Front desk person was always good, friendly and helpful if needed. I got 2 rooms because I had my parents traveling with me. Rooms were ok but didn’t have same items. For example one had portable charger but other didn’t, one ac unit worked and the other one I couldn’t turn off, one iron box worked and other didn’t, one tv worked and other room it didn’t. One had lotion in shower instead of conditioner, other didn’t. Breakfast was ok, same things, but staff helped with whatever needed. Called guest services in the evening but had no answer. Most times we had to go downstairs to front desk if we needed anything.