司馬庫斯

我總共住了三晚，頭一天覺得空調好像沒有很涼，但又有風。到第二天問服務員才知道空調原來要對正一個風口才可以開關。這個沒有明確告知，覺得有點不方便。另外房間從第一天開始就有點味道，已告知服務員拿了一個空氣清新機，都好像沒有什麼大幫助。除了這兩個問題其他都很不錯，交通方便，台北車站行到酒店只需要5分鐘內。從酒店行到西門町亦只需10分鐘。

Love the group chain of this hotel ‘ Surely will book Hotel Relax when in Taipei

We are a group of 5 family and so we booked 1 room for 3 people and 1 room for 2 people. The room for 3 people is spacious which still have spaces when opened 3 luggages and the double bed is big for 2 people. Though the design of hotel is a bit traditional, the room is maintained as clear and tidy every day. The service is good as expected as commented online. The staff is super helpful. Since we had a problem of our toilet, the staff handled and fixed the problem within 15 minutes. Once we dropped off from taxi, the staff already helped us to pick-up our luggages and opened the door for us. We also saw the staff helped the strollers down the stairs of the main entrance. The staff are good to communicate in English, and the staff in reception are on-duty 247. Furthermore, as we didn’t mention that it would be convenient for us to have the rooms at same floor, the hotel already arranged us at the same floor and the rooms are next to each other. So the service and the staff are worth for 5 stars.