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Reviews of Hotel de France

4 out of 5
Hotel de France
St Saviour's Road, St. Saviour, Jersey

Reviews

9.0

Wonderful

Rating 10 - Excellent. 566 out of 995 reviews" "
Rating 8 - Good. 347 out of 995 reviews" "
Rating 6 - Okay. 63 out of 995 reviews" "
Rating 4 - Poor. 13 out of 995 reviews" "
Rating 2 - Terrible. 6 out of 995 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Assad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overpriced for what it is a rather 3star hotel
Def not value for money overpriced and gym closes at 13:00 on weekends Breakfast was ok but nothing special
Stayed 2 nights in Oct 2023

10/10 Excellent

Alyson

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, lovely hotel.
We had a twin standard room so wasn't expecting too much, but we had a lovely view into town with the sea in the distance. The bath over the shower was adequate, the toiletries were plentiful and the room was small but perfectly acceptable. The food was great, plenty to choose from at breakfast and dinner was great value at around £33. The spa was amazing! Already looking at when we can return. Thank you.
Lovely gardens
Sunset from room 250
Front of hotel
Stayed 3 nights in Oct 2023

8/10 Good

Graham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really nice spa hotel, excellent facilities, great staff and clean.
Stayed 12 nights in Sep 2023

2/10 Terrible

James

Stayed 1 night in Oct 2023

8/10 Good

Christine

Stayed 4 nights in Sep 2023

10/10 Excellent

Victoria

Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
Very comfortable hotel, great spa and pool facilities. Staff very friendly.and helpful. Situated 10 minute walk to town, but very good public transport links.
Stayed 3 nights in Sep 2023

6/10 Okay

graham

Traveled with partner
Transport from the hotel to the town centre was only one way. As the guests were middle aged or older, this could be inconvenient. The main problem was the site of the hotel. Its position is on a VERY steep gradient and there are at least 30-40 sapping steps. Great going down. Going up, not so much. Finally all the little "extras" like £5.00 tray charge for room service. Its not as if the food isnt expensive as it is. Wont stay there again!!!!
Stayed 6 nights in Sep 2023

8/10 Good

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely hotel near St Helier town
This is a lovely hotel with a great pool/spa! The restaurant was good for lunch and dinner although not as good as some of the places around - but that’s more a reflection of how great the food scene is in Jersey rather than a criticism of the hotel! Breakfast was reasonably basic and could be improved with little tweaks eg pots of tea and coffee rather than queuing at the coffee machine. Good location - we walked into st Helier every day and takes 20 mins ish. A lovely stay and the gardens and spa etc are the crowning jewel for this hotel!
Stayed 4 nights in Sep 2023

8/10 Good

Sophia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Suzie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find - would stay again.
Lovely hotel. Friendly and attentive staff. Spa and gym access included in stay. Spa facilities very relaxing. Good breakfast selection. Rooms were clean with comfortable bed.
Stayed 2 nights in Sep 2023

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful front desk
Stayed 3 nights in Aug 2023

6/10 Okay

Sue

Stayed 3 nights in Aug 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Kevin

Stayed 2 nights in Aug 2023

8/10 Good

Wing-Sze

Stayed 3 nights in Aug 2023

10/10 Excellent

Kendal

Traveled with family
Liked: Amenities
Lovely hotel. The pool and breakfast were terrific.
Stayed 4 nights in Aug 2023

10/10 Excellent

Sarah Elizabeth

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, staff very friendly, pool and spa excellent !
Stayed 2 nights in Aug 2023

10/10 Excellent

Charles

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great 3 night stay, excellent room finish and space in bedroom and ensuite, fantastic spa area. Good balcony view and great for afternoon sun.
Stayed 3 nights in Aug 2023

8/10 Good

Sally

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel - spacious and light in the reception area. Beautiful downstairs carpets and spiral staircase. We enjoyed the spa facilities and the breakfast- although queuing for the coffee machine was rather vexing. Pots of coffee / tea and larger cups would vastly improve the experience. Room had dual aspect which was nice and was clean and bright. Convenient location for the town and we would certainly visit again.
Stayed 5 nights in Aug 2023

10/10 Excellent

chloe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved my stay at the hotel. Staff were friendly, room was clean and the breakfast was delicious. I was also so impressed with the pool and spa facilities.
Stayed 2 nights in Aug 2023

10/10 Excellent

Peter, Hastings

Traveled with partner
Liked: Amenities, property conditions & facilities
Staff so helpful, location great,
Stayed 4 nights in Aug 2023

