Deluxe Apartment, 3 Bedrooms, Ocean View | Balcony view

Reviews of Cilento Mooloolaba

4 out of 5
Cilento Mooloolaba
19 First Avenue, Mooloolaba, QLD

Reviews

8.8

Excellent

Rating 10 - Excellent. 357 out of 651 reviews" "
Rating 8 - Good. 216 out of 651 reviews" "
Rating 6 - Okay. 62 out of 651 reviews" "
Rating 4 - Poor. 10 out of 651 reviews" "
Rating 2 - Terrible. 6 out of 651 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

9.2/10

Amenities

8.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Traveled with group
Disliked: Cleanliness
Girls weekend
The floors were dirty but after we cleaned them the apartment was lovely, close to everything and friendly staff. On our departure the lift broke down and scared us for 2 minutes but the doors finally opened.
Stayed 2 nights in Jan 2024

10/10 Excellent

Liz

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Jason

Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Michael

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Apartment was amazing, so much space, smart home air con, lots of hidden goodies for the kids such a dvds puzzles books games. Will be staying in this apartment again 10/10
Stayed 2 nights in Nov 2023
Response from Cilento Mooloolaba on 2023/12/18
Thank you for your positive review, Michael! We are delighted to hear that you had a great experience here at Cilento. Your feedback is truly appreciated.

6/10 Okay

Denise

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Cilento Mooloolaba on 2023/12/18
We appreciate your feedback and value your opinion. If there is anything specific yo think we can improve on, please feel free to let us know. Your input helps us enhance out services. Kindest,

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable apartment in ideal location for access to beach and shops
Stayed 4 nights in Sep 2023
Response from HH on 2023/9/15
Thanks so much for awesome review Peter. We are very pleased you had a great time with us here at Cilento Mooloolaba. We look forward to see you again soon :-)

8/10 Good

Barbara

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Whilst not on the front of Mooloolaba just a minutes walk to shops and cafes overlooking the sea
Stayed 1 night in Aug 2023
Response from Cilento Mooloolaba on 2023/8/6
Thank you Barbara for your review. What we miss out on views we make up for in being so close to everything. We love our location too! We look forward to hosting your next stay in Mooloolaba. :-)

8/10 Good

Peter

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Quiet location near beach. Lounge too low for older folk to get out of easily
Stayed 2 nights in Sep 2022
Response from MM on 2022/9/10
Thanks so much for your review :-)

6/10 Okay

Geoff

Traveled with partner
Liked: Amenities
Security lights too bright. Poor lighting in living area Noisy a/c heating units at night
Stayed 2 nights in Jul 2022
Response from MM on 2022/7/30
Thnak you for your review. Unfortunately you arrived upset so we doubt we could do anything to have made you happy. Sorry you had such a miserable time away and we hope you are happy at home.

10/10 Excellent

Melanie, Mount Cotton

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Gym was a little underwhelming
Stayed 2 nights in Apr 2022
Response from Cilento Mooloolaba on 2022/5/4
Hi Melanie, thank you for the review, can we ask what the issue was with the gym? was it the equipment or size? Be interesting to know more facts rather than it was a little underwhelming. Regards Cilento Mooloolaba

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The managers were fantastic and helped out with a parking situation. Above and beyond! The spa is great. The room was fabulous. Wonderful location.
Stayed 4 nights in Apr 2022
Response from Cilento Mooloolaba on 2022/5/11
Hi Jennifer, thanks so much for a great review, it's great to hear that you really enjoyed your stay with us. We hope to see you come back again soon.

10/10 Excellent

Quentin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our apartment was wonderful and perfect for the family. The facility was always clean and the staff were super friendly. We highly recommend this place and we’ll definitely come back.
Stayed 4 nights in Mar 2022
Response from Cilento Mooloolaba on 2022/3/28
Hi Quentin, thank you for such a lovely review. We are very pleased to hear you enjoyed your stay with us and we hope to see you back again soon. Regards, Cilento Mooloolaba.

