Experience
The hotel itself is situated in an excellent location, between Nanjing Sanmin station and Songshan station, a terminal station of the green line. From here, the Raohe night markets is but a 10 minute walk away, and the Taipei 101 area is 20-30 minutes walk. Even the Sun Yat Sen Memorial Hall is walkable as is the nearby Songshan Cultural Park. Remaining locations can be accessed via MRT station, and plentiful food is located on the way to the station, and a 7 Eleven and coin laundry is located close-by. The room itself looked modern but from the get-go, cleanliness was a huge problem. A cockroach was found on the first night and while that thankfully was the last time a pest was spotted on my 10 night stay, dust and cleanliness continued to be an issue throughout. The bedsheets were never changed despite the hotel clearly displaying once per 3 day change policy and instructions on how to get the cleaners to change the sheets. Dust accumulates really quickly and no under-the-bed vacuuming seems to have ever been done. The cleaners would forget to clean or replace certain items, and once they even forgot to do the bed. The soundproofing is also terrible, with conversations happening in the neighboring rooms clearly audible. A set of ear plugs is recommended. While free breakfast is served, this also creates more noise issues in the morning for guests looking to sleep in. The entrance itself is also hard to find, being behind a block of buildings and reception located on 17.
Stayed 12 nights in Sep 2017

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Small hotel on the top 2 floors of an office block
Nice decor, clean, good view. Not easy to find. Although situated next to a double decker highway, very little noise from traffic. But the walls between the rooms are very thin and can hear everything from the next room.

6/10 Okay

Laurent

Liked: Cleanliness
Disliked: Staff & service
Hotel lobby at the 17th floor and building entrance is really not up to the hotel standard.
Response from General Manager on 2017/3/14
Thanks for all your kindly opinions, we will keep try to fix all what we were short and being good as soon as possible. wish to see your next visiting in a short future Best Regards

6/10 Okay

Arwin

It was a "good" stay.
The hotel was on the 17th floor of a building which is a little bit hard to find. During our stay, workers are doing something on the hotel that is why we can hear the industrial noise inside our room. The breakfast is only a sandwich and a choice of juice, coffee or tea, nothing special. Yes, there is a view of the Taipei 101, but another building is blocking it. Overall, 2.5/5
Response from General Manager on 2016/12/15
Thanks for all your kindly feedback,we will keep trying be good. wish to see your next visiting in a short future Best Regards

6/10 Okay

Verified traveler

Quite Simple
It was quite simple to stay in such accommodation in a way for those who want to stay away from noisy environment.
Response from General Manager on 2016/11/23
Thanks for all your kindly opinions, we will keep try to fix all what we were short and being good as soon as possible. wish to see your next visiting in a short future Best Regards

10/10 Excellent

ERIC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget yet comfy hotel
The hotel is located on the 17th floor inside a commercial building. The rooms are quite clean and its enough walking space for 2 adults. However, we requested makeup room while we were out during our stay, we realised that the cups was not cleaned and was left on the table as it is before we left. Other than this the rooms and services are ok. Not a bad choice if looking for budget yet comfy hotel.
Response from General Manager on 2016/11/9
Thanks for all your kindly feedback,we will keep trying be good. wish to see your next visiting in a short future Best Regards

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 2016/10/27
尊敬的貴賓 感謝您選擇天使輕旅 我們會努力要求自我服務品質的提升 期待您的再次光臨 並給予我們更多的指正 Thanks for all your kindly feedback,we will keep trying be good. wish to see your next visiting in a short future Best Regards

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last minute trip to Taipei
Very clean, friendly staff, very comfortable bed, great air-con, excellent condition of room and washroom. Lacks storage space (closet) and very very small fridge (smallest I have ever seen). Also, location is quite a walking distance to/from MRT.
Response from General Manager on 2016/8/23
Thanks for your opinion.

4/10 Poor

Chi Man Raymond

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The air quality in the neighborhood is bad. I am also concern about fire safety.
Response from General Manager on 2016/8/4
Tganks for your suggestion.

8/10 Good

SP Tan, Singapore

Liked: Cleanliness, property conditions & facilities, room comfort
Good stay
Room is clean and bright, facilities are good. Can hear next room people talking if they are loud. Great view at 17th floor, quite a distance from MRT station but still within walking distance. Breakfast is sent to the room at 7am.
Response from General Manager on 2016/8/4
Thanks for your suggestion.

8/10 Good

Kok Cheong, Malaysia

Liked: Cleanliness, property conditions & facilities, room comfort
Value for Money
Strategic location
Response from General Manager on 2016/8/4
Thanks for your suggestion.

