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Reviews of Kiwi Express Hotel - Zhong Zheng Branch

3 out of 5
Kiwi Express Hotel - Zhong Zheng Branch
No. 441, Sec. 1, Taiwan Boulevard, Central District, Taichung

Reviews

7.6

Good

Rating 10 - Excellent. 107 out of 540 reviews" "
Rating 8 - Good. 254 out of 540 reviews" "
Rating 6 - Okay. 135 out of 540 reviews" "
Rating 4 - Poor. 36 out of 540 reviews" "
Rating 2 - Terrible. 8 out of 540 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

LI SUNG

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
The location is really great. The express buses downstairs can take you to Taichung Train Station in less than 10mn, to Calligraphy Greenway and Natural Science Museum in 10 mn, and to the new CBD in 20mn. Within walking distance, one can discover the pretty Liuchuan river, Chunghwa Road night market, the 2nd Market, the 5th Market, and the quaint Taichung Literature Park with lots of Japanes-style houses and a beautiful cafe. Simple buffet breakfast. Even though my room had no view this time, it was spacious, had everything a traveller needs, and the decor was fun.
Stayed 1 night in Sep 2020

10/10 Excellent

LI SUNG

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice view from room
Convenient location on Taiwan Blvd (express bus station just downstairs) and along the lovely Liuchuan river. Nice city view from top-floor room with cute decor. Simple buffet breakfast served at 2nd floor cafe.
Stayed 1 night in Sep 2020

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Good for a quick overnight stay. Room is very small, no real desk to for me to use my laptop. almost no space between the bed and the dresser to walk through to the bathroom.
Stayed 1 night in Feb 2020

10/10 Excellent

Romelito

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very accommodating staff, the breakfast is good and every request regarding my stay are all given.
Stayed 1 night in Nov 2019

8/10 Good

Rebelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Stayed 2 nights in Jun 2019

8/10 Good

Rebelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Other than the creepy furniture and interior design and the tidiness of the room is not there,other is fine.the customer service is perfect,the lobby is comfy. The location is just beside the bus stop and a hospital if u don’t mind the design this might be the nice place for u
Stayed 1 night in May 2019

6/10 Okay

Sean, taichung, tw

Disliked: Cleanliness
Non smoking hotel has niggling smoke smell in the room. Staff at reception were mostly unfriendly with the exception of one. The helpers at the breakfast buffet were very helpful to my aging dad.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For the location, breakfast and room cleanliness it is satisfactory and was what I was looking for; as the price was right. A little bit of a walk from everything but I don’t mind.
Stayed 3 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2018

6/10 Okay

Verified traveler

Stay for few hours of sleep only
Don’t expect too much.

8/10 Good

Amy S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok. Clean and comfortable. Desk clerks are very helpful. Buffet breakfast is very good.
Stayed 2 nights in Nov 2017

6/10 Okay

Roger

Liked: Cleanliness
Stayed 2 nights in Nov 2017

6/10 Okay

Minnn, Singapore

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Clean room but old facilities
The room I booked is a family room. The air-con seems cannot adjust the temperature, it's too cool for us. The facilities looking old. Yellowish stains could be found on pillow cover. It's time for them to change>.<...Overall, cleanliness is ok. Breakfast is nice. Bus station just in front of the hotel, it is convenient to take bus, the location is good. It is good that there is water re-filler inside the room so that you don't need to boil the water when you need hot water. It is just nice for those who need a clean place to stay if you don't mind some of the facilities are old.

4/10 Poor

FX, SG

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Zero cleaniless
there were strands of hair on the bed and the bathtub had dust coming out when we were washing it. Overall hygiene is non existent. But it is near bus stops and has good food around the hotel

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Value for money
What I like about this hotel is that - value for money - location quite central, there are plenty of buses just in front of the hotel to get you around (very convenient to get around Taichung) - friendly staffs - breakfast included - room is spacious and sound proof However, I don't think there is a room service as I didn't get mine.

