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"Clean room staff friendly and helpful "

"Arguably one of the best hotels to stay at in Banff for the average traveller. The reception is warm and inviting, checking in is easy and the parking is well thought out. The hotel has a specacular rooftop hottub with lots of room and the view is spectacular. Heated floors, a wonderful sauna and a well appointed fitness room round out the amenities that I have experienced. The rooms are great and the pour-over coffee provided in the room adds to the warmth the rest of the hotel brings. I stay here as often as I can"

"Very friendly but professional staff. Great facilities, fun hot tub and lovely food. "

"All"

"The staff was very good including the guys in the lounge. I have a question which im not sure u can answer for me. I forgot to get the info from the hotel for our shuttle return from the airport and i need a number to text them and need to know where to get picked up?????"

"Very nice place "

"Amazing!!!!"

"My room was exceptional and the custodial staff did a great job at making my stay feel better than it already was! "

"Clean, comfortable, friendly staff, great breakfast buffet. My son and grandkids loved the indoor water park!"