10/10 Excellent

ka lok tommy, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Great view over river and bridge, close to night market. Helpful staff. Only improvement is the shower room drainage is slow.
Response from General Manager on 2016/8/23
Thanks for your opinion.

8/10 Good

Gurpreet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 2016/9/2
Thanks for all your kindly feedback,we will keep trying be good. wish to see your next visiting in a short future Best Regards

10/10 Excellent

YiYi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from FORTUNE INN on 2020/11/30
Dear , 能為您提供舒心的服務，是我們榮幸 很謝謝您大方的給予我們鼓勵^_^ 對我們富景商旅的全體夥伴是莫大的鼓勵，也讓我們充滿動力， 繼續為我們的每一位客人提供有溫度的服務 誠摯致上 最真誠的祝福～ 願您每天都平安喜樂^_^ 富景商旅 全體夥伴 敬上

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2020
Response from FORTUNE INN on 2020/11/24
親愛的旅客您好! 感謝您提供給我們寶貴的意見。不足的地方我們會盡力改善的。 期待您下次再光臨喔！！謝謝您

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2020
Response from FORTUNE INN on 2020/11/24
親愛的旅客您好! 感謝您提供給我們寶貴的意見。不足的地方我們會盡力改善的。 期待您下次再光臨喔！！謝謝您

6/10 Okay

Verified traveler

Liked: Cleanliness
Stayed 2 nights in Oct 2020
Response from FORTUNE INN on 2020/11/24
親愛的旅客您好! 感謝您提供給我們寶貴的意見。不足的地方我們會盡力改善的。 期待您下次再光臨喔！！謝謝您

8/10 Good

Hsiu Hung

Stayed 1 night in Oct 2020
Response from FORTUNE INN on 2020/11/24
親愛的旅客您好! 感謝您提供給我們寶貴的意見。不足的地方我們會盡力改善的。 期待您下次再光臨喔！！謝謝您

6/10 Okay

Yolla

Traveled with family
Stayed 2 nights in Sep 2020
Response from FORTUNE INN on 2020/10/7
親愛的旅客您好! 感謝您提供給我們寶貴的意見。不足的地方我們會盡力改善的。 期待您下次再光臨喔！！謝謝您

6/10 Okay

YI-CHANG

Liked: Cleanliness
Stayed 1 night in Aug 2020
Response from Bella on 2020/9/2
親愛的旅客您好! 感謝您提供給我們寶貴的意見。不足的地方我們會盡力改善的。 富景同仁 祝您有個美好的一天 ^^

10/10 Excellent

LO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from FORTUNE INN on 2020/9/2
親愛的旅客您好! 感謝您提供給我們寶貴的意見。不足的地方我們會盡力改善的。 富景同仁 祝您有個美好的一天 ^^

8/10 Good

LIN-I

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
一切都不錯、隔音有點差。
Stayed 2 nights in Jul 2020
Response from Bella on 2020/8/9
Dear , 能為您提供舒心的服務，是我們榮幸 謝謝您大方的給予我們鼓勵^_^ 對我們富景商旅全體夥伴是莫大的鼓勵，也讓我們充滿動力，繼續為每一位客人提供有溫度的服務 誠摯致上 最真誠的祝福～ 願您每天都平安喜樂^_^ Fortune Inn 全體夥伴 敬上

8/10 Good

HSIN chang

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from Bella on 2020/8/9
Dear , 能為您提供舒心的服務，是我們榮幸 謝謝您大方的給予我們鼓勵^_^ 對我們富景商旅全體夥伴是莫大的鼓勵，也讓我們充滿動力，繼續為每一位客人提供有溫度的服務 誠摯致上 最真誠的祝福～ 願您每天都平安喜樂^_^ Fortune Inn 全體夥伴 敬上

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from FORTUNE INN on 2019/12/25
感謝您入住我們的飯店。感謝您的意見反應！

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from FORTUNE INN on 2019/12/23
感謝您入住我們的飯店。感謝您的意見反應！

6/10 Okay

YueChen

Traveled with family
Stayed 1 night in Dec 2019
Response from FORTUNE INN on 2019/12/16
感謝您入住我們的飯店。感謝您的意見反應！

8/10 Good

Verified traveler

Traveled with group
Liked: Staff & service, room comfort
Stayed 1 night in Dec 2019
Response from FORTUNE INN on 2019/12/13
感謝您入住我們的飯店。感謝您的意見反應！