10/10 Excellent

Sally

Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2021
Response from Cilento Mooloolaba on 2021/12/14
Hi Sally, thank you for a great review, we are pleased to hear you enjoyed your stay with us! We look forward to see you again in the future. Regards Cilento Mooloolaba.

8/10 Good

Kirsty

Liked: Cleanliness, property conditions & facilities
Nice modern facilities. Air conditioning didnt work very well. And not able to open windows or keep doors open.
Stayed 4 nights in Nov 2021
Response from MM on 2021/12/4
Thank you for taking time to place your review Kirsty. We are not sure what you mean about the windows sorry. The doors all slide open and therefore can be left open if required. As for the air conditioning, it works very well however sometimes it needs to be rebooted if the doors are left open. We were unaware of this and had you let us know, we would have gladly fixed this for you easily :-)

8/10 Good

Shane

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2021
Response from Cilento Mooloolaba on 2021/10/24
Thank you Shane, we are glad you enjoyed your stay with us, we look forward to seeing you back again soon, take care. Regards Cilento Mooloolaba.

10/10 Excellent

Jamie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, spacious apartment, close to restaurants and shops. I'd definitely go back again, friendly hosts.
Stayed 2 nights in Sep 2021
Response from Cilento Mooloolaba on 2021/10/2
Hi Jamie, thank you for a great review, we are pleased to hear you enjoyed your stay with us! We look forward to see you again in the future. Regards Cilento Mooloolaba.

6/10 Okay

Tracy

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
My ocean view was about 30cm wide between 2 tall buildings in front of my balcony. Very misleading advertising as others that advertise ocean views actually have full ocean views.
Stayed 3 nights in Sep 2021
Response from Cilento Mooloolaba on 2021/9/26
Hi Tracy, we are sorry that you were disappointed with your room outlook. However, we believe you there's been a misunderstanding of information, as we don't advertise our 2 bedroom apartments to have ocean views. Only our 3 bedroom apartments have those features. We checked our info on booking platforms and ocean views do not show up in 2 bedroom apartments descriptions. We still hope you enjoyed our location and everything that Mooloolaba has to offer. Regards, Cilento Moololaba

6/10 Okay

Rochelle

Traveled with partner
It was a little outdated and not really much for what we paid.
Stayed 2 nights in Sep 2021
Response from Cilento Mooloolaba on 2021/9/23
Hi Rochelle, thank you for taking the time to review your stay, sorry to hear you did not enjoy your room, the apartment you stayed in is currently in the process of being renovated as most of our apartments have now. Take care Cilento Mooloolaba.

8/10 Good

Katrina

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall it was a nice stay. clean, spacious, good communication. Only downside was I was expecting ocean views, I could see more buildings than ocean.
Stayed 2 nights in Sep 2021
Response from Cilento Mooloolaba on 2021/9/20
Hi Katrina, we are very pleased you enjoyed your stay at Cilento Mooloolaba. Being second row to the ocean, only our top floor which are 3 bedroom apartments have ocean views. We hope this didn't affected your stay and you will choose Cilento Mooloolaba again when visiting Mooloolaba. We look forward to seeing you again soon. Cilento Mooloolaba

10/10 Excellent

Michael

Liked: Cleanliness, room comfort
Quiet and comfortable oasis
We enjoyed a delightful few days in this clean and pleasant venue, even in lockdown for part of it! The managers were extremely helpful, assisting us to adjust our booking (extra bedroom) after we booked online, and arranging visitor parking. Could not fault this spot. Nice and quiet, off the main strip, but close to everything. Great views to mountains. And top quality service!
Stayed 5 nights in Jul 2021
Response from MM on 2021/8/5
Thanks for the awesome review Michael. So sorry about the lock down :-( We just hope you are safe and well there :-) Take care and we look forward to seeing you again soon.

