Thank you so much for rating your stay as a "10". We appreciate the feedback and hope to see you again.

Hello Junning, We are glad you enjoyed staying at Sugarloaf Key Hotel over the Memorial Day weekend. Thank you for the feedback.

Raziff, I appreciate the compliments of our new accommodations. Hope you will return soon.

Matt, Your feedback is appreciated. We are glad you and your wife enjoyed spending the holiday at our beautiful resort.

Yadira, Thank you for staying with us and I am glad our resort met your expectations. Come back again soon.

Good morning Omar, Thank you for the great review. I am happy you enjoyed all the amenities we have to offer guests. Sounds like we exceeded your expectations for business trip and you were able to give your staff an opportunity to relax and enjoy our resort amenities. Please consider staying with us again on your next business trip to the Lower Keys.

That's great Stacy! I'm happy we met your expectations for a great stay.

Thank you for staying at the Sugarloaf Key Hotel. We are happy you enjoyed our accommodation and hope you will stay with us again on your next visit to the Lower Keys.

Kim, Thank you for being our guest at Sugarloaf Key Hotel. We appreciate the high rating and glad you enjoyed your stay.

Thank you for the positive feedback Wayne. I appreciate the feedback about the coffee amenity.

Thank you for the feedback. It means a lot knowing your and your friends enjoyed your stay at our beautiful resort.

Roland, Thank you for the great review. We appreciate the feedback.

Stephen, I appreciate the feedback and am happy you recommend the Sugarloaf Key Hotel. We all work hard to be the best in the market and are proud of our beautiful resort. You bought the ice from our Marina store where we sell the large 16 Lb. bags of ice. Our General Store sells smaller 7 Lb. bags for under 4 each. We try to accommodate the needs of all guests. Hope to see you again soon.

We appreciate your feedback Samantha. Thank you for staying at Sugarloaf Key Hotel.

Chris, Thank you for the feedback. I am happy you enjoyed your stay and appreciated the beautiful landscaping. Come back and see us again.

Beverly, Thank you for the compliment on our beautiful grounds. We are happy you enjoyed your stay at Sugarloaf Key Hotel.

Hello ViktoriiaI appreciate you recommending our Sugarloaf Key Hotel to your friends. We are glad you enjoyed your stay and hope to see you again soon.

Hello Joseph,Thank you for your feedback. I am happy your group enjoyed the amenities we provide. Our office actually closes at 8:00 pm but we do have a night host on duty until 11:00pm. If you called for pillows, perhaps the front desk receptionist was helping another guest so your call rolled over to the answering machine. We always do our best to accommodate our guests' needs.

Richard, we are happy you enjoyed your recent stay. Thank you for the feedback.

Ryan, Thank you for the positive feedback. Hope to see you again soon.

Thank you for staying at our new Sugarloaf Key Hotel.

We appreciate your feedback Alfonso. Thank you for staying at Sugarloaf Key Hotel.

Thank you for being our guest at Sugarloaf Key Hotel.

Michelle, Thank you for the feedback. Our resort is a wonderful opportunity for families to enjoy time together. Hope to see you again soon.

Srinath,Thank you for the great feedback. All the staff work extremely hard to ensure our guests have a memorable stay. We are glad we met your expectations.

Janet, I appreciate your feedback and glad you enjoyed your stay.

Thank you for the great rating on your recent stay at Sugarloaf Key Hotel. Hope you stay with us again next time you visit the Keys.

Good morning April, I appreciate the feedback on your stay at our new Sugarloaf Key Hotel. We are happy you and your family experienced all that we have to offer. Sounds like your kids had a blast. Come back soon.

Hello Mary, Glad you enjoyed your stay in our new Sugarloaf Key Hotel. Late night swimming requires different lighting and is not allowed by our permit. Hope you understand.

Thank you for the high rating. We appreciate the feedback and will share with our staff.

Thank you for being our guest and please consider us again on your next trip to the Lower Keys.

Hello Mike and Debra, Thank you for the feedback. I will have the bathroom sink faucet checked for hot water. It is strange only the bathroom sink water was not heated so it could be in the mixing valve. Without feedback like this we would know of a problem. Feedback is appreciated.

Glad you enjoyed your stay.

Gary, I appreciate the review.

JiayiI appreciate the nice review and will share your rating with our staff. Hope to see you again.

Kennan, We are happy you found your room comfortable and complete with everything you needed. Mosquitoes are treated with pellets drops by the country Mosquito Controlhelicopter. Maybe one day there will be something that works on noseeums!

Thomas, Thank you for the feedback and the nice complement on our accommodations. Sorry you were one of our guests that experienced no hot water. Our propane tank ran out and as soon as we found out the service provider was contacted and apologized the tank was skipped on the route schedule. Hope you understand.

Thank you for the compliment and we are happy your stay exceeded expectations.

Feedback is important to us. If we didn't meet your expectations, I welcome your thoughts.

Danyelle, Thank you for staying with us and glad your loved our new accommodations.

Richard, I appreciate your feedback and we are all happy you had the opportunity to enjoy all the amenities we offer. Hope to see you again soon.

Brittney, I appreciate the shout out for our awesome staff. We are happy you and your family enjoyed the stay. Love to see families enjoying the great outdoors and thanks for spending your vacation with us.

Myla, Thank you for the nice compliments on our hotel rooms and resort. I appreciate the feedback and hope you will consider staying with us again soon.

Hello Christine, I appreciate your feedback and I agree the addition of a grilling area would be terrific for our hotel guests. We are looking into it but have to stay within the county Fire Marshall's guidelines on location since the parking area has sprinkler's in stalled for safety.

Thank you for the nice compliments on our staff and new Sugarloaf Key Hotel. We hope to see you again soon.

Thank you for the nice compliments on our new Sugarloaf Key Hotel. We hope to see you again soon.

Thank you for the great review. We are happy you found our resort welcoming and friendly for your whole family.

Good morning Jackie, We appreciate your kind comments and are excited your first stay at a KOA exceeded your expectations. Hope to see you again in the future.

Hello Chad, Thank you for the great review of your recent stay at our new Sugarloaf Key Hotel. Glad you enjoyed a relaxing experience.