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Reviews of Rainbow Resort

3 out of 5
Rainbow Resort
No.1, Ln. 139, Longquan Rd, Taimali, Taitung County

Reviews

7.6

Good

Rating 10 - Excellent. 35 out of 171 reviews" "
Rating 8 - Good. 82 out of 171 reviews" "
Rating 6 - Okay. 41 out of 171 reviews" "
Rating 4 - Poor. 6 out of 171 reviews" "
Rating 2 - Terrible. 7 out of 171 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

8.8/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Deborah

Traveled with family
Liked: Cleanliness, staff & service, room comfort
A nostalgia hotel with wonderful hot spring area
It's an older hotel but the room is clean and we can soak in hot spring inside the room. The open hot spring area is really nice but unfortunately we didn't bring our swimming suits. The breakfast is healthy with many dishes. I love this hotel.
Stayed 1 night in Sep 2023

8/10 Good

Ruth

Stayed 1 night in Feb 2023
Response from 訂房組 on 2023/3/6
親愛的貴賓您好：感謝您提供給我們的評分，期待您下一次的蒞臨。 祝福平安喜悅 事事順心!

6/10 Okay

Pei Ying

Liked: Cleanliness, staff & service
Nice staff but small room with thin walls
We stayed in the "standard room." It had thin walls separating it from a walkway/balcony to all other rooms. We heard people walking and talking and elevator noises all right next to our bed in the room.
Stayed 1 night in Jan 2023
Response from 訂房組 on 2023/1/25
親愛的貴賓您好：泓泉溫泉渡假村感謝您的蒞臨。關於您所述的設備缺失，我們會盡速轉知相關單位進行了解並檢討改善。非常感謝您所給予的回饋。 敬祝 順心平安

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
價格
1. 浴室設備老了點。 2. 依客房品質，價格還算貴。 3. 附早餐：我比較不挑，算OK。 4. 冷氣無法溫控哦！ 5. 房間內無Wi-Fi，傷腦筋。 6. 溫泉SPA設施太少，樣式不多；我是非假日(星期日)入住，冷水泳池沒水ㄋㄟ。
Response from rainbow on 2017/5/1
您好:您的建言我們收到了,讓您在此次使用設施造成的困擾,我們深感抱歉， 我們會儘力改善您所遭遇的問題，感謝您的寶貴意見,在未來我們也會繼續努力，期待您下一次的蒞臨。 祝福您 順心 愉快

6/10 Okay

David, Toronto

Liked: Cleanliness, staff & service, room comfort
Clean and comfortable
Our room was huge and the staff was very friendly. Like most of Taiwan outside of Taipei, almost no one spoke English. This was not such a problem as we enjoyed the spa facilities without needing directions. If you do not like the sulphurous smell of the hot spring then you may not enjoy this, but we got over it. The free breakfast is full of variety, and there is enough "Western" items for non-Asians to eat. We only stayed two nights, and arrived just after the Chinese New Year holiday, so the place was pretty quiet. The Zhiben National Forest Area is very close, and we had some good hiking there.

8/10 Good

KUANG HSIUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
I felt good for staying this hotel.

10/10 Excellent

stephen, tacoma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wedding
We had to leave early and the person at desk made us breakfast to go what a great guy will stay again

6/10 Okay

萬鐘

Stayed 1 night in Sep 2023

8/10 Good

CHUANG KUANG

Stayed 1 night in Dec 2023

10/10 Excellent

Tfy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
除了房間隔音比較差。走廊走路講話的聲音 樓上的腳步聲。環境跟溫泉都很棒 值得再訪
Stayed 1 night in Oct 2023

6/10 Okay

秀娥

Traveled with family
Disliked: Staff & service
不會想再入住
Stayed 1 night in Oct 2023

8/10 Good

Shiu Hung

Liked: Cleanliness, staff & service, property conditions & facilities
很好
Stayed 2 nights in Jul 2023
Response from 訂房組 on 2023/8/16
謝謝您給予我們的評價，期待您再次光臨

8/10 Good

Tat Ming

Traveled with group
Liked: Staff & service
不錯的溫泉酒店
Stayed 1 night in Jun 2023
Response from 訂房組 on 2023/7/10
親愛的貴賓您好：感謝您提供給我們的評價，期待您下一次的蒞臨。 祝福平安喜悅 事事順心!

8/10 Good

yim kwok

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from 訂房組 on 2023/7/10
親愛的貴賓您好：感謝您提供給我們的評分，期待您下一次的蒞臨。 祝福平安喜悅 事事順心!

8/10 Good

MENG LAN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from 訂房組 on 2023/5/23
親愛的貴賓您好：感謝您提供給我們的評分，期待您下一次的蒞臨。 祝福平安喜悅 事事順心!

10/10 Excellent

FAYUAN

Stayed 1 night in Apr 2023
Response from 訂房組 on 2023/4/27
親愛的貴賓您好：感謝您提供給我們的評分，期待您下一次的蒞臨。 祝福平安喜悅 事事順心!