6/10 Okay

Rod

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2021
Response from Cilento Mooloolaba on 2021/9/21
Hi Rod, thanks for the review, may we ask why you reviewed a 6 out of 10? If there were any issues with your room or your stay it would be nice to know what the problem was so that we could fix it. Regards Cilento Mooloolaba

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
It had an excellent location, and the property was very pleasant, clean, spacious and well appointed. I would certainly recommend it.
Stayed 4 nights in May 2021
Response from Cilento Mooloolaba on 2021/5/27
Thanks so much for the fantastic review, its great to hear you enjoyed your stay with us. We hope you come back again soon. Regards Cilento Mooloolaba

10/10 Excellent

Verified traveler

Traveled with family
Liked: Property conditions & facilities
Loved it. It is situated in a very convenient location, close to the beach & eateries. Great coffee at Dé Ja Vu Coffee House & Bar.
Stayed 4 nights in May 2021
Response from Cilento Mooloolaba on 2021/5/24
Hi! Thanks for a great review, we are happy to hear you enjoyed your stay. Looking forward to seeing you again soon! 😊 Regards Cilento Mooloolaba.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2021
Response from Cilento Mooloolaba on 2021/5/3
Thank you for your review. We are very pleased you enjoyed your stay. Best wishes, Cilento Mooloolaba

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location so close to shops, restaurants, the beach. The team at Cilento were super helpful.
Stayed 4 nights in Apr 2021
Response from Cilento Mooloolaba on 2021/4/13
Thank you so much for your lovely words. We are thrilled you enjoyed your stay!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Outstanding apartment with excellent facilities in a great location at a good price. Have stayed in several other properties in the area, some at a significantly higher price, Cilento was the best.
Stayed 5 nights in Apr 2021
Response from MM on 2021/4/11
Thanks so much for a wonderful review. It is very pleasing to know you had a nice time away with us here in Mooloolaba. Take care and see you again soon :-)

10/10 Excellent

Phil

Traveled with family
Liked: Cleanliness, room comfort
Mooloolaba Getaway
Our stay at Cilento was very pleasant. It is situated in a very convenient location even though it is one street back from the esplanade. You can literally walk to everything you need and just leave your car in the security underground car park. There are arcades that lead through to the esplanade, walk to Coles, BWS, restaurants and bars. There are 2 really cool places just downstairs called Goodbar and Backlane, great food and drinks. The Wharf and Sea life are not far to walk with great variety of restaurants and activities to do. Not to mention the awesome beach right out the front of the Esplanade. Great location for a family holiday, the only negative would be the construction of a multilevel car park adjacent to Cilento, the noise was quite loud and started at 6:30 am every morning. The positive is that the construction appears to be almost finished and this would put an end to the noise disruption.
Stayed 3 nights in Apr 2021
Response from MM on 2021/4/11
Hi Phil, thank you so much for an awesome review. We are very happy to hear that Cilento met your expectations and that you had a lovely stay with us. Hoping to see you again soon :-) Kind regards, Mark & Mandy

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Nice & quiet spacious apartment with up to date appliances. Great location.
Stayed 4 nights in Apr 2021
Response from MM on 2021/4/7
Thanks so much for an awesome review. We wish you all the very best and tank you for choosing to stay with us :-)

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, room comfort
Great position & nice big apartment. Not sure about the 'open' bathroom
Stayed 2 nights in Mar 2021
Response from Cilento Mooloolaba on 2021/3/31
Thank you for the review, we are glad you enjoyed your stay. We are in the process of currently working on having all of the open bathrooms changed so that they are all closed in. We hope that we see you back again soon. Regards

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Awesome rooms as described great service very good location
Stayed 3 nights in Mar 2021
Response from MM on 2021/3/16
Thanks so much for your wonderful review, it is very kind of you :-) Hoping to see you again soon. Meantime, stay safe and take care.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect apartment for the family. Well located to shops ,restaurants and the beach.
Stayed 3 nights in Mar 2021
Response from Cilento Mooloolaba on 2021/3/24
Thanks for taking the time to review your stay, great to hear you enjoyed yourself. Hope to see you back again. Regards Cilento Mooloolaba.

