Apartment, Jetted Tub (Aretusa) | Free minibar, in-room safe, desk, laptop workspace
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Reviews of Palazzo Alfeo

Palazzo Alfeo
VIA LUNGOMARE ALFEO, 18, Syracuse

Reviews

9.6

Exceptional

Rating 10 - Excellent. 15 out of 21 reviews" "
Rating 8 - Good. 6 out of 21 reviews" "
Rating 6 - Okay. 0 out of 21 reviews" "
Rating 4 - Poor. 0 out of 21 reviews" "
Rating 2 - Terrible. 0 out of 21 reviews" "

9.8/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Deana

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The views and service provided make this a must stay. The view, just incredible, you’re right on the water. The team were very helpful and supportive leading into check in and arranging parking. Location is so close to everything, but does get allot of noise from the bars and night party cruises. The place is nicely renovated and decorated, with a generous amount of space. The actual shower is quite small and doesn’t have great water pressure. There isn’t a washing machine, although this is listed as an available amenity.
Stayed 2 nights in Jun 2023

10/10 Excellent

Lucille

Stayed 1 night in Mar 2023
Response from staff on 2023/4/11
Thank you very much.All he best.Staff.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Comfortable stay and amazing views
This was a beautiful property with ample space and amazing views. It was impeccably clean and comfortable. Staff were very helpful. The only snag was that we slept at the property on a Saturday night and I was woken up a few times by noisy passerby. Also parking was a good 20 minutes away at a daily charge of 15 euros. Otherwise absolutely excellent.
Stayed 1 night in Oct 2022
Response from Alessandro on 2022/10/18
Thank you very much for sharing your experience! Unfortunately Ortigia gets a little crowded during the Saturday nights, but it's a price we have to pay for being at the core of the historical centre.In any case, we really hope to have you another time very soon!

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Absolutely wonderful. The photos do not do it justice. We had Apartment Aretusa with its own private balcony and hot tub and have not stayed anywhere better. The views over the harbour are fantastic and the city is a joy to explore. Alessandro was really helpful and spent some time explaining where to go and what to see. It was a perfect romantic weekend away.
Stayed 3 nights in Oct 2022
Response from Alessandro on 2022/10/12
Thank you very much for sharing your experience, we're really glad that you had a pleasant stay and to hear that we were able to exceed your expectations. We look forward to have you another time in the future!

10/10 Excellent

Douglas

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, easy walking distance to fantastic restaurants ie 5min. Alessandro was very helpful with recommendations for activities and dining. Use the valet service and save yourself the stress of finding parking.
Stayed 4 nights in Sep 2022
Response from Alessandro on 2022/10/7
Thank you very much for sharing your experience in our place, we really hope to see you again!

10/10 Excellent

Scott

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2022
Response from Alessandro on 2022/9/13
Thank you very much for your kind review, we really hope to see you again!!

10/10 Excellent

Doosa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing views from the apartment , in a great location. This was a very clean and large apartment and the staff was very kind and helpful.
Stayed 2 nights in Aug 2022
Response from Alessandro on 2022/8/9
Thank you very much for your kind words, we really hope to see you again soon!

10/10 Excellent

Jee Young

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is located right front of the beach. We had the greatest view. Aurora was our host and she was above and beyond to accommodate our stay. It’s nice and clean hotel. The kitchenette is equipped. We used valet service. Thanks for everything
Stayed 2 nights in May 2022
Response from Ludovica on 2022/5/18
Dear guests, Thanks for your review and we are pleased that you had a great staying in our structure.

8/10 Good

YC, Miami

Traveled with family
Liked: Cleanliness, amenities
The apt is clean and spacious, in a good location (Very close to ocean, and restaurants. The manager and staff are very nice, and eager to help. Driving to the apt is not possible, so we took manager’s offer for valet parking @ 15 Euro per day for two days, and a short walk to the apt.
Stayed 2 nights in Dec 2019
Response from Aurora on 2019/12/30
Thank you very much for this review. It was a pleasure having you. Hope you come back soon. Kind regards. Palazzo Alfeo's Staff

10/10 Excellent

Stella

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stella's review
Palazzo Alfeo was very clean and suitable for many trips or holidays. You can also get spread-out bed(that is also a sofa). For breakfast, you get delicious food fresh from the backery to your breakfast table! (You can decide if you want to eat inside or outside. The hotel is right beside the sea.
Stayed 2 nights in Oct 2019
Response from Aurora on 2019/11/7
Thank you very much for your review, it is something we appreciated very much also we are happy to know you enjoyed your stay with us. Thank you Kind regards

8/10 Good

Eunice

Liked: Cleanliness, staff & service, room comfort
Perfect view. Nice location but not
Stayed 3 nights in Oct 2019
Response from salvo on 2019/10/22
Grazie.

10/10 Excellent

Matt, Malibu

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Incredible personal service from staff who felt like family right away. They are genuine and kind people who you can tell enjoy making guests happy. Location and views are fantastic, and the property is great. It’s spotless and well stocked and a bargain for a suite at a room price.
Stayed 2 nights in Oct 2019
Response from staff on 2019/10/22
thank you very much! hope to see you again. Staff

10/10 Excellent

Craig, San Francisco, CA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in an amazing location. The staff was incredibly friendly and helpful. Would love to stay here again!
Stayed 2 nights in Sep 2019
Response from salvo on 2019/10/1
Thank you very much! hope to see you again. Staff

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the room overlooking the sea with our own private jacuzzi. The room was is great condition - just beautiful. There were 3 French doors that opened so you can see the sea from every corner. The patio with the jacuzzi was large. We watched the sunset every night sipping wine and eating cheese, olives and salami from the market. This was luxurious and well worth the price considering the quality of the room. The staff are extremely attentive and some of the nicest people we met in our travels. This is family owned/run. They were helpful in arranging our car parking, they provided us with a bottle of wine and other goodies and a basket of baked goods in the morning. The bath robes were luxurious. If I could give them 10 stars, I would. We plan on going back and staying longer next time.
Stayed 2 nights in Sep 2019
Response from salvo on 2019/10/1
thank you very much! Hope to see you again! Staff.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2019
Response from salvo on 2019/7/16
grazie.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our apartment was exceptional, as were our hosts. We could not have stayed in a better place in Ortigia. Spacious, clean and beautifully decorated, with glorious waterfront views. Our hosts were very kind and caring. Lovely people who helped us quickly relax and enjoy beautiful Ortigia. We can't wait return.
Stayed 5 nights in May 2019
Response from Salvo on 2019/6/11
Thank you very much! Hope to see you again.

10/10 Excellent

Thomas

Stayed 2 nights in Jan 2024
Response from Chiara on 2024/1/13
Thank you very much for your special review!Best regardsThe Staff

8/10 Good

Per

Stayed 1 night in Oct 2022

10/10 Excellent

benoit

Liked: Cleanliness, room comfort
Super séjours à Syracuse
Tout était parfait. Je recommande cet endroit mais pas trop car j espère que la prochaine fois où je voudrais revenir il y a aura de la place pour moi. La terrasse avec le jacuzzi est top! Et la situation est idéale. Encore merci pour l accueil et les conseils.
Stayed 1 night in Jul 2022
Response from Staff on 2022/7/23
THANK YOU VERY MUCH! Hope to see you again!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2019
Response from salvo on 2019/9/20
thank you very much!