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Hi Michelle,
Thanks so much for your feedback!
We wish you a Merry Christmas and happy new year.
Please keep safe and hopefully welcome you back in the near future.
We didn't expect it to be like a big house with lots of room and a common room with a kitchen. It was a little noisy, both from the common room and the room above us.
Service was great, the breakfast is great, the pool was awesome too. Really fun to swim with the locals. Not only talking about Kangaroos... so many Kangaroos.
The room was clean and tidy, plus good size too. Staff were exceptionally friendly and pleasant to all customers.
The area was looked after plus the area was quiet.
The room we stayed in was very big and well furnished with great views of the golf course. The staff were very friendly and made us feel welcome.
The only let down was the restaurant, I know we are in strange times with covid 19 but not a big menu and no table service in relation to drinks and ordering dinner. Have said that we are no golfers and we’re just having a weekend away. I would have no hesitation in recommending any one to stay.
Dear Guest
Thank you very much for staying with us and we are absolutely delighted that you enjoyed your stay with us.
Looking forward to welcoming you again in the near future.
It was a beautiful, quiet place to enjoy some time away
Verified traveler
Stayed 3 nights in Jan 2020
Response from Harish.G on 2020/1/28
Dear Guest
Thank you very much for staying with us and really appreciate your time taken to comment about your stay.
Riverside Oaks Golf Resort is really glad that you enjoyed your stay. looking forward to welcoming you again in the near future.
Best wishes
Harish.G
Located at a good golf resort, the rooms are clean, comfortable and functional without offering anything flashy.
Derek
Stayed 3 nights in Sep 2018
8/10 Good
Cheryl, Newcastle
2018/9/20
Liked: Cleanliness, room comfort
Quiet and peacefull
We stayed for one night. The rooms were pleasant, but the air conditioning wasn't working. This was not an issue for us as it was not particularly hot or cold when we stayed. There was a missing cover on the central light in our room. The light was working and it didn't impact on our stay, but was not a good look for an otherwise pleasantly decorated room. There was a living and kitchen central area within our lodge for larger groups to congregate.
We ate in the Brasserie on a busy Saturday night. The meals were lovely and the service polite and prompt.
Cheryl
Stayed 1 night in Sep 2018
6/10 Okay
Verified traveler
2018/8/5
Disliked: Room comfort
Convenient to locations for ceremony and reception.
First night stay was horrible out of the 4 night stay due to alarm beeping every 50 sec. Took a few phone calls following day to have this fixed.
Apart from that stay was lovely. Bathroom clean n very big. Bed n pillows very comfortable.
Tuesday schnitzels night special was yummo n big.
Very relaxing stay overall.
Stayed on my own as son was in golf camp for weekend. Maybe curfew for common area should be 10pm as it was quite noisy on sat night.
Kylie
Stayed 2 nights in May 2018
Response from Heather on 2018/6/25
Hi Kylie,
Thanks for your feedback.
We apologies that your stay was impacted by the noise of other guests. This is certainly something we will look into.
We hope you enjoyed all other aspects of your stay and hope to see you again soon.
Such a beautiful spot to stay with so much wildlife around! The staff were very friendly and helpful during our stay, even housekeeping who replaced our old room iron.
The only downside to the accommodation is that the lodge design and furnishings mean that any sound echoes down the corridors, especially if you are staying with noisy guests.
Overall a very relaxing, peaceful and pleasant stay.
The stay overall was marred by an alarm going off in the room adjacent us all night, so no sleep as there was no one to contact, even when knocking on the door at 2am in the morning, reception closed and no answer on every phone number we could find, no security ??
experience golfing couple , good courses, Gangaroo the better, good accommodation and excellent value. Surprisingly quiet around Easter. Not much else if you aren't a golfer
R+D
8/10 Good
Peter, Canberra
2017/4/24
Liked: Cleanliness, staff & service, room comfort
If you love golf
Great set up for a golfing getaway. Staff were great and meals were good. The only downside was average room maintenance and poor phone coverage.
Had a great time and the only negative thing for myself was he horrible mobile phone service. However for anyone wanting to escape phone calls and relax, it would be perfect.
Ben
6/10 Okay
D & K, alice springs
2017/3/16
Liked: Cleanliness, room comfort
Great room. Clean and large
If you are looking for peace and quiet it is great. Long way from anything and service a little lacking as it was not busy.
D & K
8/10 Good
Barb, canada
2017/1/2
Disliked: Cleanliness
Nice resort, but....
This is a great resort and the staff at the pro shop are most helpful . However! We stayed for a total of 6 days and during that time our suite was only cleaned once. Not sure why that is.
Barb
6/10 Okay
Verified traveler
2016/11/27
Liked: Cleanliness
Disliked: Staff & service
Eh ok
The golf course was impressive, the book in the room is out of date, dvds no longer offered, bed wasnt super comfy, the rest of the room was lovely, they did also try to charge us extra on payment rather then the price from wot if!
Verified traveler
6/10 Okay
Verified traveler
2016/10/27
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Nice tranquil location
Could have been a really great stay, the lodge we were booked into had a really bad drains smell.
Fortunately we were there mid week and could be moved to a different lodge.
We have stayed at the hotel for 1night and 2days only. It was our wedding anniversary and had a good round of golf to start the day.During the round of gold, my wife somehow misplaced a sand wedge (Adams golf)...and have told the pro shop staff and the reception staff. But there have been no email or response from the resort. We have stayed on the lower floor of the hotel and the noise from the 2nd floor woke us during the night.( floor sound).
Loved out stay
Staff were fantastic.
Took too attempts to get ac working and was a little noisy.
Could hear guests walking in room above.
Apart from that the room was wonderful and we loved our stay.
Arrived late as it was a business trip, was greeted by friendly staff, although reception was not in an obvious location. Room was well appointed and new. Left early back to business.
We stayed in for 6 nights and everything was very good. Even when there was a problem when there was a problem with the resort loosing water, the reception staff kept us fully informed and gave us bottles of water.
Breakfast was included and it was excellent. The restaurant meals were very good too. The two golf courses were a pleasure to play on and the staff in the pro-shop were excellennt.
Jane
6/10 Okay
Verified traveler
2016/3/20
Liked: Cleanliness, staff & service
Beautiful facility but noisy
Air conditioners and fridges were noisy and on lower floors the movement of those above was very noticeable. Made sleeping unpleasant. The restaurant and staff were great and the location very pastoral.
Verified traveler
Response from Reservations Manager on 2016/4/4
Thank you for taking the time out of your busy schedule to send us your feedback it’s much appreciated.
We are having an air condition mechanic come out and look at the problem, so that this sort of interruption is brought to a minimum.
As for the compliments we strive to provide excellence so thank you! I will pass this onto the appropriate departments as I am sure they will be happy know they are doing a great job.
Thank you for staying with us, we looking forward to seeing you return to us in the near future.
Really enjoyed setting of Bar/Brassisary outdoor dining overlooking Golf Course with Kangaroos at dusk
Tim
Thank you for taking the time out of your busy schedule to send us your feedback it’s much appreciated.
We are blessed to have wild life freely wondering our land, they do set the scenery.
Thank you for staying with us, we looking forward to seeing you return to us in the near future.
Kind regards,