8/10 Good

Patricia

Liked: Cleanliness
Central location
Great place centrally located. Easy parking.
Stayed 2 nights in Feb 2021
Response from MM on 2021/2/23
Thanks so much for taking time to review us :-) Look forward to seeing you again soon.

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2021
Response from MM on 2021/2/23
Wow!!! Thanks for the fantastic review. We hope to see you again soon :-)

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location behind the main Esplanade. Less than 100m walk to all amenities & main beach. Nice & quiet also
Stayed 3 nights in Jan 2021
Response from Cilento Mooloolaba on 2021/1/18
Thank you so much for the great review, We are happy to hear you enjoyed your stay. Please come back again soon. Regards Cilento Mooloolaba

8/10 Good

Serena

Traveled with family
Liked: Cleanliness, room comfort
spacious apartment close to beach, shops and cafes
Great location and spacious 2 bedroom 2 bath apartment with spa bath. Few minutes walk to beach, shops, Coles, restaurant or cafe. The unit and property was very clean. It rained most of our stay but we were happy we had NetFlix. Mark at reception was very friendly and welcoming. Easy check-in and check out.
Stayed 2 nights in Jan 2021
Response from MM on 2021/1/12
Hi Serena, Thanks very much for a lovely review :-) It was lovely to meet you and your family and we hope to see you again real soon :-)

10/10 Excellent

Wayne

Traveled with family
Liked: Cleanliness, room comfort
Great location
Great location in Mooloolaba. Unit was clean, tidy and spacious. Off-street parking was great. Staff were extremely helpful. Would come back (hopefully when the weather is better!).
Stayed 2 nights in Jan 2021
Response from MM on 2021/1/11
Thanks for a wonderful review Wane and we are super happy knowing that you had a good time here at Cilento Mooloolaba. We very much look forward to you returning to stay with us again when it is possible and we will turn the sun dial up to full :-)

8/10 Good

Judi

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Dec 2020
Response from MM on 2020/12/22
Thanks so much for taking time to review us Judi. Merry Christmas to you and your loved ones and all the very best for 2021 :-)

10/10 Excellent

Cheryl, Brisbane

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location with a short walk to the beach.
Stayed 4 nights in Dec 2020
Response from MM on 2020/12/12
Hi Cheryl, thanks so much for an awesome review. Very happy to hear you had a great time away and we look forward to seeing you again soon. Take care and stay safe :-) Merry Christmas and Happy New Year to you.

8/10 Good

TK, Nsw central coast

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
A great property but unfortunately the surrounding, and I mean surrounding, roadworks are incredibly noisy and run virtually 24/7. We couldn’t have the balcony door open, the noise was that loud, and during the night, needed earplugs to be able to sleep. Had we known of the noise issue, we would have stayed elsewhere. Apartment itself was great.
Stayed 5 nights in Nov 2020
Response from Cilento Mooloolaba on 2020/11/26
Thanks for taking the time to review your stay. We are happy you liked your apartment. We are looking forward to the car park being completed in December. It has been a minor inconvenience over the last few months, but it will be great for Mooloolaba and the surrounding areas. There is certainly a lot of upgrading being done in the area so that we are able to keep up with the influx of visitors to the beautiful Sunshine Coast.

8/10 Good

Terry, Brisbane

Traveled with partner
Liked: Amenities, property conditions & facilities
If you want a property on the beachfront, this place is not for you. However, if you want a very good apartment one block from the beach, centrally located with outstanding managers, this is the place. I did not meet the managers personally, but my wife said they were friendly, professional and caring. Our 2 bedroom apartment was a good size with a balcony and there was a narrow view through to the ocean. There was not too much noise from the street if the sliding door to the balcony was closed. I suspect the door was double glazed. The bed in the main bedroom was huge, and extremely comfortable, giving me two of the best sleeps I have had in years. The kitchen was a reasonable size with modern appliances, plenty of good crockery, cutlery and glasses. The main bathroom was a good size with 2 hand-basins. However, the exhaust fan is badly in need of a major clean. There were major roadworks around the property as a multi-storey carpark is nearing completion. We were advised of this prior to arrival. I definitely would return to Cilento when I am next on the Sunshine Coast.
Stayed 3 nights in Nov 2020
Response from MM on 2020/11/24
Hi terry, thank you so much for your informative review and comments. We are very much looking forward to the road works and car park being completed in December 2020. Also, we are having all the exhaust fans serviced next month so they all look great :-) Take care and stay safe. Hope to see you again soon.

