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RSL Cold & Hot Springs Resort Suao

4.0 star property
Baroque resort with 3 restaurants and a full-service spa

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RSL Cold & Hot Springs Resort Suao is a perfect family getaway with three restaurants and a peaceful garden. Enjoy spa facials and massages, while kids have fun at the playground and arcade. Free WiFi, indoor/outdoor pools, and on-site hot springs ensure relaxation.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Parking included
  • Pet friendly

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Japanese Style Tatami Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Japanese Style Tatami Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
  • 391 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Western Style Double Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Western Style Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
  • 391 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Western Style Quadruple Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Western Style Quadruple Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
  • 391 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Japanese style room (Dual spring bath)

Premium bedding, down comforters, pillowtop beds, in-room safe

Japanese style room (Dual spring bath)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
  • 391 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds
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About the neighborhood

Map
No.301, Jhongyuan Rd., Suao, Yilan County, 270

What's nearby

  • Suao Cold Springs - 5 min walk - 0.4 km
  • Shenghu Shan - 2 min drive - 2.0 km
  • Baimi Wooden Clogs Museum - 2 min drive - 2.0 km
  • Nanfang Ao Fishing Port - 3 min drive - 2.9 km
  • Sanxiantai - 3 min drive - 2.3 km

Getting around

  • Suao Station - 11 min walk
  • Taoyuan International Airport (TPE) - 98 min drive

Restaurants

  • ‪八方雲集 - ‬8 min walk
  • ‪耳東小館 - ‬3 min walk
  • ‪山口食堂 - ‬11 min walk
  • ‪林游阿好 - ‬8 min walk
  • ‪大稑牛肉麵 - ‬4 min walk

About this property

RSL Cold & Hot Springs Resort Suao

Upscale family-friendly resort in the city center
Consider a stay at RSL Cold & Hot Springs Resort Suao and take advantage of a terrace, shopping on site, and a garden. Indulge in a facial, aromatherapy, and a body treatment at the onsite spa. At the 3 on-site restaurants, enjoy lunch, dinner, kids' meals, light fare, and happy hour. Free in-room WiFi is available to all guests, along with a playground and an arcade/game room.
Other perks include:
  • An indoor pool and an outdoor pool, along with sun loungers and pool umbrellas
  • Free self parking
  • Continental breakfast (surcharge), a free area shuttle, and free bicycle rentals
  • Hot springs on site, an electric car charging station, and express check-out
  • Guest reviews say good things about the overall condition
Room features
All 152 rooms offer comforts such as premium bedding and pillow menus, as well as thoughtful touches like free WiFi and air conditioning.
More amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses, and down comforters
  • Bathrooms with spring water tubs and rainfall showers
  • 45-inch HDTVs with cable channels
  • Wardrobes/closets, LED light bulbs, and refrigerators

Similar properties

Lobby
Lakeshore Hotel Suao
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 1,001 reviews
The price is NT$4,039
NT$4,666 total
includes taxes & fees
Dec 3 - Dec 4
Lakeshore Hotel Suao

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Free area shuttle up to 6 km
  • Free train station pick-up and drop-off shuttle from 11:00 AM to 9:00 PM
  • Train station shuttle on request
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:30 AM for a fee: TWD 4,180 to 4,180 for adults and TWD 2,750 to 2,750 for children
  • 3 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Snack Bar

Things to do

  • 10 hot springs
  • Arcade/game room
  • Bicycle storage
  • Children's pool
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Arcade/game room
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free area shuttle
  • Free children's club
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Business center
  • Computer station
  • Conference center

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 hot springs
  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot springs open from 7:00 AM - 11:00 PM
  • Hot springs water temperature - 108 ºF
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in hallways
  • Low-height electrical outlets in bathroom
  • Portable shower seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 12 floors
  • 4 buildings
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Baroque architecture
  • Built in 2009
  • Comprehensive recycling policy
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Spring water bathtub
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 45-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property provides shuttle service to Luo Dong Transfer Station daily. Contact the property in advance to reserve the seats.
This property’s pool is open 7 AM-10 PM April-October and 8 AM-10 PM November-March.
Due to cleaning, this property's pool is closed from noon to 3 PM daily.

