In-room safe, desk, blackout drapes, soundproofing
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Reviews of Hotel Château Anping

4 out of 5
Hotel Château Anping
No.47, Xinjian Rd., South Dist., Tainan

Reviews

8.8

Excellent

Rating 10 - Excellent. 68 out of 126 reviews" "
Rating 8 - Good. 44 out of 126 reviews" "
Rating 6 - Okay. 8 out of 126 reviews" "
Rating 4 - Poor. 4 out of 126 reviews" "
Rating 2 - Terrible. 2 out of 126 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jenny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good play room for the little one.
Stayed 2 nights in Jan 2021
Response from 夏都城旅 on 2021/1/10
親愛的貴賓您好： 歡迎您來到台南，很榮幸您選擇夏都城旅安平館作為旅途的休憩地並能獲得愉快的回憶。 您的肯定正是我們努力的最大動力。我們會持續提供貴賓們最完善貼心的住宿服務。 隨時歡迎您，期待不久的將來能再為您服務。 夏都城旅安平館

10/10 Excellent

HONG YEH

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for family
Stayed 1 night in Jun 2020
Response from Mandy,Tsuei on 2020/6/20
親愛的貴賓您好： 歡迎您來到台南，很榮幸您選擇夏都城旅安平館作為旅途的休憩地並能獲得愉快的回憶。 您的肯定正是我們努力的最大動力。我們會持續提供貴賓們最完善貼心的住宿服務。 隨時歡迎您，期待不久的將來能再為您服務。 夏都城旅安平館

10/10 Excellent

Mark, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New modern hotel with spacious room and the best kids playroom I have seen in any hotel.
Stayed 3 nights in Dec 2018
Response from 訂房組 on 2019/2/13
Thank you very much for your love and praise. Expect your next stay, thank you!!

10/10 Excellent

Ka Fei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for families with kids
Huge 4-ppl room, huge indoor kids playroom, and decent breakfast buffet. Lots of families stay there.
Stayed 2 nights in Dec 2018
Response from 夏都城旅 安平館 行銷業務團隊 on 2019/2/13
感謝 您撥空提供評論，期待您再度光臨。

8/10 Good

Yuchih, tainan, tw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for kids Big room Breakfast has a variety of options
Stayed 1 night in Dec 2018
Response from 夏都城旅 安平館 行銷業務團隊 on 2019/2/14
感謝 您撥空提供評論，期待您再度光臨。

6/10 Okay

YI HSIANG

Traveled with group
感覺房間內部的設計很奇怪. 厠所是單獨一小間的, 沒有可以洗手的地方, 要走出厠所到房間的另外一頭洗手. 洗澡的地方沒有衛生紙, 很不方便. 房間有個怪味, 有請客服換房間才比較好了.
Stayed 1 night in Dec 2023

8/10 Good

Kuo ning

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Po Shan

Stayed 5 nights in Oct 2023

8/10 Good

CHIA-LIN

Stayed 1 night in Oct 2023

10/10 Excellent

Chun-Wei

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

YISONG

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

YEA-CHEN

Stayed 1 night in Aug 2023

8/10 Good

Chia-Jung

Traveled with family
Liked: Staff & service, room comfort
房間清潔度需加強，遊戲室讓小孩玩瘋了
1.櫃檯接待人員、泳池救生員及遊戲區接待員都很和藹可親，會時時注意場內狀況，教導器材正確使用方式 2.早餐美味多樣，座位也多！ 3.房間隔音不錯，只聽得到走廊聲，隔壁房的聲音都聽不到 4.房間清潔度不夠，進房發現地上有餅屑，地毯灰塵挺多的（應該要洗地毯） 5.浴室清潔差，淋浴間牆壁未刷，還殘留黴菌 6.淋浴間排水孔小，水會流到隔壁馬桶間，整間濕答答
Stayed 2 nights in Jul 2023

8/10 Good

Wan Yu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

2/10 Terrible

Patty

Stayed 1 night in Jul 2023

8/10 Good

Yu Ching

Stayed 1 night in Jul 2023

10/10 Excellent

CHIHLIANG

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

珮瑩

Stayed 1 night in Jun 2023

8/10 Good

Chen

Traveled with family
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

CHIH MING

Stayed 1 night in Apr 2023

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service
洗手台都是黃黃的，清潔度很槽糕
Stayed 1 night in May 2023

8/10 Good

Po-Fu

Traveled with family
Liked: Cleanliness, staff & service
衛浴的水量小，熱水來的慢，其餘都很好
Stayed 1 night in Apr 2023