8/10 Good

Mandy, Brisbane

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Getting food from downstairs a real novelty . Found staff friendy and helpfull. Be nicer when roadworks lets pool be cleaner.
Stayed 3 nights in Nov 2020
Response from MM on 2020/11/23
Hi Mandy, thank you for the lovely review you have left. We appreciate your comments and we to look forward to the car park being completed in December 2020. Take care and hope to see you again soon.

10/10 Excellent

Tony, Brisbane

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Location and ease of access Cost friendly Friendly host apartment size
Stayed 2 nights in Oct 2020
Response from MM on 2020/10/26
Hi Tony, Thanks so much for a lovely review :-) We are very happy to hear you enjoyed staying at Cilento Mooloolaba and hope to see you again soon. All the very best for the coming week and stay safe.

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2020
Response from MM on 2020/10/6
Thank you so much for your lovely review. We appreciate it so much and wish you all the very best. Hoping to see you again soon. Take care :-)

10/10 Excellent

Bdbart, Qld

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Centrally located in Mooloolaba with clean large rooms. It does miss the ocean views but guess you can’t have everything.
Stayed 2 nights in Sep 2020
Response from MM on 2020/9/27
Thanks very much for your wonderful review. We are pleased we were able to meet all your expectations and that you had a lovely time away here at Cilento Mooloolaba. We hope you have great week and hope to see you again soon. Take care and stay safe :-)

8/10 Good

Verified traveler

Stayed 2 nights in Sep 2020
Response from MM on 2020/9/22
Thanks so much for taking time to review us and we hope you are able to come back and stay with us again :-)

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
The staff on the front desk were amazing. Rooms were also big and spacious.
Stayed 2 nights in Sep 2020
Response from MM on 2020/9/18
Thank you so much for leaving us a wonderful review, it is very much appreciated. We wish you all the very best and hope to see you again soon. Take care and stay safe :-)

8/10 Good

DK, Redland bay

Traveled with partner
Liked: Cleanliness, amenities
Room was excellent, staff are real friendly and very helpful
Stayed 2 nights in Aug 2020
Response from MM on 2020/8/14
Hi DK, Thanks for taking the time to leave a nice review for us. We are pleased you liked your time away with us here at Cilento Mooloolaba and hope you are able to come and stay again soon. Take care and satay safe :-)

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities
Stayed 1 night in Jul 2020
Response from Cilento Mooloolaba on 2020/8/3
Thanks for the great review, we are happy you enjoyed your stay.

10/10 Excellent

Tracey, Ballina

Traveled with family
Liked: Cleanliness, amenities
rooms are very spacious and staff very friendly and helpful
Stayed 4 nights in Jul 2020
Response from MM on 2020/7/21
Thanks so much for your wonderful review Tracey. We loved having you stay with us so please come back again soon. Take care and stay safe :-)

10/10 Excellent

Ian, Brisbane

Traveled with family and small children
Liked: Cleanliness, amenities
Wonderfull place to stay. The Apartment was exceptional, the staff were very friendly and helpfull. On top of this, 'Free Wifi' actually did mean free Wifi for our whoile stay! No limited data allowance and then pay for more. 10/10.
Stayed 3 nights in Jul 2020
Response from MM on 2020/7/14
Hi Ian, thanks so much for your fantastic review. We are thrilled to hear you had a good time here at Cilento Mooloolaba and we would very much love to see you come back again soon. Take care and stay safe :-)