Panoramic Room | Memory foam beds, individually decorated, individually furnished
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Reviews of The Surfside Hotel

2 out of 5
The Surfside Hotel
10 Washington Pkwy, Stratford, CT

Reviews

8.8

Excellent

Rating 10 - Excellent. 27 out of 42 reviews" "
Rating 8 - Good. 8 out of 42 reviews" "
Rating 6 - Okay. 3 out of 42 reviews" "
Rating 4 - Poor. 2 out of 42 reviews" "
Rating 2 - Terrible. 2 out of 42 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Xijin, Studio City

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the views. Quiet and clean. Staff were friendly. Great overall experience. Only issue was the weak cell phone signal in the area.
Stayed 4 nights in Apr 2024

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location. The staff in the restaurant is absolutely great. We showed up late after a show when they were about to close but the gentleman working took our order, and delivered it to our room. Great food, great service. I wish the girl checking us in told us about coffee in the common room. Would have made the morning brighter! Lovely place.
Stayed 1 night in Mar 2024

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hidden gem. Will definitely stay again.
Stayed 1 night in Feb 2024

10/10 Excellent

Ester

Stayed 1 night in Feb 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was adorable. Check in was seamless and we were able to upgrade for a nicer view. The little restaurant is cute and is also walkable to Riley's next door. Family friendly and perfect for a gals or adults weekend. Recommend!
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick Night Away
What a lovely quick one night away. My husband and I just wanted a quick local overnight. We had dinner and drinks at Little Pub and then enjoyed our stay at the hotel. Very clean and comfortable.
Stayed 1 night in Jan 2024

4/10 Poor

William

Temperature was 53 degrees in the room this morning. Never returning.
Stayed 1 night in Jan 2024

10/10 Excellent

Jaden

Liked: Cleanliness, staff & service, property conditions & facilities
It was a beautiful place
Stayed 2 nights in Dec 2023

10/10 Excellent

Joann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Daniel

Stayed 1 night in Nov 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a great place to stay! We upgraded the room for a view and the beach was right outside our porch. Hearing the ocean and seeing the sunset was beautiful. The bed was also super comfy.
Stayed 1 night in Nov 2023

10/10 Excellent

Kerry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The cutest hotel! Rooms are beautiful and comfortable. Staff friendly and helpful.
Stayed 1 night in Oct 2023
Response from Team Surfside on 2023/11/12
We're so glad you enjoyed your stay and hope you can stay again in the future.

10/10 Excellent

William

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Gem of a Hotel
I found this fantastic property on a recent business trip. I would rebook this property in a heartbeat and want to visit it during the Spring/Summer months. I loved everything about it - location, amenities, the Little Pub, all of it!
Stayed 1 night in Oct 2023

8/10 Good

Gloria

Stayed 1 night in Sep 2023

10/10 Excellent

Laird

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Cool place on the beach! Loved the decor and or room. Beds were comfortable and the coffee bar was awesome complete it’s own beach balcony. We were only there for one night so can’t say about the restaurant, but it looked like a nice place to eat.
Stayed 1 night in Sep 2023

10/10 Excellent

Gregory, Clifton Park

Stayed 1 night in Aug 2023

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surfside Stay
I love The Surfside! The room was spotless and adorably furnished; also loved Little Pub. Food and drinks were awesome and our bartender was a lot of fun!
Stayed 1 night in Aug 2023

10/10 Excellent

Jason

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely spot
Lovely spot. The rooms have a hip but comfy feel. Right on the ocean (Sound). Decent little gym and free coffee bar. Some negatives: Coffee bar has only dairy (boo and welcome to 2023). Bath tub did not work. And the set up is wonky where you can only turn on shower and get wet, due to unmovable glass wall. Little problems. We will go back next time we see a concert in Bridgeport
Stayed 1 night in Aug 2023

2/10 Terrible

Inna

Disliked: Cleanliness, staff & service, property conditions & facilities
Moldy and overpriced.
Stayed 1 night in Aug 2023

