「Horribly unpleasant front desk, check-in experience. Extremely aggressive and rude employee. Would not honor the rate that I had already prepaid and was asking for an additional $47. When I showed her my confirmed reservation and rate Email she said “that means nothing to me take it or leave it.” “Do you want the room or not?”because it was a busy Saturday and I didn’t wanna try to find another room this late in the day I just paid it. I stayed calm and cordial, but firm in my defense that I had...
「Horribly unpleasant front desk, check-in experience. Extremely aggressive and rude employee. Would not honor the rate that I had already prepaid and was asking for an additional $47. When I showed her my confirmed reservation and rate Email she said “that means nothing to me take it or leave it.” “Do you want the room or not?”because it was a busy Saturday and I didn’t wanna try to find another room this late in the day I just paid it. I stayed calm and cordial, but firm in my defense that I had...
Lance