8/10 不錯哦
Sarah Elizabeth
家庭旅遊
2025 年 12 月 7 日
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The hotel is really nice, great rooms and comfy beds and very clean. The location is excellenr and the breakfast each day wasnice. The Lady member of staff who made the hot food items for the breakfast each morning was so kind. We did have a very good stay.
The only issue we had was that on check in our reservation (booked via Expedia) could not be found on the automatic check in machine and said we owed several hundred euros. I had the reservation and had paid, when we contacted the number we found in the instructions by the machine the person who answered the phone was quite rude and said that all the arrivals for that day had checked in, but we hadn’t. I phoned Expedia who told me that when they got through, after saying they were from Expedia, were hung up on. After a lot of back and forth the person on the phone agreed to speak to a manager, we tried to check in again about twenty minutes later and somehow were able to check in and the money had been accepted. We checked in eventually but it was stressful at that time and the person was quite dismissive. It didn’t spoil our time on holiday and the hotel was still great but it could have been a lot smoother checking in.
Sarah Elizabeth
於 2025 年 11 月住了 6 晚