Renovations and closures

This property is closed from November 15 2025 to February 28 2026 (dates subject to change).
The property will be renovating from November 15 2025 to February 28 2026 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • One of the swimming pools
  • Bar/lounge
  • Business center
  • Elevator
  • Exterior
  • Fitness facilities
  • Front desk
  • Hallway
  • Hot springs
  • Laundry facilities
  • Lobby
  • Meeting facilities
  • Parking area
  • Sauna
  • Spa
During renovations, the resort will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately TWD 4180 to 4180 for adults, and TWD 2750 to 2750 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 24365486

We should mention

Pool access available from 3:00 PM to 10:00 PM
Hot springs access available from 7:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
A car is recommended for transportation to and from this property
Guests under 10 years old are not allowed in the fitness facility, and guests under 10 years old are only allowed in the fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

RSL Cold & Hot Springs Resort
RSL Cold & Hot Springs Resort Suao
RSL Cold Hot Springs
RSL Cold Hot Springs Suao
RSL Cold Hot Springs Resort Suao
RSL Cold Hot Springs Resort
Rsl Cold & Hot Springs Suao
RSL Cold Hot Springs Resort Suao
RSL Cold & Hot Springs Resort Suao Suao
RSL Cold & Hot Springs Resort Suao Resort
RSL Cold & Hot Springs Resort Suao Resort Suao

Frequently asked questions

Does RSL Cold & Hot Springs Resort Suao have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool. Pool access is from 3:00 PM–10:00 PM. The property will be renovating one of the pools from November 15 2025 to February 28 2026 (completion date subject to change).

Is RSL Cold & Hot Springs Resort Suao pet-friendly?

Yes, this property allows pets (limit 2 total).

How much is parking?

Self parking is free at this property.

What time is check-in at RSL Cold & Hot Springs Resort Suao?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at RSL Cold & Hot Springs Resort Suao?

Check-out is at 11:00 AM.

Does RSL Cold & Hot Springs Resort Suao provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is RSL Cold & Hot Springs Resort Suao located?

This family-friendly Suao resort is located in the entertainment district, within 1 mi (2 km) of Suao Cold Springs and Shenghu Shan. Sanxiantai and Baimi Wooden Clogs Museum are also within 2 mi (3 km). Suao Station is 11 minutes by foot.

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RSL Cold & Hot Springs Resort Suao Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 232 out of 392 reviews
Rating 8 - Good. 119 out of 392 reviews
Rating 6 - Okay. 25 out of 392 reviews
Rating 4 - Poor. 6 out of 392 reviews
Rating 2 - Terrible. 10 out of 392 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Qiwen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super clean, well maintained facility, great staff
Stayed 1 night in Dec 2024

10/10 Excellent

Shin Jung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Good service
Stayed 1 night in Jul 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very well maintained and very well organized! The room was very nice with the hot and cold spring bath in the room! Had all amenities you need. The bed was very comfortable and AC worked well. Plus the rooftop hot and cold spring bath were amazing and unbeatable view of Su Ao. The staff were also very helpful, courteous, and polite. I was in town for work and my stay was dependent on the work, and the resident manager Lawrence was very accommodating and he also helped break the language barrier as his English was impeccable! Also like to thank Peter in the restaurant side for also being able to help translate and was very polite and professional. Thank you so much RSL hotel for a great , yet short, stay. I will be back and will also highly recommend this hotel to others if you are in the area.
Stayed 6 nights in Nov 2025

10/10 Excellent

CHENGYI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

美好放鬆的假期

櫃檯詳細解說，飯店設施完善，早餐是點餐的方式上餐的，不用擔心吃不飽因為都可以續點，中庭水療、景觀池、游泳池、12F還有付費裸湯可以用，不過房間也有冷泉、溫泉，這次旅程滿滿的放鬆充電感，下次還會回來試試SPA按摩。 附近也有許多景點南方澳漁港可以吃海鮮、或到豆腐岬海灣 都是停車很方便的景點。 這次和家人同行 一間日式、一間洋式 環境整潔良好。 我覺得有一個小小地方可以改進，飯店有提供洗衣設施，但沒有瓦斯乾衣機，只有洗脫烘會花較久的時間，希望飯店能考慮設置乾衣機。
Stayed 1 night in Jul 2025

10/10 Excellent

CHUNPING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
親子遊玩好地方，玩水泡水設施眾多種類，房間沒有很大但有很大的雙浴池非常優秀，vip有免費高樓裸湯spa體驗，還不錯可以遠看蘇澳美景，早餐單點吃到飽，還可以！工作人員態度都非常好。
Stayed 1 night in Jul 2025

10/10 Excellent

Vita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and staffs are all very nice.
Stayed 2 nights in Jul 2025

10/10 Excellent

shin ting

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

適合親子一起玩

喜歡玩水泡湯的話非常適合。 早餐很好吃。
Stayed 1 night in Jul 2025

8/10 Good

Peirong

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
游泳池比覺髒
Stayed 1 night in Jun 2025

10/10 Excellent

piling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很悠閒 很棒！
Stayed 1 night in Jun 2025

