The Ritz-Carlton, Suzhou

5.0 star property
Luxury hotel with 3 restaurants and a full-service spa

Choose dates to view prices

At The Ritz-Carlton, Suzhou, you can look forward to a garden, dry cleaning/laundry services, and a 24-hour gym. Indulge in a massage at Ren Spa, the onsite spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Stay connected with free in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Breakfast available
  • Room service
  • Parking included
  • 24/7 front desk
The current price is NT$5,917
NT$6,899 total
includes taxes & fees
Nov 10 - Nov 11

Room options

Available filters for rooms
Showing 16 of 16 rooms

Club Deluxe Suite, City View, King Bed

Highlights

Air conditioning
TV
Separate bedroom
Blackout drapes/curtains
Bidet
Private bathroom
Rainfall showerhead
Bathrobes
Air conditioning
Blackout drapes/curtains
Bathrobes
Bidet
Hair dryer
Private bathroom
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Club Panorama Room, Gusu View, Double Beds

Highlights

Air conditioning
TV
Separate bedroom
Blackout drapes/curtains
Bidet
Private bathroom
Rainfall showerhead
Bathrobes
Air conditioning
Blackout drapes/curtains
Bathrobes
Bidet
Hair dryer
Private bathroom
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Club Panorama Room, Gusu View, King Bed

Highlights

Air conditioning
TV
Separate bedroom
Blackout drapes/curtains
Bidet
Private bathroom
Rainfall showerhead
Bathrobes
Air conditioning
Blackout drapes/curtains
Bathrobes
Bidet
Hair dryer
Private bathroom
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Club Room, City View, Double Beds

Highlights

Air conditioning
TV
Separate bedroom
Blackout drapes/curtains
Bidet
Private bathroom
Rainfall showerhead
Bathrobes
Air conditioning
Blackout drapes/curtains
Bathrobes
Bidet
Hair dryer
Private bathroom
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Club Premier Suite, Gusu View, King Bed

Highlights

Air conditioning
TV
Separate bedroom
Blackout drapes/curtains
Bidet
Private bathroom
Rainfall showerhead
Bathrobes
Air conditioning
Blackout drapes/curtains
Bathrobes
Bidet
Hair dryer
Private bathroom
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Club Panorama Studio Room, Gusu View, King Bed

Highlights

Air conditioning
TV
Separate bedroom
Blackout drapes/curtains
Bidet
Private bathroom
Rainfall showerhead
Bathrobes
Air conditioning
Blackout drapes/curtains
Bathrobes
Bidet
Hair dryer
Private bathroom
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Club Room, City View, King Bed

Highlights

Air conditioning
TV
Separate bedroom
Blackout drapes/curtains
Bidet
Private bathroom
Rainfall showerhead
Bathrobes
Air conditioning
Blackout drapes/curtains
Bathrobes
Bidet
Hair dryer
Private bathroom
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Room, City View, Double Beds

Highlights

Air conditioning
TV
Separate bedroom
Blackout drapes/curtains
Bidet
Private bathroom
Rainfall showerhead
Bathrobes
Air conditioning
Blackout drapes/curtains
Bathrobes
Bidet
Hair dryer
Private bathroom
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Deluxe Room, City View, King Bed

Highlights

Air conditioning
TV
Separate bedroom
Blackout drapes/curtains
Bidet
Private bathroom
Rainfall showerhead
Bathrobes
Air conditioning
Blackout drapes/curtains
Bathrobes
Bidet
Hair dryer
Private bathroom
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Panorama Room, Gusu View, King Bed

Highlights

Air conditioning
TV
Separate bedroom
Blackout drapes/curtains
Bidet
Private bathroom
Rainfall showerhead
Bathrobes
Air conditioning
Blackout drapes/curtains
Bathrobes
Bidet
Hair dryer
Private bathroom
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Panorama Room, Gusu View, Double Beds

Highlights

Air conditioning
TV
Blackout drapes/curtains
Bidet
Private bathroom
Rainfall showerhead
Bathrobes
Separate bathtub and shower
Air conditioning
Blackout drapes/curtains
Bathrobes
Bidet
Hair dryer
Private bathroom
  • Sleeps 3
  • 2 Double Beds

Premier Suite, Gusu View, King Bed

Highlights

Air conditioning
TV
Separate bedroom
Blackout drapes/curtains
Bidet
Private bathroom
Rainfall showerhead
Bathrobes
Air conditioning
Blackout drapes/curtains
Bathrobes
Bidet
Hair dryer
Private bathroom
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Premier Room, Gusu View, Double Beds

