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Hotel Arok

3.0 star property
Unwind at this charming hotel with its cozy sauna or challenge yourself in the arcade game room. You'll be perfectly placed to explore all that Strasbourg has to offer.

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Experience the vibrant atmosphere of Hotel Arok, located near Strasbourg Christmas Market. Enjoy a relaxing stay with amenities like the sauna, library, coffee shop/cafe, arcade/game room and dry cleaning/laundry services. Guests rave about the helpful staff and first-rate property condition.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Bar

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Double Room

Standard Double Room | Premium bedding, in-room safe, desk, soundproofing

Standard Double Room

9.2 out of 10
Wonderful
(27 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Private bathroom
Rainfall showerhead
Hair dryer
Daily housekeeping
  • 140 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room | Premium bedding, in-room safe, desk, soundproofing

Superior Twin Room

8.2 out of 10
Very good
(10 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Private bathroom
Rainfall showerhead
Hair dryer
Daily housekeeping
  • 172 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Luxury Double Room

Luxury Double Room | Premium bedding, in-room safe, desk, soundproofing

Luxury Double Room

9.6 out of 10
Exceptional
(13 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Private bathroom
Hair dryer
Daily housekeeping
Desk
  • 224 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Twin Room

Premium bedding, in-room safe, desk, soundproofing

Luxury Twin Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Private bathroom
Rainfall showerhead
Hair dryer
  • 226 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Double Room

Superior Double Room | Premium bedding, in-room safe, desk, soundproofing

Superior Double Room

9.0 out of 10
Wonderful
(22 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Private bathroom
Rainfall showerhead
Hair dryer
Daily housekeeping
  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Chambre Double Standard Annexe

Chambre Double Standard Annexe | Premium bedding, in-room safe, desk, soundproofing

Chambre Double Standard Annexe

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Private bathroom
Hair dryer
Daily housekeeping
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Chambre Double Supérieure Annexe 1 lit double ou 2 lits jumeaux

Chambre Double Supérieure Annexe 1 lit double ou 2 lits jumeaux | Premium bedding, in-room safe, desk, soundproofing

Chambre Double Supérieure Annexe 1 lit double ou 2 lits jumeaux

8.8 out of 10
Excellent
(6 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Private bathroom
Hair dryer
Daily housekeeping
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Chambre Double Luxe Annexe

Chambre Double Luxe Annexe | Premium bedding, in-room safe, desk, soundproofing

Chambre Double Luxe Annexe

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Private bathroom
Hair dryer
Daily housekeeping
  • 344 sq ft
  • Sleeps 2
  • 1 Queen Bed
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About the neighborhood

Located in Quartier de la Gare, a neighborhood in Strasbourg, Hotel Arok is near a train station. Strasbourg Cathedral and Vauban Dam are local landmarks, and the area's natural beauty can be seen at Contades Park and Parc de l'Orangerie. Looking to enjoy an event or a game while in town? See what's happening at Iceberg Ice Rink or Meinau Stadium. Visit our Strasbourg travel guide
Map
7- 8 Place de la gare, Strasbourg, Bas-Rhin, 67000

What's nearby

  • Train Station Square which includes modern architecture and interior views
    Train Station Square
    1 min walk - 0.0 km
  • Our Lady of Strasbourg Cathedral showing heritage architecture, night scenes and a church or cathedral
    Strasbourg Cathedral
    14 min walk - 1.2 km
  • Entrance to the city centre of Strasbourg on Christmas time; Shutterstock ID 354241376; Purchase Order: -
    Strasbourg Christmas Market
    14 min walk - 1.2 km
  • Place des Halles Shopping Centre
    5 min walk - 0.4 km
  • Place Kléber
    11 min walk - 0.9 km

Getting around

  • Strasbourg Station
    2 min walk
  • Gare Centrale Tram Station
    2 min walk
  • Strasbourg (SXB-Strasbourg Intl.)
    19 min drive

Restaurants

  • Burger King
    2 min walk
  • McDonald's
    1 min walk
  • Starbucks
    2 min walk
  • La Croissanterie
    3 min walk
  • Le Garde Fou
    4 min walk