6/10 Okay

BL, New Jersey

Liked: Staff & service
Small clean room with a little bath drain problem
Rooms small, clean but staffs are very friendly, location OK. Breakfast mostly Chinese style which fits us great. A little complaint about drain system that seemed to spill water out to bathroom floor, not much though. At the price we paid I personally have no problem with however I don't think it is a 4-star hotel, 2.5-3 star but worth the money.

8/10 Good

Woon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 2016/8/7
親愛的旅客您好:感謝您本次入住,並感謝您給予我們不錯的評分,當然希望未來若還有機會再次蒞臨台中時,能讓我們再一次的為您服務!!! 謝謝您

10/10 Excellent

Siu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Andrew, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable hotel with friendly staff
a well located comfortable hotel with friendly staff

8/10 Good

CHEN, Taipei

Liked: Cleanliness, property conditions & facilities, room comfort
Very confident
The hotel location on the Taichung BRT 仁愛醫院 station,it's easy to go anywhere by bus and free charge. You can take bus 302 from Taichung airport directly. Nice place.

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort
Not bad.
This place is good for the price. Close to the night market & stores. If you need a place for just sleep at night, Kiwi is the place to stay.

8/10 Good

Merry, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend
It's a nice hotel in a good location in Taichung; I can't think of anything I disliked about it. I liked that there's a 7-Eleven around the corner, a cold/hot water dispenser inside the room, and a selection of pretty recent movies in the TV - perfect for a lazy night in. Some pretty good restaurants are just a couple minutes away, too, and the hotel's within a reasonable walking distance to the bus stops for the Sun Moon Lake and 921 Earthquake Museum-bound buses. Taking a cab to Fengjia Night Market from here cost us just TWD$215 (S$10). The breakfast buffet was not bad.

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort

6/10 Okay

yanna, hk

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Great to have a free parking
The hotel is tidy but not clean. The staff are very nice and efficient. Their wifi is great.

6/10 Okay

Li Wen, singapore

Liked: Staff & service
Kiwi express hotel customer's feedback
I was quite disappointed during the stay as the actual room is different from what is shown on Hotels.com and room interior furnishings were old and not in good condition. However, hotel staffs were helpful and friendly so keep it up!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Lex, USA

Liked: Cleanliness, property conditions & facilities, room comfort
I would stay here again
My major complaint is that the wifi did not work in the room, only the lobby. That said, the staff is amazingly friendly (even by Taiwan's friendly standards), the breakfast is delicious, and there is a great night market just a few hundred meters away. The free shuttle from the train is also really nice. Good value overall.

4/10 Poor

HOA FAI

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Jon, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap and cheerful
10 minutes from the train and bus stations but there's a free shuttle if you arrange it in advance. They speak fluent English too. No window in the room but that didn't bother me, I used the room to sleep, not to gaze outside the window. Room was clean and breakfast was simple but adequate. Score 4/5. Good value for money.

6/10 Okay

KYUNGWHAN

Liked: Staff & service
가성비가 좋습니다
Stayed 2 nights in Apr 2024

8/10 Good

TADASHI

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅から少し距離があるが、わかりやすい。周辺にはレストランや商店が多い。
Stayed 1 night in Apr 2024

6/10 Okay

MIN CHUN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Shohei

Stayed 2 nights in Jan 2024

10/10 Excellent

JUNGJUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Yayun

Stayed 1 night in Dec 2023

10/10 Excellent

怡成

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Kai Chun

Stayed 1 night in Dec 2023

8/10 Good

Yayun

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
性價比很高
Stayed 1 night in Nov 2023

10/10 Excellent

Ke Yun

Stayed 1 night in Nov 2023

10/10 Excellent

PING HSI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

8/10 Good

chien he

Stayed 1 night in Sep 2023

10/10 Excellent

LING YU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
隔音有點不好
Stayed 2 nights in Aug 2023

10/10 Excellent

怡成

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

ryutaro

Stayed 1 night in Jun 2023

10/10 Excellent

SHU CHING

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

6/10 Okay

Yu-Cong

Stayed 1 night in May 2023