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Mike

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good quality 4 star hotel with friendly staff and excellent restaurant. Room was pretty standard,with very traditional decor. Bed was super confortable, bathroom clean and tidy, if a little dated. Very quiet area, although walls not entirely soundproof (could hear people moving around at times). Overall I'd stay here again, and definately come here for dinner.
Stayed 2 nights in Aug 2023

10/10 Excellent

colette

Stayed 3 nights in Aug 2023

10/10 Excellent

Belinda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was light and airy, staff were so helpful and friendly too. Location was ideal, an easy walk into the town centre and parking available for our car. The SPA was lovely as was the food and cleanliness
Stayed 3 nights in Aug 2023

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service
Hotel was very nice. Helpful staff and very clean. Location not so great. A bit of a walk out of town and not much nearby in terms of restaurants and bars. Breakfast was fairly basic. The pool and gym facilities are great, but be aware that these are open to the public as well and the clientele left a lot to be desired. Also, if you have teens, be aware that the gym is over 18s only. This was an annoyance for us as it was the main reason we chose this hotel, but it was my own fault for not checking on the hotel website.
Stayed 5 nights in Jul 2023

8/10 Good

Karolina

Traveled with partner
Liked: Cleanliness, staff & service
The hotel is very dated and seems to be struggling. There was no fridge in our room, the tea/coffee selection was very poor (black tea only, if we wanted green on mint tea we had to pick tea bags up at the breakfast from the restaurant), lift to the rooms was jumpy, and the overall interior design was tired to say the least… However - the pool and spa areas are very nice, staff was very friendly and professional, and the breakfast was decent. It’s a beautiful building but in a serious need of investment and renovation.
Stayed 4 nights in Jul 2023

10/10 Excellent

PAUL

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great destination in Jersey
Booked the hotel a while back to go to my very good friends wedding anniversary. We have been to Jersey before and stayed in other hotels but though we would try the H-D-France. Lovely hotel, very good breakfast and service, excellent Spa and swimming pool. Due to our summer weather the rooms were cold. Location was fine just took a while getting used to the layout. Would go back there again. It turns out that my wife's uncle stayed in this hotel in the 60's on their Honeymoon! Fortunate coincidence
Stayed 3 nights in Aug 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a great location
Lovely hotel in a great location! The free shuttle bus into town was a nice touch. The breakfast was lovely too - my wife and I visited for our mini-moon and we were very well taken care of. The staff were very accommodating and friendly and warm. The spa facilities on site were also wonderful, we spent a good few hours there relaxing after touring around the island. If you're looking for a hotel in St Hellier I wouldn't hesitate to recommend the Hotel De France.
Stayed 2 nights in Aug 2023

10/10 Excellent

ann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was quite a way from the town but the walk was worth it for the spa facilities
Stayed 1 night in Aug 2023

8/10 Good

Parminder

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Amy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful hotel with attentive staff making a fantastic stay.
Stayed 7 nights in Jul 2023

10/10 Excellent

lee

Stayed 7 nights in Jul 2023

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Inna, Granada Hills

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, beautiful property, very clean, staff is very helpful and friendly, great breakfast.
Stayed 2 nights in Jul 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Fabulous and very kind staff. Thank you.
Stayed 4 nights in Jul 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Calm and clean
Calm and clean environment. Love the fresh flowers. Disappointing evening menu and miss the chocolate drink in the room
Stayed 1 night in Jul 2023

10/10 Excellent

Mrs Ann Marie

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a very pleasant stay, staff are very helpful and friendly swimming pool area and facilities are great ,hotel is well kept and spotlessly clean .
Stayed 2 nights in Jul 2023

6/10 Okay

David

Liked: Cleanliness, property conditions & facilities, room comfort
Shame it was so good in the past !!
Came to this hotel many many years ago it is not the same now. The staff are overrun in bar and restaurant and I was told to go away by barman one night as he was too busy !! Such a shame when it was such a great hotel in the past
Stayed 2 nights in Jul 2023

8/10 Good

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

10/10 Excellent

Jane

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Thought interior was very elegant and inviting. Hotel rooms very spacious and bed very comfortable
Stayed 2 nights in Jun 2023

10/10 Excellent

Simon

Stayed 2 nights in Jun 2023

8/10 Good

George

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel with very friendly staff.Disappointed there was no air conditioning I either of our rooms although we did have portable units which did help. Our biggest gripe was the lack of a refrigerator in either room meaning it was impossible to immediately access a cold drink.
Stayed 7 nights in Jun 2023

10/10 Excellent

caroline

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel with great facilities
Stayed 7 nights in Jun 2023

8/10 Good

Nathan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023