6/10 一般般
Lori Anne Therese
情侶出遊
2025 年 6 月 29 日
A few things were disappointing.
It was our 26th wedding anniversary, which was communicated in the reservation and there was no recognition - no card in the room or complimentry wine or chocolates. For the price of the room - I was surprised there wasn't this extra hosptiality.
Also - we were not checked on to see if we needed fresh towels or coffee replenishment for the room (we stayed there 2 nights). We did have a do not distrurb sign on the door as we didn't want the room cleaned but had to go hunting for coffee on the 2nd day and when we asked - we were directed to a supply closet on the second floor to fetch it ourselves. This is not reasonable for a boutique hotel at this price point.
While the property is lovely and holds historical interest ...on it's own does not warrent the price point - the service needs to be pristine - which it was not. While our contact person was friendly - at times - I would say too casual and over shared personal details.
On the second night - there were guests that were very loud until 9:30/10. Given there was no one onsight after 4pm - there was no one to manage noise levels.
Overall - while the property was beautiful - it was disappointing as a lux, special occassion venue and I would not recommend that that price point.
Lori Anne Therese
於 2025 年 6 月住了 2 晚