Good location. Unfortunately air-conditioner only in lounge room. So fans in bedrooms just moved warm air
cathie
於 2024 年 2 月住了 2 晚
10/10 有夠讚
rosemary
家庭旅遊
2024年1月23日
喜歡:整潔度、設施服務和住宿環境和硬體
We arrived in very hot weather and were so grateful for the air conditioning, pool, and amazing rooftop spa. The complex has beautifully kept gardens, and the service was excellent.
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rosemary
於 2024 年 1 月住了 2 晚
8/10 不錯哦
Allan
家庭旅遊
2024年1月3日
喜歡:設施服務
Nice and quiet location all in all a great place. My only issue it’s 2024 every room should have its own wifi
Allan
於 2023 年 12 月住了 4 晚
2/10 很糟糕
Nicholas
2023年12月20日
不喜歡:整潔度和客房舒適度
Beware. You may not get the room you paid for.
I've never wrote a bad review before but this was a terrible experience. Booked a 1 bedroom superior apartment with a rooftop spa in advance. On arrival, I was assigned a completely different room with no rooftop access. No communication about this from management. Note, the only reason I chose this hotel was for the private spa and rooftop BBQ area.
They answered my phone call straight away when enquiring about key access (there's no reception) and again about parking (parking allocation was incorrect). Then failed to answer after entering the room to discover it wasn't the room I booked.
Followed up with an email to give them a chance to rectify the issue. No response. Poor management not taking responsibility. When booking accomodation, I expect it to be what it says it is. Never had this problem until now. Disappointing stay.
Nicholas
於 2023 年 12 月住了 2 晚
10/10 有夠讚
Cynthia
2023年12月19日
喜歡:整潔度和住宿環境和硬體
Cynthia
於 2023 年 12 月住了 2 晚
10/10 有夠讚
Andrew J
情侶出遊, 家庭旅遊, 親子旅遊
2023年12月18日
喜歡:整潔度、設施服務和住宿環境和硬體
Excellent service from staff - thoughtful and caring. Thank you Nola Great job