We stayed here for Carnival week and arrived Thursday and did not receive any house keeping until we checked out a week later. Room was cheap for Carnival but understandably so. Front desk staff and breakfast staff were friendly and helpful. Felt safe in location but it isn't a walkable area and need to get transportation to anywhere in Port of Spain. No phone in room. No safe, which is essential. Bathroom very dated with bathtub painted with latex white paint so was peeling off during showers. Water pressure in shower good. Property and rooms need renovations and upgrades. Would not stay again.
Stephen
於 2024 年 2 月住了 7 晚
2/10 很糟糕
Rishi,Chaguanas
2023 年 12 月 29 日
不喜歡:整潔度、員工素質和住宿環境和硬體
Front desk staff was very unwelcoming, seemed annoyed to help customers. Rooms are old, dingy and dirty.
Rishi
於 2023 年 12 月住了 1 晚
4/10 不太好
Ascintaahyeemclean
2023 年 10 月 22 日
Ascintaahyeemclean
於 2023 年 10 月住了 1 晚
4/10 不太好
Leandra
2023 年 9 月 12 日
Leandra
於 2023 年 7 月住了 1 晚
10/10 有夠讚
Damien,Husbands
2023 年 7 月 12 日
Damien
於 2023 年 7 月住了 1 晚
8/10 不錯哦
HUMBERTO
商務旅客
2023 年 3 月 11 日
喜歡:整潔度、員工素質和住宿環境和硬體
MEJORAR VARIEDAD EN EL DESAYUNO, LO MISMO SIEMPRE
HUMBERTO
於 2023 年 3 月住了 3 晚
10/10 有夠讚
Bruce
2022 年 8 月 26 日
喜歡:整潔度、員工素質和住宿環境和硬體
The friendliness and helpfulness of the staff was unparalleled. Great gym and pool also
Bruce
於 2022 年 8 月住了 4 晚
2/10 很糟糕
真實旅客
團體旅遊
2020 年 7 月 28 日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
真實旅客
於 2020 年 6 月住了 1 晚
10/10 有夠讚
真實旅客
情侶出遊
2020 年 2 月 28 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff was awesome! Great taxi driver with Nigel and the shuttle driver was good as well. The food for breakfast was amazing. The view with how the hotel looked as if it was carved out of a mountain was beautiful as well.
真實旅客
於 2020 年 2 月住了 6 晚
6/10 一般般
Alicia
情侶出遊
2019 年 12 月 9 日
喜歡:員工素質
不喜歡:設施服務和住宿環境和硬體
This hotel needs some major upgrades our room was spacious but the bathroom needed upgrades the pipes were old the bathtub was old and flaky good thing I use flipflops to shower. The shower head was old the toilet gave a little trouble.. There was ants on d counter also there was no in room coffee or hot water for tea... The blackout curtains weren't very dark so sunrise we had to rise... The beds omg was sinking lol so we had a very restless sleep. So the management needs to do better... As for the buffet breakfast that was a joke... There was no pancakes or muffins or a variety of fruits no cereal... Just plain bread with sausages and eggs and fried veges.. I was not impressed... I won't be going back again. It was our 10th wedding anniversary and we didn't get any complimentary drinks or food. No welcome drink. This was out first and last.... Sorry but they have alot of work to do...
Alicia
於 2019 年 12 月住了 2 晚
4/10 不太好
真實旅客
親子旅遊
2019 年 11 月 4 日
喜歡:整潔度
不喜歡:員工素質和設施服務
The location was further than expected. Poor service. No need for my passport information to be photocopied.
真實旅客
於 2018 年 7 月住了 3 晚
2/10 很糟糕
真實旅客
商務旅客, 團體旅遊
2019 年 10 月 19 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The property was subpar. Dirty, roach infested. The management should close this establishment
真實旅客
於 2019 年 10 月住了 3 晚
2/10 很糟糕
Gary,Kingstown, St. Vincent
商務旅客
2019 年 10 月 14 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
When I arrived at the hotel, I was told that the hotel is full and it does not have any commitments with Expedia. Therefore I did not get my room and so I had to seek alternative accommodation in a strange country, which costed me additional money and time.
I am therefore seeking a refund of my $320 from Expedia, since my card was charged.
Looking forward to a quick resolution to this issue.
Gary Matthias
Gary
於 2019 年 10 月住了 4 晚
8/10 不錯哦
真實旅客
2019 年 9 月 22 日
真實旅客
於 2019 年 9 月住了 2 晚
2/10 很糟糕
真實旅客
情侶出遊, 商務旅客
2019 年 9 月 16 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Entire Hotel needs upgrading and management needs to accommodate the needs of their guests in a more personal and professional manner.
Hotel dad No Wifi
Television did Not Work
Hot water did Not Work
The breakfast was a Joke
Management refused to offer concession or apology
Room was Outdated and Musky
Totally Dissatisfied.....Please DO NOT STAY THERE
真實旅客
於 2019 年 9 月住了 2 晚
2/10 很糟糕
真實旅客
情侶出遊, 商務旅客
2019 年 9 月 12 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
No Wifi or Working Tv
Hot water not working
Room outdated and musky
Breakfast was very limited
Total misrepresentation of amenities
真實旅客
於 2019 年 9 月住了 2 晚
2/10 很糟糕
真實旅客
情侶出遊, 商務旅客
2019 年 7 月 25 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
reception did not answer phone, so i could not advise of a late check in
真實旅客
於 2019 年 7 月住了 1 晚
2/10 很糟糕
真實旅客
情侶出遊
2019 年 7 月 11 日
不喜歡:員工素質
I got there and they told me that they were booked out and could not honour my reservation.
真實旅客
於 2019 年 7 月住了 1 晚
6/10 一般般
真實旅客
商務旅客
2019 年 7 月 8 日
喜歡:員工素質
不喜歡:設施服務和住宿環境和硬體
There was a nice nature trail. The hotel was too old and poorly maintained