"as in advertised we are the last 3 customer had booked the chalet but we get challet nearby rubbish area..have bad smell and very dark on night.
Also,not satisfied with cafe. can' t provide halal certificate from JAKIM"
"Dirty hotel, the matress was very old and the room was very dirty. Seems that wasn't cleaned before the arrival. It's sad because it has the best spot on the beach. If the hotel changes and take care of the costumers it will be top but sadly, not now"
"We had an enjoyable stay at the Arwana. Staff at the front desk were helpful and accommodating. The pool and restaurant area are well presented with lots of greenery and shaded areas. The local food was really tasty. "
"I really liked Arwana and would stay here again. It’s literally right on the beach. The water is crystal clear and baby reef sharks swim around happily. Perhentian doesn’t have any roads so the hotel can arrange water taxis. We did the Redang island trip and the snorkelling trip, both arranged by Arwana and they were both excellent.
Don’t go expecting a 5 star experience, but this hotel has a rustic charm, the room was nice and clean and the pool is a good size. It’s peaceful and exudes chilled...
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
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"Avoid this place. We stayed here in July 2025 for 4 days and it was a disaster.
Before arrival, no response from the property despite multiple attempts. They also provided wrong info about boat schedules from Kuala Besut (boats actually leave every 40 min).
Day 1:
The place looked abandoned,unfinished buildings, scaffolding, and garbage everywhere. No reception,just a guy at the bar watching loud videos on his phone. He didn’t speak English, so we used the translator. He refused early check-in, probably to sell us a drink during the wait.
The sea view room was dirty: stained sheets, hair and dirt in the bathroom, sewer smell, a broken mirror, and no hot water. Complaining didn’t help.
Day 2:
The day after, we asked if the problem had been fixed. He told us he hadn’t been able to fix it and that a part needed to be ordered, which would arrive the following day.
We asked for a different room, but that wasn’t possible. Other guests also stood waiting at “reception” for hours with no help.
Day 3:
A manager finally showed up and spoke English, but instead of fixing anything, he offered us snacks and a cocktail. He then said it was a public holiday and repairs would be done the next day. We were promised a room change if the issue persisted. Too late, we had only one day left and were showering using the bidet shower.
Day 4:
Shower was finally fixed.
In short:
Structure is falling apart, staff is incompetent, and hygiene is unacceptable. Save your holiday, book elsewhere."
"This is one of two expensive places on the small island. The other is about the same in price but just a motel with a better location. This property is many classes above all the others and a strong competitor for hotels and resorts anywhere. The only issue is that unless you want a full service restaurant there are no real options for just snacks."
"What a great place to stay on Perhentian island (Greater)! A real gem. Location is perfect with 3 beaches in walking distance (one right next to the accommodation). We stayed in a seafront view family room and it was amazing waking up to the beautiful view. The rooms are spacious, clean, comfy beds, plenty of pillows, fridge, AC, a big fan on the ceiling. Big screen tv is connected to wifi so we were able to watch some of our favourite programs before bed. Spacious balcony - stepping out of it -> stepping into the restaurant. Staff are super helpful, professional, friendly. We strongly recommend this place. We would definitely come back if we come to East Malaysia again.
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"We had a good stay here, the rooms are outdated and in need of a little TLC but that would probably reflect in the price. The resort is value for money as it is. Staff are fantastic and friendly. The pool is lovely and we really enjoyed the boat trips. "
If a restful vacation is part of your travel plans, Long Beach might be the perfect place to seek out during your trip to Pulau Perhentian Kecil. You can seek out the snorkeling spots while in the area.
What's the area like around Summer Bay Resort Beach?
If you're planning to come to the area to visit Summer Bay Resort Beach, take some time to see the rest of the sights while you're in town. This family-friendly area is known for its array of dining options and major shopping area.
What's the best place to stay near Summer Bay Resort Beach?
If I need to cancel the hotel reservation for my stay near Summer Bay Resort Beach, will I receive a refund?
Yes! Most hotel bookings are fully refundable provided that you cancel prior to the hotel's cancellation deadline, which is often 24 or 48 hours before your scheduled arrival. If you have a reservation that's non-refundable, you may still be able to cancel and be given a refund within 24 hours of booking. Add dates, click "Search", then you can filter by "fully refundable" to review the best options available near Summer Bay Resort Beach.
Where can I learn more about changing or cancelling my trip in the area near Summer Bay Resort Beach?
To find more details about updating your stay near Summer Bay Resort Beach or cancelling it, go to https://www.expedia.com/service/.