8/10 Good

CHUANG-KUANG

Stayed 1 night in Apr 2023
Response from 訂房組 on 2023/4/27
親愛的貴賓您好：感謝您提供給我們的評分，期待您下一次的蒞臨。 祝福平安喜悅 事事順心!

10/10 Excellent

Peichi

Stayed 1 night in Mar 2023

6/10 Okay

庭瑋

Stayed 1 night in Mar 2023
Response from 訂房組 on 2023/4/27
親愛的貴賓您好：感謝您提供給我們的評分，期待您下一次的蒞臨。 祝福平安喜悅 事事順心!

8/10 Good

Yu Fan

Stayed 1 night in Feb 2023
Response from 訂房組 on 2023/3/6
親愛的貴賓您好：感謝您提供給我們的評分，期待您下一次的蒞臨。 祝福平安喜悅 事事順心!

10/10 Excellent

HIROYASU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
周辺の宿の露天風呂が軒並み利用停止中の中、こちらは広々とした露天風呂を堪能出来ました。部屋の風呂も温泉で、「温泉煮」というアトラクション？も良い。スタッフは非常にフレンドリーで、朝食は充実。トータルでとても素晴らしかった。
Stayed 1 night in Feb 2023
Response from 訂房組 on 2023/3/6
親愛的貴賓您好：感謝您提供給我們的評價，期待您下一次的蒞臨。 祝福平安喜悅 事事順心!

8/10 Good

Wei Chun

Stayed 1 night in Feb 2023
Response from 訂房組 on 2023/3/6
親愛的貴賓您好：感謝您提供給我們的評分，期待您下一次的蒞臨。 祝福平安喜悅 事事順心!

8/10 Good

YEN

Stayed 1 night in Feb 2023
Response from 訂房組 on 2023/2/27
謝謝您期待您下一次的蒞臨。 祝福平安喜悅 事事順心!

6/10 Okay

HSINJU

Stayed 1 night in Feb 2023
Response from 訂房組 on 2023/2/27
謝謝您期待您下一次的蒞臨。 祝福平安喜悅 事事順心!

8/10 Good

CHIACHEN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from 訂房組 on 2023/2/27
謝謝您期待您下一次的蒞臨。 祝福平安喜悅 事事順心!

8/10 Good

PENG HUA

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務品質
櫃檯服務姐姐態度很好，第一印象就不錯，溫泉設施不錯
Stayed 1 night in Feb 2023
Response from 訂房組 on 2023/2/27
親愛的貴賓您好：感謝您對於知本泓泉溫泉渡假村的點評和肯定，我們會持續努力不斷追求進步以提供貴賓更好的服務品質，期待您再次的蒞臨並祝福您順心愉快 闔家平安。

6/10 Okay

Ching-An

Stayed 1 night in Jan 2023
Response from 訂房組 on 2023/2/8
謝謝您！

6/10 Okay

Posung

Stayed 1 night in Oct 2022
Response from 訂房組 on 2022/10/25
謝謝您期待您下一次的蒞臨。 祝福平安喜悅 事事順心!

10/10 Excellent

CHIACHEN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
享受天然溫泉♨️
天然溫泉，可煮溫泉蛋，渡假很放鬆
Stayed 1 night in Oct 2022
Response from 訂房組 on 2022/10/13
親愛的貴賓您好：感謝您對於知本泓泉溫泉渡假村的點評和肯定，我們會持續努力不斷追求進步以提供貴賓更好的服務品質，期待您再次的蒞臨並祝福您順心愉快 闔家平安。

10/10 Excellent

Li-Li

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
櫃台人員很親切，溫泉很舒服，不時看到彌猴在一旁，溫泉煮很推⋯缺點是房間真的比較舊但還算乾淨，及冷氣在睡覺時會吹到頭
Stayed 1 night in Aug 2022
Response from 訂房組 on 2022/9/7
親愛的貴賓您好：泓泉溫泉渡假村感謝您的蒞臨。您所反應的空調缺失，我們已經請工程部門主管進行了解及檢討改進修繕。非常謝謝您的回饋，並竭誠地歡迎您再次光臨

10/10 Excellent

Kuo Ching

Stayed 1 night in Aug 2022

8/10 Good

Kun-Cheng

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2022

8/10 Good

PO I

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from 訂房組 on 2022/8/4
謝謝您～

8/10 Good

秀珠

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from 訂房組 on 2022/7/27
謝謝您！

10/10 Excellent

Hung chuan

Stayed 1 night in Jun 2022
Response from 訂房組 on 2022/6/7
親愛的貴賓您好：感謝您提供給我們的評分，期待您下一次的蒞臨。 祝福平安喜悅 事事順心!

