「Very clean room, staff was very friendly and helpful. The location was very close to the areas we wanted to visit. I must say that this hotel exceeded all of my expectations and we will stay there in the future.」
「My only complaint was getting text messages about checking in through the app and receiving a digital key, “bypassing the front desk.” However, when I followed the steps, I received a message to see a staff member at the front desk. Very disappointing and frustrating.」
「IHG is doing a wonderful job with staff quality and friendliness everyone was very nice, and said hello at every opportunity. Clean rooms, good beds, and nice breakfast. Thanks we will be back」