About this property

Hotel Arok

Hotel near Train Station Square
Located close to Strasbourg Christmas Market and Strasbourg Cathedral, Hotel Arok provides a terrace, a coffee shop/cafe, and an arcade/game room. For some rest and relaxation, visit the sauna. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services.
Other perks include:
  • Buffet breakfast (surcharge), a water dispenser, and a 24-hour front desk
  • An elevator, smoke-free premises, and luggage storage
  • A TV in the lobby, free newspapers, and multilingual staff
  • Guest reviews say great things about the helpful staff, first-rate property condition, and location
Room features
All 90 rooms have comforts such as premium bedding and air conditioning, as well as perks like free WiFi and safes. Guest reviews highly rate the clean, comfortable rooms at the property.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Free toiletries and hair dryers
  • Wardrobes/closets, daily housekeeping, and desks

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking available (EUR 20 per day); discounts available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 16 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Arcade/game room
  • Gym
  • Library
  • Sauna
  • TV in common areas

Family friendly

  • Arcade/game room
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • Bathroom emergency pull cord
  • Elevator
  • Front entrance ramp
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 80-inch flat-screen TV

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 18 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 5.50 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 16 for adults and EUR 10 for children
  • Nearby parking fee: EUR 20 per day (656 ft away)
  • Pet fee: EUR 18 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
A car is not required for transportation to and from this property

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

HOTEL AROK Strasbourg
HOTEL AROK Hotel
HOTEL AROK Strasbourg
HOTEL AROK Hotel Strasbourg
HOTEL AROK Strasbourg
AROK Strasbourg
AROK
Hotel HOTEL AROK Strasbourg
Strasbourg HOTEL AROK Hotel
Hotel HOTEL AROK
HOTEL AROK Strasbourg
AROK Strasbourg
AROK
Hotel HOTEL AROK Strasbourg
Strasbourg HOTEL AROK Hotel
HOTEL AROK Strasbourg
AROK Strasbourg
Hotel HOTEL AROK Strasbourg
Strasbourg HOTEL AROK Hotel
Hotel HOTEL AROK
AROK

Frequently asked questions

Is Hotel Arok pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total). There's a fee of EUR 18 per pet, per night. Service animals are exempt from fees.

How much is parking?

This property doesn't offer parking.

What time is check-in at Hotel Arok?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Arok?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Arok located?

Located in Quartier de la Gare, this hotel is within a 15-minute walk of Train Station Square and Strasbourg Christmas Market. Olympe de Gouges Media Library and Old Saint Peter's Church are also within 5 minutes. Gare Centrale Tram Station is only a 2-minute walk and Faubourg National Tram Station is 3 minutes.

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Reviews

Hotel Arok Reviews

9.2

Wonderful

9.6

Cleanliness

8.8

Location

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 689 out of 1000 reviews
Rating 8 - Good. 250 out of 1000 reviews
Rating 6 - Okay. 40 out of 1000 reviews
Rating 4 - Poor. 11 out of 1000 reviews
Rating 2 - Terrible. 10 out of 1000 reviews

Reviews

10/10 Excellent

Katy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds, good size room. Would stay here again.
Stayed 2 nights in Dec 2025

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Funky, busy little hotel. Perfectly located across from the main railway station. Right next to GareMandise Boulangerie. Great bed, clean, comfortable. A great little hotel, would have no hesitation in staying again. Loved it.
Stayed 3 nights in Dec 2025

10/10 Excellent

Gabriella

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location directly across from the train station. Spacious room, small balcony overlooking the square and railway station. Staff were very friendly, nice to deal with. Enjoyed the novel decorations in the lobby. Very walkable to the downtown core and Christmas markets, very popular with visitors. We would definitely return.
Stayed 1 night in Dec 2025

6/10 Okay

Danny

Liked: Cleanliness
Best location for Marienplatz and other Christmas Markets nearby. Also walkable to the Resizldenz Palace.
Stayed 2 nights in Dec 2025

10/10 Excellent

Amy

Liked: Cleanliness
Lovely helpful staff and very comfortable bedding. It would be nice if they included shampoo and conditioner but overall we loved out stay!
Stayed 4 nights in Nov 2025

