I understand there was some soccer party event thing going on, but waking up at 6am the first morning because of noise, having constant knocking on our doors till as late as 11pm from kids, and just an overall unenjoyable stay. The AC stopped working both nights and it got to 80 degrees in our room. This was suppose to be a nice summer trip and a break for us and it felt worse than sleeping at home. The pool was packed the entire time, and I had to take my kids out for breakfast the second morning because 30 minutes before breakfast closed, they only had eggs left and dry cereal. This ended up being a $91 breakfast expensive so I expect in the very least to be compensated for the inconvenience and having such a loud and miserable stay. For $455, I would rather have stayed at a motel and gotten a fancy breakfast than deal with this nonsense.