I booked two rooms as a last minute stay. Immediately on bookimg I had two phone calls that I missed as I was in my way to the accommodation. I then received a text message to tell me they could not accommodate my booking and to cancel. I was adviced by Expedia not to cancel as this would be against the cancellation policy - I am still trying to get a refund and will probably have to esculate the process
Kelly
於 2025 年 5 月住了 1 晚
2/10 很糟糕
真實旅客
商務旅客
2025 年 1 月 16 日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Worst place please avoid
Absolutely terrible place! Firstly they told to go to a different address than advertised, then when i arrived there was water pouring down from the ceiling in the reception room. No electricity for about an hour. I was a given just a single room when i paid for an ensuite. Then got told off for using the washing machine! Avoid this place at all costs
真實旅客
於 2025 年 1 月住了 1 晚
8/10 不錯哦
Rumbidzai
2024 年 10 月 30 日
Rumbidzai
於 2024 年 10 月住了 1 晚
10/10 有夠讚
Dionne Michelle
2024 年 10 月 10 日
喜歡:整潔度、住宿環境和硬體和客房舒適度
Dionne Michelle
於 2024 年 10 月住了 1 晚
8/10 不錯哦
Johannes
2024 年 9 月 18 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It was alright
Johannes
於 2024 年 9 月住了 1 晚
4/10 不太好
Arieth
家庭旅遊
2024 年 8 月 23 日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Will not be going back, poor cleanliness and smelled terrible. We did not get access to the front door after hours. I knocked the door for ages before I could be let in. Very old blankets.
Arieth
於 2024 年 7 月住了 1 晚
6/10 一般般
Stacey-Louise
家庭旅遊
2024 年 8 月 10 日
不喜歡:整潔度
Not sure what to make of it
Very bizarre set up. Set up as HMO rather than B&B.
No Tv. Your not allowed a front door key, so staff come to door when you leave and enter. Although staff are polite, quite alot of miscommunications. Room was not very clean. Shower was blocked and caused a flood. It is in a very bad area and quite noisy till gone 2am. Can hear staff downstairs loud tv till that time too. Very strong smells permeating building. Did use laundry facilities which was nice. Used as a basepoint to visit: Alton Towers,Alton Towers Waterpark and Trentham Estate. Close to Train Station. Close by to shops. I prefer proper B&B/ Hotel set up: Allowed to come as go as you please,tv, privacy. Staff aren't sitting in common area all day.
Stacey-Louise
於 2024 年 7 月住了 5 晚
2/10 很糟糕
真實旅客
2024 年 8 月 10 日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
DIRTY
真實旅客
於 2024 年 8 月住了 1 晚
6/10 一般般
James
2024 年 8 月 3 日
James
於 2024 年 7 月住了 4 晚
6/10 一般般
Hazel
家庭旅遊
2024 年 7 月 28 日
喜歡:整潔度和員工素質
Clean and fine for our needs.
We stayed in a double room for the purposes of visiting Alton Towers. The location was perfect being about 40 minutes away.
The room was basic but clean and comfortable with a private shower and toilet. No tv but this was fine. Downstairs had a communal kitchen and seated area which was clean. I only used facilities to make a cup of tea. Joseph (manager) was welcoming, friendly and was always nearby to answer any questions. £20 refundable deposit was required for the room key.
Fireworks went off first night which was annoying but no fault of the property. Free parking on one side of street which was ideal.
Walls were a bit thin so you could hear doors opening and closing so earplugs advisable. But overall ok for our needs - to lay our heads for a couple of nights.
Hazel
於 2024 年 7 月住了 2 晚
10/10 有夠讚
Catalin
2024 年 7 月 27 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
So quiet place to stay !!excelent
Catalin
於 2024 年 7 月住了 2 晚
8/10 不錯哦
lorraine
2024 年 7 月 2 日
喜歡:整潔度、員工素質和住宿環境和硬體
My stay was friendly and comfortable,
lorraine
於 2024 年 6 月住了 2 晚
4/10 不太好
Casey
2024 年 6 月 30 日
Casey
於 2024 年 6 月住了 1 晚
2/10 很糟糕
Simon
2024 年 6 月 14 日
Simon
於 2024 年 6 月住了 2 晚
8/10 不錯哦
Alastair
2024 年 6 月 7 日
喜歡:整潔度、員工素質和住宿環境和硬體
Clean and comfortable accommodation. Very pleasant staff.
There were no facilities for breakfast at the accommodation or for making tea/coffee in the room.
My main concern was the lack of ability to come and go without having to make contact with the property manager by phone, with the possible roblem that they were using their phone and consequently couldn't respond promptly.
Alastair
於 2024 年 6 月住了 1 晚
10/10 有夠讚
Stephon
2024 年 6 月 6 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Exactly as advertised.
Stephon
於 2024 年 5 月住了 1 晚
4/10 不太好
Ian
2024 年 6 月 4 日
不喜歡:住宿環境和硬體
Ian
於 2024 年 6 月住了 1 晚
2/10 很糟糕
Darren
商務旅客
2024 年 5 月 31 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Wanted to leave for work at 5am but the door was locked and had to wait until 6am-bloody annoying. Smelt heavy of African cooking which is off putting. Also contact details do not work. Terrible place
Darren
於 2024 年 5 月住了 1 晚
8/10 不錯哦
Borja
2024 年 5 月 27 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff was very friendly and helpful
Borja
於 2024 年 5 月住了 1 晚
10/10 有夠讚
Amer
商務旅客
2024 年 5 月 24 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Très bon rapport qualité prix
Amer
於 2024 年 5 月住了 5 晚
4/10 不太好
Warren
2024 年 5 月 23 日
Nice room and ensuite
The guest house is in a very run down part of stoke on Trent. There is free parking but most is permit holders and 1 hour parking. We had trouble finding somewhere to park all day . The room and ensuite is clean and good decoration. There is a lounge/ kitchen you can use . There is no TV or kettle in the room. Joseph the manager is very friendly and helpful. I would say this is ideal for a single traveller on a budget.
Warren
於 2024 年 5 月住了 1 晚
6/10 一般般
Sonata
2024 年 5 月 21 日
喜歡:整潔度、員工素質和住宿環境和硬體
Sonata
於 2024 年 5 月住了 1 晚
2/10 很糟糕
lisa
2024 年 5 月 14 日
property is a HMO not a guest house
tv didnt work in the lounge
no tv in the rooms
the wifi didnt work
smoke alarms going off all night
lisa
於 2024 年 5 月住了 4 晚
2/10 很糟糕
I
2024 年 5 月 1 日
I
於 2024 年 4 月住了 2 晚
10/10 有夠讚
robbie
商務旅客
2024 年 4 月 24 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very convenient and happy with the stay. Thank you