10/10 Excellent

chi yung

Stayed 1 night in Apr 2023

8/10 Good

GhiaHao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

SHAO JUNG

Stayed 1 night in Mar 2023

10/10 Excellent

sung

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

Tzu Ching

Stayed 1 night in Oct 2022

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

KUO HSIANG

Stayed 1 night in Aug 2022

10/10 Excellent

LING-JUNG

Stayed 1 night in Jul 2022

10/10 Excellent

YU-LAN

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
服務人員很親切，但早餐僅有一名外場服務生，人力不充足。
Stayed 2 nights in Jun 2022

2/10 Terrible

LIANGWEI

Stayed 1 night in May 2022

8/10 Good

daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
停車位及電梯很小
房間環境很棒，唯一小缺點就是電梯很小還有停車位是機械式的，對面及附近有政府的免費停車場，但如果你的行李太多或是愛車人士～入住時就有些麻煩。
Stayed 1 night in Aug 2021
Response from Chaya on 2021/9/2
親愛的貴賓您好： 歡迎您來到台南，很榮幸您選擇夏都城旅安平館作為旅途的休憩地並能獲得愉快的回憶。 您的肯定正是我們努力的最大動力。我們會持續提供貴賓們最完善貼心的住宿服務，對於您入住期間不盡滿意之處，我們深感抱歉。 隨時歡迎您，期待不久的將來能再為您服務。 夏都城旅安平館

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from Chaya on 2021/5/30
親愛的貴賓您好： 歡迎您來到台南，很榮幸您選擇夏都城旅安平館作為旅途的休憩地並能獲得愉快的回憶。 您的肯定正是我們努力的最大動力。我們會持續提供貴賓們最完善貼心的住宿服務。 隨時歡迎您，期待不久的將來能再為您服務。 夏都城旅安平館

6/10 Okay

YU JENG

Business traveler
Stayed 1 night in Apr 2021
Response from Chaya on 2021/5/30
親愛的貴賓您好： 歡迎您來到台南，很榮幸您選擇夏都城旅安平館作為旅途的休憩地並能獲得愉快的回憶。 您的肯定正是我們努力的最大動力。我們會持續提供貴賓們最完善貼心的住宿服務。 隨時歡迎您，期待不久的將來能再為您服務。 夏都城旅安平館

10/10 Excellent

YU JENG

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
值得在次前往
環境舒適空間大.
Stayed 1 night in Mar 2021
Response from Chaya on 2021/5/30
親愛的貴賓您好： 歡迎您來到台南，很榮幸您選擇夏都城旅安平館作為旅途的休憩地並能獲得愉快的回憶。 您的肯定正是我們努力的最大動力。我們會持續提供貴賓們最完善貼心的住宿服務。 隨時歡迎您，期待不久的將來能再為您服務。 夏都城旅安平館

8/10 Good

CHIH CHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021
Response from Chaya on 2021/5/30
親愛的貴賓您好： 歡迎您來到台南，很榮幸您選擇夏都城旅安平館作為旅途的休憩地並能獲得愉快的回憶。 您的肯定正是我們努力的最大動力。我們會持續提供貴賓們最完善貼心的住宿服務。 隨時歡迎您，期待不久的將來能再為您服務。 夏都城旅安平館

8/10 Good

WU YU

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021
Response from Chaya on 2021/5/30
親愛的貴賓您好： 歡迎您來到台南，很榮幸您選擇夏都城旅安平館作為旅途的休憩地並能獲得愉快的回憶。 您的肯定正是我們努力的最大動力。我們會持續提供貴賓們最完善貼心的住宿服務。 隨時歡迎您，期待不久的將來能再為您服務。 夏都城旅安平館

8/10 Good

HUIHSUEH

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
房間大，可惜房間潮濕味較重
Stayed 1 night in Feb 2021
Response from Chaya on 2021/5/30
親愛的貴賓您好： 歡迎您來到台南，很榮幸您選擇夏都城旅安平館作為旅途的休憩地並能獲得愉快的回憶。 您的肯定正是我們努力的最大動力。我們會持續提供貴賓們最完善貼心的住宿服務。 隨時歡迎您，期待不久的將來能再為您服務。 夏都城旅安平館

8/10 Good

MEICHING

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021
Response from 夏都城旅 on 2021/2/12
親愛的貴賓您好： 歡迎您來到台南，很榮幸您選擇夏都城旅安平館作為旅途的休憩地並能獲得愉快的回憶。 您的肯定正是我們努力的最大動力。我們會持續提供貴賓們最完善貼心的住宿服務。 隨時歡迎您，期待不久的將來能再為您服務。 夏都城旅安平館

