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Hotel Soul Suzhou

4.0 star property
Boutique hotel with free parking connected to a shopping center in Suzhou

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Hotel Soul Suzhou offers a peaceful garden retreat in central Suzhou. Enjoy the coffee shop, dine at Brasserie 101, or relax on the sunny terrace. The boutique property provides in-room WiFi, dry cleaning, and concierge service. Near Lion Grove Garden.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Gym
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Executive Suite, 1 Bedroom

LCD TV

Executive Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Minibar (some free items)
LCD TV
Private bathroom
Rainfall showerhead
  • 592 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Fashion King or Twin Room

Free minibar items, in-room safe, individually decorated, desk

Fashion King or Twin Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Minibar (some free items)
LCD TV
Rainfall showerhead
Hair dryer
Private bathroom
  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Premier Deluxe Room

Free minibar items, in-room safe, individually decorated, desk

Premier Deluxe Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Minibar (some free items)
LCD TV
Rainfall showerhead
Hair dryer
Private bathroom
  • 322 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Executive Room

Free minibar items, in-room safe, individually decorated, desk

Executive Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Minibar (some free items)
LCD TV
Rainfall showerhead
Hair dryer
Private bathroom
  • 570 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
27-33 Qiaosikong Xiang, Gusu District, Suzhou, Jiangsu, 215005

What's nearby

  • Metro Shopping Mall - 4 min walk - 0.4 km
  • Guanqian Street - 7 min walk - 0.6 km
  • Pingjiang Road - 16 min walk - 1.4 km
  • Suzhou Museum - 17 min walk - 1.5 km
  • Humble Administrator's Garden - 2 min drive - 1.8 km

Getting around

  • Suzhou Railway Station - 4 min drive
  • Chayuanchang Station - 7 min walk
  • Shanghai Pudong Intl. Airport (PVG) - 87 min drive

Restaurants

  • ‪哑巴生煎 - ‬7 min walk
  • ‪朱鸿兴 - ‬5 min walk
  • ‪松鹤楼 Song He Lou - ‬4 min walk
  • ‪凯歌Kago·ktv(观前店) - ‬5 min walk
  • ‪黃天源糕糰店 - ‬5 min walk

About this property

Hotel Soul Suzhou

Upscale boutique hotel near Pingjiang Road
Located close to Lion Grove Garden and Suzhou Museum, Hotel Soul Suzhou provides a terrace, a coffee shop/cafe, and a garden. The on-site Fusion cuisine restaurant, Brasserie 101, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a 24-hour front desk
  • A vending machine, multilingual staff, and an elevator
Room features
All 220 individually decorated rooms have perks such as air conditioning, in addition to amenities like free WiFi and minibars (stocked with some free items).
Other amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with free toiletries and hair dryers
  • LCD TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and desks

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  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
5.6 out of 10, 4 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; CNY 68 to 68 for adults and CNY 34 to 68 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Bar Soul
  • Brasserie 101

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 7 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2010
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free minibar (limited items)
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Individual decor
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from December 1 2024 to May 31 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 68 to 68 for adults, and CNY 34 to 68 for children
  • Airport shuttle fee: CNY 1100 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is recommended for transportation to and from this property

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Hotel Soul
Hotel Soul Suzhou
Soul Hotel
Soul Hotel Suzhou
Soul Suzhou
Soul Suzhou Hotel
Suzhou Hotel Soul
Suzhou Soul Hotel
Hotel Soul Suzhou Hotel
Hotel Soul Suzhou Suzhou
Hotel Soul Suzhou Hotel Suzhou

Frequently asked questions

Is Hotel Soul Suzhou pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Soul Suzhou?

Check-in start time: 2 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Hotel Soul Suzhou?

Check-out is at noon.

Does Hotel Soul Suzhou provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 1100 per vehicle applies.

Where is Hotel Soul Suzhou located?

Located in Suzhou Old Town, this boutique hotel is within 1 mi (2 km) of Pingjiang Road, Lion Grove Garden, and Suzhou Museum. Humble Administrator's Garden and Shantang Street are also within 2 mi (3 km). Chayuanchang Station is 7 minutes by foot and Lindun Lu Station is 13 minutes.

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Reviews

Hotel Soul Suzhou Reviews

8.8

Excellent

8.8

Cleanliness

9.0

Location

8.8

Staff & service

8.4

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 278 out of 588 reviews
Rating 8 - Good. 243 out of 588 reviews
Rating 6 - Okay. 51 out of 588 reviews
Rating 4 - Poor. 14 out of 588 reviews
Rating 2 - Terrible. 2 out of 588 reviews

Reviews

8/10 Good

YAN SHENG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and excellent location for Guanqian Jie and other sightseeing sites with very good public transport connections. There are plenty dinning options near the hotel within walking distances.
Stayed 4 nights in Mar 2024

10/10 Excellent

Fan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had two nights stay in this hotel. the location is great, short walks to food, shopping , café and subway station. even though it is close to some very busy and crowded streets, my room is nice and quiet . stuff are very friendly. definitely will stay here again.
Stayed 2 nights in Mar 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel inside, the main issue is finding it as the map provided shows another property so we wandered 15 mins before finding the place! but inside the rooms are clean and the hotel has quite a modern funky style.
Stayed 1 night in Nov 2023