10/10 Excellent

Candice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is right across the street from the train station and very walkable to town center. Rooms are in good condition and clean. Breakfast is fine and like the option to help myself to beverages and snacks in a sitting area off the lobby. Staff friendly and knowledgeable.
Stayed 3 nights in Dec 2025

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff Room was clean & comfortable. Breakfast was amazing. Able to stow our backpacks as we ventured through Strasbourg. Highly recommend this hotel! Michelle Y
Stayed 1 night in Dec 2025

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the location, and the wellness library was a fun little perk too.
Stayed 1 night in Sep 2025

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were modern and clean and nicely appointed. Also, good value and close to railway station.
Stayed 1 night in Oct 2025

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities
Really comfortable and nice boutique hotel. Breakfast was great. Only complaint is that the shower was only handheld. They should install a holder for the shower head.
Stayed 3 nights in Dec 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
We had a lovely room with a great view. The room was clean, the bathroom had a nice roomy shower cubicle and like the room nice and clean. Staff at reception were friendly and helpful booking a taxi for us back to the airport. The location is great for petit france access and also close to the station. I would happily stay here again.
Stayed 5 nights in Nov 2025

6/10 Okay

Antonio II

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient Location

Breakfast staff were very attentive and helpful.
Stayed 4 nights in Oct 2025

10/10 Excellent

Severine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. Great hotel, friendly staff and great location. Breakfast was fantastic!
Stayed 2 nights in Jul 2025

8/10 Good

Suzanne

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and very quiet. Modern and very large bathroom. Sleeping area very small - not much room around bed. Helpful/functional shelf/armoire. Nice lounge space on main floor with 24 hour coffee/hot coco/tea machine. Great location across from train station but very easy to walk to Isle of Strasbourg and all the Christmas markets.
Stayed 3 nights in Dec 2025

8/10 Good

Christine

Liked: Cleanliness, amenities, property conditions & facilities
The location was great ( across from train station and very close to Petite France. The breakfast buffet had a nice variety of choices. We were in the new building next door and found the room very small! There was no coffee maker although they did offer free coffee next door in the main hotel.
Stayed 3 nights in Dec 2025

8/10 Good

Margaret

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Very comfy bed but very small and very small room. Location worked out great being right across from the train station and nice enough walk to all sites. My husband hated the small bed and room and complained. Not sure why we were given the worst room.
Stayed 2 nights in Dec 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Property was located very close to the train station but still an easy walk into the old town area. If travelling by train it is ideal! Lovely rooms and good breakfast. Great value for money and would highly recommend :)
Stayed 2 nights in Sep 2025

8/10 Good

Doron

Liked: Cleanliness, staff & service, property conditions & facilities
Mainly the friendly staff and the room which was relatively good seized for French standards. The bed for 2 was less comfortable there was no bed reading light
Stayed 7 nights in Nov 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really cool vibe here. Small but nice rooms. Great for our one night stop over. We made use of the sauna which was excellent. Very convenient to train station and centre of town. Loved it.
Stayed 1 night in Oct 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was better than expected. The Staff super friendly. Was clean, an everything in good conditions
Stayed 1 night in Sep 2025

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room and bathroom. Excellent service - a special thanks to Samira who is in charge of the breakfast buffet service. Despite being solo in the area, she was able to give the guests premiere service. I highly recommend the hotel. Will definitely stay here again. We stayed 4 nights.
Stayed 4 nights in Oct 2025

6/10 Okay

Christine D.

Liked: Cleanliness, property conditions & facilities
The room was decent and the staff were excellent. We couldn’t seem to make the air work in our bedroom and our window faced a courtyard with loud HVAC equipment so opening the window wasn’t an option either. Breakfast was not great.
Stayed 3 nights in Dec 2025

8/10 Good

Corli

Liked: Staff & service
Clean room. Comfortable bed. Excellent location across from train station.
Stayed 2 nights in Sep 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was much bigger than expected. Great breakfast.
Stayed 5 nights in Sep 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant hotel

We thoroughly enjoyed our stay at the Arok and would strongly recommend it. Our room was large, well maintained and comfortable. The hotel is very convenient for the main station. The staff were friendly and helpful and we really liked the ambience. Nice to have a welcome drink and free coffee on tap. Ten to fifteen minute walk to centre.
Stayed 5 nights in Oct 2025