Highlights

Air conditioning
TV
Separate bedroom
Blackout drapes/curtains
Bidet
Private bathroom
Rainfall showerhead
Bathrobes
Air conditioning
Blackout drapes/curtains
Bathrobes
Bidet
Hair dryer
Private bathroom
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Premier Room, Gusu View, King Bed

Highlights

Air conditioning
TV
Separate bedroom
Blackout drapes/curtains
Bidet
Private bathroom
Rainfall showerhead
Bathrobes
Air conditioning
Blackout drapes/curtains
Bathrobes
Bidet
Hair dryer
Private bathroom
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Panorama Studio Room, Gusu View, King Bed

Highlights

Air conditioning
TV
Separate bedroom
Blackout drapes/curtains
Bidet
Private bathroom
Rainfall showerhead
Bathrobes
Air conditioning
Blackout drapes/curtains
Bathrobes
Bidet
Hair dryer
Private bathroom
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, City View, King Bed

Highlights

Air conditioning
TV
Separate bedroom
Blackout drapes/curtains
Bidet
Private bathroom
Rainfall showerhead
Bathrobes
Air conditioning
Blackout drapes/curtains
Bathrobes
Bidet
Hair dryer
Private bathroom
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
369 Guangji South Road, Suzhou, Jiangsu, 215000

What's nearby

  • Hanshan Temple - 3 min drive - 3.4 km
  • Shantang Street - 4 min drive - 3.3 km
  • Pingjiang Road - 6 min drive - 6.3 km
  • Humble Administrator's Garden - 7 min drive - 6.5 km
  • Suzhou Museum - 7 min drive - 6.5 km

Getting around

  • Sanxiang Square Station - 12 min walk
  • Suzhou Railway Station - 18 min drive
  • Wuxi (WUX-Shuofang) - 42 min drive

Restaurants

  • ‪松鹤楼 Song helou - ‬4 min drive
  • ‪马头巷 - ‬2 min drive
  • ‪Marriott Suzhou - 48th Floor Executive Lounge - ‬13 min walk
  • ‪胥城大厦 Castle Hotel - ‬12 min walk
  • ‪Pizza Hut 必胜客 - ‬2 min drive

About this property

The Ritz-Carlton, Suzhou

Luxury hotel located in Gusu District
A garden, dry cleaning/laundry services, and a 24-hour gym are just a few of the amenities provided at The Ritz-Carlton, Suzhou. Treat yourself to a massage at Ren Spa, the onsite spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self parking
  • Buffet breakfast (surcharge), train station pick-up service, and a 24-hour front desk
  • Local meal delivery service, luggage storage, and an elevator
Room features
All 190 rooms have comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like late night room service and free WiFi.
Other amenities include:
  • Rainfall showers, separate tubs/showers, and bidets
  • TVs with cable channels
  • Housekeeping and phones

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle at scheduled times, on request
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 198 per person
  • 3 restaurants

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Outdoors

  • Garden

Full-service spa

  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 18 floors
  • Built in 2025
  • Locally-owned and organized tours and activities
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Meal delivery service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)

Renovations and closures

The property will be renovating from October 27 2025 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 406 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 198 per person
  • Rollaway bed fee: CNY 406 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

The Ritz-Carlton, Suzhou Hotel
The Ritz-Carlton, Suzhou Suzhou
The Ritz-Carlton, Suzhou Hotel Suzhou

Frequently asked questions

Does The Ritz-Carlton, Suzhou have a pool?

Yes, this property has an indoor pool. The property will be renovating the pool from October 27 2025 to December 31 2025 (completion date subject to change).

How much does it cost to stay at The Ritz-Carlton, Suzhou?

As of 2025/11/9, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Suzhou on 2025/11/10 start from NT$5,917, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Ritz-Carlton, Suzhou pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Ritz-Carlton, Suzhou?

Self parking is free at this property.

What time is check-in at The Ritz-Carlton, Suzhou?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Ritz-Carlton, Suzhou?

Check-out is at noon.

Where is The Ritz-Carlton, Suzhou located?

Located in Gusu District, this luxury hotel is 0.8 mi (1.2 km) from Suzhou Canal Park and within 3 mi (5 km) of West Garden Temple and Suzhou City Moat. Hanshan Temple and Shantang Street are also within 3 mi (5 km). Sanxiang Square Station is 12 minutes by foot and Tongjingbei Lu Station is 14 minutes.

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