"This place at first look is super nice. If you stayed just for a night two you would probably not be phased. We stayed here for 3 weeks while we had water damage remediation at our house. We had a deluxe room with a king size bed and a separate living area with a sofa bed. There were 4 of us, myself, husband and two kids. So my first complaint is that the coffee table you need to move to pull out the sofa bed literally weighs 200 lbs. They can call it a room that sleeps 4 but it was really not functional. The room had a stovetop and refrigerator but was advertised as a “kitchenette.” The only microwave was downstairs and didn’t work. The only heat is the bedroom so if the door was closed the bedroom would get really hot and the living room would get cold. This place is more Airbnb style, you couldn’t get toilet or towels unless it was before 3. That was fine after we figured it out. There were quite a few times that we ran out things like toilet paper, trash bags, towels etc. and it was after employee hours. Would have been nice to know ahead of time that after 3 pm those things are not available. Also there is no place to get rid of trash, again found this out after hours. We were told to leave it inside our room and someone would pick it up the next day. This was just annoying, other rooms started putting it out in the hall. Be prepared to receive constant texts about "