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"Everything was great. Except the long walk to everything. No elevator and a bit confused of getting around and back to your room. "

"When I communicated about my husband’s bday, they were gracious enough to prepare something for him. The airport pick up arrangement was ontime. The hotel itself seems well maintained besides the smell from the bathroom. It was clean, but somehow there’s a smell like stagnant water. We just stayed for 3nights 2days and were usually out most of the time. There’s no small gift shop for any personal emergency purchase. You have to walk to 7eleven for anything which is a bit inconvenient in the middle of the night. In addition, this is the very 1st hotel that I cannot cancel my breakfast prior to consuming it. We checkd in the evening, and tried to cancel it within 3 hours after realizing that the day trips are way too early and it will give us only 15mins to eat which is not worth it. They won’t allow my cancellation of breakfast request. This is very odd. I would appreciate it if they inform customers that breakfast cannot be cancelled once added during check-in. We didnt use amenities, but I’m not sure if I’m coming back. "

"Thanks"

"Great 4 pools Large room Very large confortable Kingbed"

"From we arrived you could the quality of The Sands, it's beautifully laid out with manicured lawns, water features and a large fish pond. We had a swim up room which was large, clean and very comfortable, the only downside of the room was that the terrace was in the shade for the majority of the day, if you want one of these rooms request one that has sun most of the day. The site is almost split in two with quieter side that had an adult only pool and family pool with bar, then the other side has a mini water park for the kids with a number slides, fun water play and a lazy river. At breakfast there's a great choice catering to all nationalities and tastes, we didn't eat at the hotel at night but speaking to people who had it sounded very good. The staff are fantastic, always polite and friendly, nothing is to much trouble. Whether you want a family holiday, with plenty to entertain the kids, or a restful time from work or touring Thailand then The Sands is a great choice "

"The resort is next to some nasty smelling rotting trash. You will have to plug your nose walking down to the breakfast area. The food was ok but the foul stenches around the property make it hard to enjoy food. The beach is disappointing. It’s a pond and no real beachfront. Also sketchy looking murky water. No waves. Nothing. The pool is nice but the tiles were dirty, missing in many spots and kids in the adult pool. Bandages floating everywhere too. Bed is like a rock. Uncomfortable. Worth the $80 tho. Private pool access is nice too. Don’t drink the water! Not even for brushing teeth! "

"The airport shuttle and transport were very convenient and nearby! Great place to stay if you have a late or early morning arrival and are waiting to check in to another hotel. "

"Best"

"Very clean great staff"