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"Excellent "

"The staff was very kind and welcoming. The room was wonderful, and the beds were comfortable. We truly enjoyed our stay."

"Stayed here 2 years ago and the aircon was very weak, not cold, they changed to a room with a better aircon This time same thing aircon was weak, technician came and cleaned the filter and it was better slightly only. And the staff said i cant change room. The aircon was only just bearable, but could have been much much better. 2 years and they still cant fix the aircon issues"

"Great hotel, great location , great staff and service "

"Great hotel! Room and hotel clean, helpful staff, really good breakfast. I think the volume of the music in the hall is too high but you can’t hear it in the room so it’s ok. Position really good, next to Marble Arch underground."

"Clean room, good size, nice bathroom "

"Booked a room as a treat for my mums 60th. Can not fault the room or the wider hotel in general, a rare place that is truly special and worth the price (unlike some other hotels in London cough cough The Ritz). Staff are incredibly helpful and the free welcome drinks and little touches such as a mini birthday cake in the room really make it special. I would say some of the cocktails in the bar are hit and miss considering most are £25. The negroni is one of the best I’ve ever had but others just taste like ones I’ve had at much cheaper places. Very minor but the shampoo bottles in the bathroom are not plastic and made of ceramic, if you drop one and it lands on your foot it could do some damage, Like what nearly happened to my mum. All in all well worth the price and really deserves its reputation as one of the best hotels in the world."

"The breakfast was okay. The room was clean enough. The property is well worn."

"Great hotel and restaurant "