8/10 Good

Michelle

Liked: Property conditions & facilities, room comfort

快適でした。

繁華街近くの立地、施設は古いと思われるが、快適に過ごせました。
Stayed 1 night in Jul 2024

6/10 Okay

Saki

Disliked: Cleanliness
良かった点 ・駅が近い ・近隣がショッピングエリアで夜でも明るい ・近隣の飲食店が充実している ・朝食が良かった(洋食・中華が中心) ・ペットボトルの水がもらえる 悪かった点 ・ベッドの衛生面が心配だった ・浴室が寒かった ・商店街と反対の通りは暗かった
Stayed 1 night in Dec 2023

10/10 Excellent

YING

Liked: Cleanliness, staff & service, property conditions & facilities
綺麗でした
Stayed 1 night in Oct 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
以前より朝飯のバイキングの種類が少なくなったように感じます。でも価格とロケーションを考えるとコスパは最高です。
Stayed 5 nights in Dec 2019

10/10 Excellent

Daniel, Singapore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly front desk Room is clean along with the bathroom Will definitely book this hotel again if I'm back
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很方便乾淨！推薦高CP值的選擇

這次住行政房，居然有免治馬桶，太棒了，早餐可以，該有的都有，飯店走出來就是觀前街商圈，吃喝逛街很方便，唯一缺點就是自駕進市區會比較堵，但是不礙事 早點出門亦可！會再選擇。
Stayed 3 nights in Dec 2019

8/10 Good

tohtoh, Singapore

Liked: Cleanliness, property conditions & facilities
Location was good. A local 3 stars hotel at a great location. Hotel is a bit too dark. I booked a room for 4, the beds were very big and spacious and the hotel also gave us 4 complimentary cocktails and a big fruit platter. Good value for money.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
服務人員態度很好也很專業
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good buffet breakfast, very large rooms and a convenient location. Staff was extremely helpful. Free shuttle to the train station. Next time I'm in Suzhou I will definitely stay here again.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
The hotel location is excellent, very close to major attractions. It has free shuttle service to some of them. The staff is conversant in English and is very knowledgeable about how to get to these attractions. The room is large, and art deco style. The bathroom is painted black, and very dark. It could use more lighting . The mini refrigerator did not work in my room. Overall, I will stay here again for its location and friendly staff.
Stayed 2 nights in Nov 2019

8/10 Good

CHING HUI

Liked: Cleanliness, staff & service, property conditions & facilities
The room was a bit cold probably it was drizzling out there. There was no heater. Overall, it was a nice stay as the hotel was centrally located, short walking distance to metro chayyuanchang and in front of the hotel, there was a walking street with a lot of eateries and shopping mall. Easily accessible to attraction like Suzhou museum, Humble administrator garden and culture street.
Stayed 1 night in Nov 2019

10/10 Excellent

SHU YUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

地點佳，服務好

地點，服務，早餐，整體都很棒！
Stayed 2 nights in Nov 2019

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy Suzhou

The hotel is near historic old town. It is well situated for eateries, shopping and sightseeing.
Stayed 3 nights in Oct 2019

6/10 Okay

Gary, Boston

Liked: Staff & service
Disliked: Property conditions & facilities
It is pretty close to places I wanna visit, and hotel staff are friendly and polite. But the room looked outdated.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, friendly staff and good breakfast
Stayed 1 night in Oct 2019

8/10 Good

giuseppe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buona location e gentilezza del personale. Consigliato.
Stayed 1 night in Nov 2019

10/10 Excellent

virginie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel super - A recommander

Hotel superbe, nous avions une chambre familiale soul Kids, elle était immense et tres bien agencée. l'hotel est situé en plein centre ville à 200 mètres du métro et dans au pied de la rue piétonne et commerçante de Suzhou. nous avons adoré notre passage dans cet hôtel. le petit déjeuner était excellent.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent hôtel

Personnel très aimable et très agréable. Chambre vaste et confortable. Très bon petit déjeuner
Stayed 9 nights in Oct 2019

8/10 Good

Nazanin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great location, spacious rooms

This is a great hotel right in the middle of the famous Suzhou shopping street. From outside it might not look so great, but once you enter you feel the comfort and the unique design. The rooms are spacious. No noise at all. They have good pillows and mattress. Only comment to the management is the breakfast, it was lacking the taste and the colorfulness we have seen in other hotels in Suzhou or shanghai. Perhaps a little creativity in designing a good menu can serve customers better.
Stayed 2 nights in Oct 2019

8/10 Good

隆昭

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

蘇州でのお勧めです

駅から地下鉄で2区間とアクセスも良く、また賑やかな観前街もすぐ近くです。 妙玄観近くで食べた蘇州麺が美味かった。
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
All we did was book a room in a city we had never visited before. No expectations. We walked into the lobby and were met by smiling staff. Check in was a breeze. OUR ROOM WAS AMAZING!!! Huge room. 2 full couches, 2 full king beds, complimentary everything. Just blown away. Thank you Hotel Soul.
Stayed 1 night in Oct 2019

10/10 Excellent

Cherry Wang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

非常友善的服務，舒適的住宿環境

蘇哥利酒店的位置真是鬧中取靜，在小巷弄中安安靜靜的存在，但一走出酒店便是熱鬧的觀前街，有吃有喝還有逛，一點兒都不用擔心無聊。飯店前檯人員非常棒，會協助你預約蘇州博物館，還有接駁車送你到拙政園，只要提前預約，一切都沒問題。早餐簡單但每日都有些小變化，挺好吃的，一定能吃飽。蘇州城市的溫馨熱情，在酒店中能確實感受。
Stayed 3 nights in Oct 2019