8/10 Good

Mon Chin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很喜歡休閒的泳池氛圍 …輕鬆愜意 但是硬體有點過時 例如沒有最新的usb插頭 其他都大致滿意
Stayed 1 night in May 2025

10/10 Excellent

I WEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The weather was quite nice when we stay one night. We were enjoying the spa & hot spring. You might have to go on the top roof to use the hot spring without clothes
Stayed 1 night in May 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow! This may be the nicest place I’ve stayed at. My partner and I came with my parents. We hired a car to take us there from Taipei, but train would have been very convenient as well. I would say this place is primarily a cold spring with two hot spring options. The Suao area is known for cold springs so really great for the hot summers. Our room had two private bathing tubs, one for hot spring and the other cold or however you’d like it since you fill your own tub. We went in early May during the weekday and there were two other groups checked in. It felt like we had the whole place to ourselves. We only saw the other groups during breakfast. Breakfast was included and was delicious. Great variety and you will not leave hungry.
Stayed 1 night in May 2025

8/10 Good

I-TING

Liked: Cleanliness, staff & service, property conditions & facilities

貼心服務及高性價比

1.到達飯店門口應立即主動協助接過住客的手提行李，以便利住客下車；2.客房的迎賓禮應更有變化豐富；3.日式房型應提供一張座椅，以便利站起及落座；4.飯店餐飲值得推薦，房間冷氣溫度適中、浴用水溫度穩定；5.工作人員親切周到、Joy陳小姐主動幫忙拍照、接駁的林小姐貼心服務。
Stayed 2 nights in Apr 2025

8/10 Good

CHENG WEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service, but worth the price?

The place was beautiful, clean, the staff extremely friendly and professional. Definitely on the high end side. There is a convenience store about a block away. Pros: Service was excellent Staff super friendly and helpful Hotel facilities are very well maintained Rooms were clean Restaurant food was pretty good At breakfast you can eat as much as you want, you just have to ask for it. The hotel premises have a very romantic and private atmosphere. Cons: Personally the biggest con was the bed. It was on the harder side so me and my boyfriend barely got any sleep and were sore the next morning. Room was small for the price. Amenities not provided (toothbrush, comb, etc) but available at then gift shop The breakfast is served as sets only instead of buffet. However, you can eat as much as you want and ask for different sets. Restaurant is packed at breakfast time, so need to wait in line.
Stayed 1 night in Apr 2025

10/10 Excellent

ChihMing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很棒、很舒適的環境，服務人員每個都很熱忱，
Stayed 1 night in Mar 2025

10/10 Excellent

Chih Chun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

優秀的飯店

15～16年的飯店，不論是飯店外觀或設施都很用心的在維護。
Stayed 1 night in Feb 2025

6/10 Okay

HSINYI

Liked: Staff & service, property conditions & facilities

整體環境

進出不便、停車場不在飯店內、冷氣溫度過低
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務親切，設施良好。
套餐式的早餐，很舒服的服務。
Stayed 1 night in Jan 2025

10/10 Excellent

TA WEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing stay

Kind staffs, excellentservice.
Stayed 1 night in Jan 2025

8/10 Good

YI CHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體舒適維護得不錯 房間洗澡的沐浴洗髮二罐都放成沐浴乳 早餐精緻好吃 下次希望天氣沒那麼冷時來玩水泡湯
Stayed 1 night in Dec 2024

8/10 Good

Ying-Chih

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

沒有地下停車場

整體還可以，只是停車場得走一段，不方便
Stayed 1 night in Dec 2024

8/10 Good

Yuehyintai

Liked: Cleanliness, staff & service, room comfort
浴室管線的異味需要留意，整體清潔度與服務都非常好，設施也挺精緻。
Stayed 1 night in Dec 2024

10/10 Excellent

I-SHUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

早餐翻轉住宿感覺

入住時接待人員笑容滿面服務良好，但没有特別感覺與房價相稱。房間設備不錯，但也沒有特別驚艷的感覺。另外也没有迎賓水果及餅乾。没想到隔天早上的套裝早餐相當特別，服務超值，翻轉了入住時So So 的感覺。
Stayed 1 night in Dec 2024

10/10 Excellent

Dessa

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely resort and the staff was very friendly and helpful! Definitely recommend!
Stayed 1 night in Nov 2024

10/10 Excellent

Dessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property with beautiful clean facilities. We especially enjoyed the hot and cold plunges available in every room. The center of the hotel has cold and hot springs all around so moving from pool to pool was very fun and nourishing. Only drawback was that the dining options were pretty limited. They cater primarily to local tastes but staff and chef were very accommodating. Would definitely recommend.
Stayed 1 night in Nov 2024