Find hotels in Sutton from NT$1,829

"Lovely hotel, very helpful staff. We booked a disabled room for my husband and it had a wet room, which was lethal!. Once wet there was no way of getting the water off the floor and no- one could use the bathroom until housekeeping had been in to sort it. We used the towels available but it wasn’t enough. The toilet smelt when we arrived and I wonder if the disabled rooms are used less often than other rooms. We reported the toilet and it was dealt with swiftly but still smelt . The hotel was perfect for parking close to the airport but very expensive."

"Always helpful staff, but watch out for the parking company who take forever to cancel their over active parking fines! Especially when booked into the hotel and provided evidence. It took them nearly a month to cancel their fine and because of this my car hire company charged me £50 admin fee for the parking fine!"

"It was all good. "

"The stay overall was fine, but, we arrived late in the evening, and the windows in the room were open - on a chilly evening, and we couldn't get the heating to work. And the water pressure in the shower was very poor, which was a major disappointment, as the actual shower looked very inviting.."

"We requested a room with few steps due to my husband's mobility challenges and were given a good sized accessible room near to reception which was very clean and comfortable. My husband especially appreciated having an armchair in there to rest in and not just a bed to sit on. Staff were very helpful and it was lovely to see them enjoying rewarding the visiting children doing the Easter egg hunt with their prizes, which I'm sure was a highlight of their stay! Breakfast had a large selection of choices and all was fresh and well stocked. Having the pool and sauna was a real bonus for our short break and we both had a very relaxing time. There was free parking near the accessible entrance enabling quick and smooth entry to the building. Thank you to all the team, we will be back!"

"Clean and tidy room. Bar was a bit loud and busy."

"Good choice if you need to go to Southend. Location is great. Friendly and professional staff. Small but nice bar. Recommended "

"No hot water in the morning, bathroom sink to small for taps ended up soaked on 2 occasions. Security chain taken off door. TV very small however staff were very professional and extremely helpful nothing was to much. I think hotel very tired needs updating and security on doors."

"Tired looking hotel, could do with an update. Breakfast was a disappointment, no bacon or eggs and seemed to be no hurry to replenish items. Didn’t use pool or spa but looked nice enough. Extremely helpful member of staff helped us pull some tables together for a meal in the bar one night as we couldn’t get into the restaurant and needed to be sat at a regular table. Bar prices were very expensive- £32 for 2 glasses of wine! Also tried to charge us £10 for car parking even though we had travelled by train. This was quickly rectified. Rooms were dated but had toiletries in the bathroom - only 1 hand towel - and there was plenty of teabags, milk, coffee etc "