6/10 Okay

蘇小姐

Traveled with partner
Disliked: Staff & service
不知為何櫃檯先生臉很臭？
Stayed 1 night in Dec 2019
Response from FORTUNE INN on 2019/12/9
您好，感謝您的指教，我們會更加留意，謝謝^^

6/10 Okay

LU YIN

Traveled with family
Liked: Staff & service
Stayed 1 night in Nov 2019
Response from FORTUNE INN on 2019/12/11
感謝您入住我們的飯店。感謝您的意見反應！

6/10 Okay

Verified traveler

Liked: Cleanliness
Stayed 1 night in Nov 2019
Response from FORTUNE INN on 2019/12/13
感謝您入住我們的飯店。感謝您的意見反應！

8/10 Good

TSUYOSHI

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2019
Response from FORTUNE INN on 2019/11/1
期待您下次再光臨喔！！謝謝您

10/10 Excellent

CHUN HUI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
價格合理舒適度ok
剛好住到有夜景房還不錯，隔音還可以沒什麼聲音，早餐比較普通尚可，但價位合理感覺上不錯 ，下次應該還會再入住
Stayed 1 night in Sep 2019
Response from FORTUNE INN on 2019/10/3
您好，期待您的再次入住^^

10/10 Excellent

Hsiao-Hui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常棒
Stayed 1 night in Sep 2019
Response from FORTUNE INN on 2019/11/1
期待您下次再光臨喔！！謝謝您

6/10 Okay

Shiao

Liked: Room comfort
態度可以。 但是清潔還有成長空間。 廁所浴室再加強清潔度。
Stayed 2 nights in Aug 2019
Response from FORTUNE INN on 2019/8/23
親愛的旅客您好! 感謝您提供給我們寶貴的意見。不足的地方我們會盡力改善的。 期待您下次再光臨喔！！謝謝您

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from FORTUNE INN on 2019/3/23
親愛的貴賓 您好,謝謝您花時間給予我們評價，謝謝您滿意我們的服務，希望能有機會再為您服務，謝謝您的入住，祝您有個美好的一天。

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2019
Response from BELLA on 2019/2/16
Dear , 能為您提供舒心的服務，是我們榮幸 謝謝您大方的給予我們鼓勵^_^ 對我們富景商旅全體夥伴是莫大的鼓勵，也讓我們充滿動力，繼續為每一位客人提供有溫度的服務 誠摯致上 最真誠的祝福～ 願您每天都平安喜樂^_^ Fortune Inn 全體夥伴 敬上

8/10 Good

Yi Jun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
富景商旅體驗
交通方便，退房時間是中午，吃完早餐還可慢慢收拾行李。
Stayed 1 night in Jan 2019
Response from BELLA on 2019/1/28
Dear , 能為您提供舒心的服務，是我們榮幸 謝謝您大方的給予我們鼓勵^_^ 對我們富景商旅全體夥伴是莫大的鼓勵，也讓我們充滿動力，繼續為每一位客人提供有溫度的服務 誠摯致上 最真誠的祝福～ 願您每天都平安喜樂^_^ Fortune Inn 全體夥伴 敬上

10/10 Excellent

Yi Jun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
富景商旅住宿
地點離饒河夜市很近，步行就可以到達。同行小朋友因為生病尿床，飯店沒有收取清潔費，而且非常貼心說沒關係。
Stayed 1 night in Jan 2019
Response from BELLA on 2019/1/28
Dear , 能為您提供舒心的服務，是我們榮幸 謝謝您大方的給予我們鼓勵^_^ 對我們富景商旅全體夥伴是莫大的鼓勵，也讓我們充滿動力，繼續為每一位客人提供有溫度的服務 誠摯致上 最真誠的祝福～ 願您每天都平安喜樂^_^ Fortune Inn 全體夥伴 敬上

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

10/10 Excellent

Webber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
不錯的還擇
位置不錯5分鐘走到饒河夜市 不到夜市樓下都有很多宵夜 樓下有7-11 房間很大 是離地鐵站有一段距離 沖涼去水位很塞 是西門町以外的好選擇
Stayed 2 nights in Dec 2017

6/10 Okay

Chungcheng

Liked: Cleanliness
網路不佳，連了好幾個分享器都無法成功。連接到的網路又不穩定。 樓下似乎有特種營業場所，大樓的電梯進出的人口較複雜。
Stayed 2 nights in Nov 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
飯店環境整潔，隔音勉強，早餐可能太晚去了，所以沒什麼東西⋯臨近饒河夜市，走路約10分鐘可到。
Stayed 1 night in Nov 2017