We rented a penthouse with 4 bedrooms and the check-in instructions was supposed to be sent by email or to meet the owner at the building. When we arrived at the location, we spent 45 minutes messaging the property manager and talking to Expedia to understand the check in process. After several back and forth, and talking to different people at Expedia, we were able to find someone to help us. They gave us an apartment with 3 bedrooms for 6 people while we booked one with 4 bedrooms for 8 people. Spent additional 2 hours on the phone with Expedia and the property manager. Unfortunately there was no other apartment available. We got one extra rolling bed on the first day but no additional beds were available. One person from our party had to sleep in the sofa. This was very disappointing and frustrating. After spending a good amount of time researching for an ideal place, traveling thousands of miles, to be put in this situation. Not sure whose fault this was, but I don’t recommend this place.