10/10 Excellent

Thomas

Stayed 1 night in Aug 2023

8/10 Good

Thomas

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property was nice, clean and convenient to Hartford Amphitheater. The staff, when staff was available, was very disinterested. I called at 10:10 to ask if it was possible to get late checkout and the answering service told me to call back because the desk did not open until 10. When I said it was 10:10, I was told they must be running late. Then a friend staying at the same time went to the desk because she was having the same issue and wanted to request late checkout and the two staff members who had just arrived were complaining about another guest who had requested extra towels. Cmon. The hotel is not cheap. If you want to keep specific front desk hours, so be it, but please make sure that 1. Staff is there when they are supposed to be and 2. They are courteous. We liked the room and restaurant but strictly because of these staff issues, I probably would not stay again.
Stayed 1 night in Aug 2023

10/10 Excellent

Ed

Stayed 1 night in Aug 2023

6/10 Okay

David

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Deborah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best kept secret I. Lordship
It was a perfect beach vibe , great food at the pub, but they should open at 11:00 am , the coffee station is perfect , and the ice water and ice machine are great extra accommodations, I recommend 💯
Stayed 1 night in Jul 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2023

8/10 Good

Adon

Liked: Property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

steven

Stayed 3 nights in Jul 2023

8/10 Good

Christine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The decor is so cute. Loved the coffee bar. The beds were firm. Excellent beds! Best bed I have ever slept in for a hotel. The walls are a bit thin. You can hear people pretty easily above you, but overall I loved this spot. Great place to stay if you are going to a concert in Bridgeport.
Stayed 1 night in Jul 2023

10/10 Excellent

Candace

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resort and beautiful beach.
Such a beautiful little resort. Recently renovated, clean, and comfy. Just bring your swim shoes because the beach is rocky and cuts bare feet. But it is absolutely beautiful!!!
Stayed 1 night in Jul 2023

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Debra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Only stayed for one night. Was pleasantly surprised. Great pub connected to the property. Relaxing view of ocean. I would definitely stay again!!
Stayed 1 night in Jun 2023

4/10 Poor

Angela

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Room With A View???
I booked this specific hotel for the view of the water, however, when I arrived, they gave us a room that had no view and was facing the parking lot. I think they did this because we arrived late, which should not be the case. If I reserved a room with a view, I should have that no matter what time I arrive. As soon as I was taken to the room I called the front desk and asked if they had a room with a view and they said no. I then asked if anyone was checking out over the weekend, could we be moved to a room with a view, they claimed they were fully booked through the weekend. However, we saw many new cars and faces on Saturday that was not there that was in the rooms with a view.
Stayed 3 nights in Jun 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprise beachside getaway
We planned a trip to visit college friends and did not want to stay in the run of the mill corporate hotel. Surfside was the perfect spot! From the beach side setting, unique design of the rooms, the awesome food and drinks at Little Pub and the complimentary bikes, we had a great visit.
Stayed 1 night in May 2023

10/10 Excellent

Liam

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Magnificent
Stayed 1 night in May 2023

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Super cute and comfortable place! Everything was very clean. Would definitely return
Stayed 1 night in May 2023

10/10 Excellent

Manuel

Traveled with group
The cottage is very nice, the Ticket restaurant not so good, but having good time. Thank you
Stayed 1 night in May 2023

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and serene stay
My wife and i had stayed here in the past before it became The Surfside. It was a nice place to stay but the hotel itself needed a lot of work to be a nice comfortable stay. I think they did an excellent job in every aspect and i'm looking forward to going back for another few days. Very clean rooms and the entire building is as inviting as can be. The staff was friendly, courteous and engaging.
Stayed 2 nights in Apr 2023

2/10 Terrible

Cameo

Business traveler
Liked: Cleanliness, room comfort
No attention to detail
The stay was OK… But after I left I realized that they charged my credit card for the entire day when I had already paid for the entire state through Hotels.com.
Stayed 2 nights in Mar 2023

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023