8/10 Good

Chia-Ting

Stayed 1 night in Mar 2022
Response from 訂房組 on 2022/4/18
親愛的貴賓您好：感謝您提供給我們的評分，期待您下一次的蒞臨。 祝福平安喜悅 事事順心!

10/10 Excellent

秀英

Stayed 1 night in Mar 2022
Response from 訂房組 on 2022/3/18
親愛的貴賓您好：感謝您提供給我們的評分，期待您下一次的蒞臨。 祝福平安喜悅 事事順心!

10/10 Excellent

Tasi

Stayed 1 night in Feb 2022
Response from 訂房組 on 2022/3/8
親愛的貴賓您好：感謝您提供給我們的評分，期待您下一次的蒞臨。 祝福平安喜悅 事事順心!

10/10 Excellent

YUNGMING

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
懷舊溫泉會館
飯店櫃檯服務很好、親切！ 浴室熱水為溫泉水也可在房間泡湯，缺點是大眾池的選擇較為單調。總體來說還是值得一住
Stayed 1 night in Jan 2022
Response from 訂房組 on 2022/1/26
親愛的貴賓您好：感謝您提供給我們的評價， 您的鼓勵是我們最大的支持及動力，在未來我們也會繼續努力，期待您下一次的蒞臨。 祝福平安順心健康！

10/10 Excellent

Jyh Chyang

Stayed 1 night in Jan 2022
Response from 訂房組 on 2022/1/18
謝謝您～

10/10 Excellent

WEN CHIH

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很棒的森林浴
很棒 喜歡溫泉浴的好地方，喜歡森林浴的記得早起往旁邊林道走去，享受大自然的冷氣。超棒！
Stayed 1 night in Nov 2021
Response from 訂房組 on 2021/11/19
親愛的貴賓您好：感謝您對於知本泓泉溫泉渡假村的點評和肯定，我們會持續努力不斷追求進步以提供貴賓更好的服務品質，期待您再次的蒞臨並祝福您順心愉快 闔家平安。

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
老派的溫泉旅店
早上空氣好、視野佳，房間浴室溫泉水溫很剛好，泡起來很舒服，價位親民的溫泉旅店；早餐普通，園區內的步道未整修，有點可惜。
Stayed 1 night in Nov 2021
Response from 訂房組 on 2021/11/7
親愛的貴賓您好：感謝您提供給我們的評價，針對您所提及的事項，在這裡先向您致上萬分的歉意。我們已經請工程部門主管進行了解並請工程加速進行。非常謝謝您的回饋，並竭誠地歡迎您再次光臨～期待您下一次的蒞臨。 祝福平安喜悅 事事順心!

8/10 Good

Caroline

Stayed 1 night in Oct 2021
Response from 訂房組 on 2021/10/15
謝謝您！

4/10 Poor

ZIH-TONG

Traveled with family
Disliked: Staff & service
服務人員態度不怎麼好 晚餐我是覺得不新鮮啊
Stayed 1 night in Mar 2021
Response from 訂房組 on 2021/3/19
親愛的貴賓您好：泓泉溫泉渡假村對於這次造成您的困擾深表歉意，並且也感激您特地撥空留言給予我們的支持與建議，對於服務人員及餐廳新鮮度問題,，我們已經請餐飲部門主管重新檢視作業流程，並加強督導人員服務品質來改善。非常感謝您的用心回饋，我們會繼續努力精進，也誠摯地歡迎您再次光臨。謝謝您！祝福您 順心 愉快

8/10 Good

LiCHi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021
Response from 訂房組 on 2021/2/28
Hotels.com

10/10 Excellent

YungMing

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
以價格來說、算不錯
Stayed 1 night in Feb 2021
Response from 訂房組 on 2021/2/11
您好：感謝您提供給我們的評價，在未來我們也會繼續努力，期待您下一次的蒞臨。 祝福平安喜悅 事事順心!

10/10 Excellent

Kuangi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很棒的住宿
很棒的住宿經驗，很安靜，服務人員很親切，早餐好吃，水質很好，下次還會再來。
Stayed 2 nights in Feb 2021
Response from 訂房組 on 2021/2/6
您好：感謝您提供給我們的評價， 您的鼓勵是我們最大的支持及動力，能讓您滿意及喜悅,是我們最樂見的, 在未來我們也會繼續努力，期待您下一次的蒞臨。 祝福平安喜悅 事事順心!

8/10 Good

Verified traveler

Stayed 2 nights in Dec 2020
Response from 訂房組 on 2020/12/29
謝謝您!

8/10 Good

CHENG-CHUNG

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020
Response from 訂房組 on 2020/12/14
謝謝您!

8/10 Good

Chia Chien

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
還不錯的住宿，有溫泉可泡，舒壓
Stayed 1 night in Dec 2020
Response from 訂房組 on 2020/12/7
您好：感謝您提供給我們的評價，您的鼓勵是我們改進的最大支持與動力，期待您再次的蒞臨。謝謝您！