Find Hotel with a Concierge in Springfield, MA

"Would not stay again . Felt dated and not clean :("

"The hotel was very dated, the room looked like it was from 1970 “ yes I’m old enough to remember 1970) the rug was bunched up in a tripping hazard in many places in the center of the room. The bedspread had pools in it and looked like it’s been worn out for 10 years the couch I wouldn’t even sit on.. I would expect to see this room at a red roof in and not where I paid $200 with tax and all included. During checkout couldn’t even tell the front desk personnel because she was talking to her girlfriend on the phone the entire time and never asked me a single question.. Very disappointed . I would absolutely never stay there again"

"Great hotel, smells great as soon as you walk in, staff is very friendly and the bar area is really nice and prompt."

"Breakfast was hot and fresh. Coffee was good. Plenty of parking "