Find Resorts & Hotels with Spas in Sutton Coldfield

"Breakfast was good, staff friendly & professional. Good leisure facilities. Bar peices very reasonable. Superior Room tired, needs some TLC. No pillow protectors !! "

"Nice room breakfast was great spa was a bit smaller than I expected "

"Clean, polite staff and well located, but lack of parking is a setback. Pool is dated and craving for renovation. Pool is in a different building across the road which is a university sports centre; not stated when booking. No towels provided at the pool. So make sure u get a towel from the room if you are staying at the hotel. "

"As lovely as the hotel looked and as central as it was, it was not in a nice area. The staff were very friendly and helpful. Even though on the 11th floor, it was still noisy in the room. There were ear plugs provided with a note from the hotel, but they didn’t really help with the constant noise from outside. There were also holes in the curtains."

"The staff were very helpful & informative. The breakfast buffet could have more items however it was still decent. For breakfast, we were offered vegetarian sausages seperately as the buffet did not have any vegetarian sausages. That was very thoughtful of the staff. The room had everything we required, a hairdryer, a fridge (requested earlier), a fan & were able to adjust the heating in the room. The spa facilities were nice & clean."

"Lovely clean room , friendly staff , easy check in and out. Was the perfect escape for our anniversary and hubbys birthday. Communication leading up to the day of check in was perfect too. Thank you to all at The Cube "

"Room, breakfast, facilities... Everything was / is good at this hotel. Have been staying for years now, and always sleep well and enjoy it! "

" everything was fine and i enjoyed "

"Four of us ordered food at the sports bar, 2 came with in 15 mins, then next 2 took 1hr 10. Every single time you go to the bar, they ass service to this. Everyone that was staying had to ask for it to be removed, staff were pretty miserable. Especially after asking fo the service to be removed. We were woken up at 2am and told we were been too loud, we had the tv on that’s all, not sure what else we can do there. Breakfast was chaos, far too busy. Food ran out very quickly. I heard quite a few other guests complaining about various things. Was very much looking forward to the stay, but somewhat left feeling disappointed. "