8/10 Good

Kit Sum

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021
Response from 夏都城旅 on 2021/2/12
親愛的貴賓您好： 歡迎您來到台南，很榮幸您選擇夏都城旅安平館作為旅途的休憩地並能獲得愉快的回憶。 您的肯定正是我們努力的最大動力。我們會持續提供貴賓們最完善貼心的住宿服務。 隨時歡迎您，期待不久的將來能再為您服務。 夏都城旅安平館

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021
Response from 夏都城旅 on 2021/2/7
親愛的貴賓您好： 歡迎您來到台南，很榮幸您選擇夏都城旅安平館作為旅途的休憩地並能獲得愉快的回憶。 您的肯定正是我們努力的最大動力。我們會持續提供貴賓們最完善貼心的住宿服務。 隨時歡迎您，期待不久的將來能再為您服務。 夏都城旅安平館

8/10 Good

Yi-Hsuan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021
Response from 夏都城旅 on 2021/2/7
親愛的貴賓您好： 歡迎您來到台南，很榮幸您選擇夏都城旅安平館作為旅途的休憩地並能獲得愉快的回憶。 您的肯定正是我們努力的最大動力。我們會持續提供貴賓們最完善貼心的住宿服務。 隨時歡迎您，期待不久的將來能再為您服務。 夏都城旅安平館

6/10 Okay

KuanJu

Liked: Cleanliness, room comfort
算是高價位住房，但早餐普通
Stayed 2 nights in Dec 2020
Response from 夏都城旅 on 2021/1/10
親愛的貴賓您好 感謝您選擇並入住夏都城旅安平館，關於您所提到城食百匯的餐點，我會與我們相關單位主管討論並做出改善，，希望能很快的見到您的再度光臨。 夏都城旅安平館

6/10 Okay

YU CHUN

Traveled with family
Liked: Cleanliness, staff & service
電梯太小
Stayed 1 night in Dec 2020
Response from 夏都城旅 on 2020/12/27
親愛的貴賓您好 感謝您選擇並入住夏都城旅安平館，關於您所提到電梯的部分，我會與我們相關單位主管討論並做出改善，希望能很快的見到您的再度光臨。 夏都城旅安平館

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地下停車場動線與空間不佳
Stayed 1 night in Nov 2020
Response from 夏都城旅安平館 on 2020/12/22
親愛的貴賓您好 感謝您選擇並入住夏都城旅安平館，關於您所提到停車場的部分，我會與我們相關單位主管討論並做出改善，希望能很快的見到您的再度光臨。 夏都城旅安平館

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間空間很大
房間很大，而且乾淨舒適，但離市區有點距離，適合家族旅遊住宿。
Stayed 1 night in Oct 2020
Response from Vanessa on 2020/10/22
Dear Eric, 歡迎您來到台南，很榮幸您選擇夏都城旅安平館作為旅途的休憩地並能獲得愉快的回憶。 您的肯定正是我們努力的最大動力。我們會持續提供貴賓們最完善貼心的住宿服務。 隨時歡迎您，期待不久的將來能再為您服務。歡迎速速加入官網好友與臉書粉專即可即時收到活動資訊喔 夏都城旅安平館

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
服務除了櫃檯人員以外，訓練都大有問題。 餐廳部分早餐10點不到就開始收餐飲牌子、收餐具，詢問還說可以繼續取菜，問題是沒盤子沒夾子如何取菜？ 9點半都還在排隊入場的早餐，10點不到就開始收餐，滿房情況如果餐廳空間不夠，應該延長營業時間或加開場地。 離開餐廳時小孩因地板濕滑不慎滑倒，服務員看到竟然繼續收拾，只說了收拾的時候水都會滴到地面，會比較濕滑。小孩放聲大哭，一直到抱出餐廳都完全沒人來問候，餐廳門口的經理也完全沒有作聲。 停車場引導人員也是很有問題，明明靠近電梯的部分還有車位，卻引導我停在最遠的地方，縱使停車場並不大，這種安排也令人感到無法理解。 整棟樓電梯只有2台，房客餐廳停車場全部共用，電梯等待時間非常長，還容易客滿，才10層樓的旅館，電梯等待5分鐘完全無法接受。 游泳池只有開放2點到6點半，遊戲室設備也需要加強維護，地板以及保護墊都已經有破損。 整體是個令人不想回訪的糟糕體驗。
Stayed 1 night in Oct 2020
Response from 夏都城旅 on 2020/10/13
感謝您選擇夏都城旅安平館，並願意撥空與我們分享入住經驗。 對於您入住期間不盡滿意之處，我們深感抱歉。 我們會將您的反饋轉告給餐廳部門主管，針對此次事件處理進行檢討。 停車場人員也會再加強接待客人及回應，以避免相同情況再次發生。 我們會以您的回饋為借鏡持續努力，也希望您能夠再給予我們服務機會，誠摯地邀請您再度蒞臨。