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Reviews of Saem Siemreap Hotel

4 out of 5
Saem Siemreap Hotel
Krom 6, Phoum Sala Kanseng, Sangkat Svay Dangkum, Siem Reap

Reviews

9.6

Exceptional

Rating 10 - Excellent. 803 out of 1002 reviews" "
Rating 8 - Good. 178 out of 1002 reviews" "
Rating 6 - Okay. 18 out of 1002 reviews" "
Rating 4 - Poor. 1 out of 1002 reviews" "
Rating 2 - Terrible. 2 out of 1002 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

RHODELLA, San Diego

Liked: Staff & service, amenities, property conditions & facilities
Saem Siam Reap Hotel I will make this review short and sweet. The most attentive, kind and warmest staff we've ever met and in our opinion the service on this hotel is the best!!! Very clean and not a noisy place. Just excellent stay for 12 nights. We definitely and highly recommend this hotel if you're going to Siem Reap.Thank you Sochin, Sophat, Chandra, Phanit and all the staff! May you continue to serve all your customers with kindness. God bless you all! Mr. And Mrs. L (15-27 March 2023)
Stayed 12 nights in Mar 2023

10/10 Excellent

James

Traveled with partner
Liked: Staff & service, property conditions & facilities
Have been traveling for two weeks. Most hotels do not meet my expectations, but this one surpassed. Staff was wonderful, good food, clean, and great pool area.
Stayed 3 nights in Apr 2024

10/10 Excellent

Pichs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, will stay again
Stayed 4 nights in Apr 2024

10/10 Excellent

Barbara

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this hotel, stayed here twice and would always book here. Lovely and caring staff, beautiful, clean facilities, great food!
Stayed 4 nights in Apr 2024

10/10 Excellent

Pichs

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and cozy stay. Staff were super friendly and accommodating. Hotel was also very clean and maintained daily. I will stay again at Hotel Saem when I visit beautiful Siem Ream
Stayed 2 nights in Apr 2024

10/10 Excellent

sopheah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024

10/10 Excellent

michael

Liked: Amenities
Friendly staff Comfortable bed Great towels Helpful staff Good breakfast Nice pool
Stayed 5 nights in Mar 2024

10/10 Excellent

Tejash, Leicester

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, reception and the chec- in was quick and easy. Property is slightly dated with the rooms but great size, reception, pool and dinning areas are spot on. Breakfast options are limited. Mainly continental and fruit. The hot breakfast was poor. Would definitely stay again.
Stayed 3 nights in Mar 2024

8/10 Good

Peter

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very welcoming hotel, clean quiet and good breakfast. Staff very helpfull and tuk tuk’s available for transfer to city centre. Would recommend this hotel.
Stayed 3 nights in Mar 2024

10/10 Excellent

Larry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful facility and excellent staff- very friendly and helpful!
Stayed 3 nights in Mar 2024

10/10 Excellent

Susan

Stayed 4 nights in Jan 2024

10/10 Excellent

marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is absolutely amazing!
Stayed 1 night in Mar 2024

10/10 Excellent

Nana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 8 nights in Feb 2024

10/10 Excellent

Aung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Gwen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautifully appointed hotel with spacious rooms, balcony, comfortable beds, helpful staff, always smiling. Easy to get to the temple sights.
Stayed 4 nights in Feb 2024

10/10 Excellent

Mark, Riviera Beach

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property with a beautiful room. Very nice restaurant and breakfast buffet. Outstanding staff, everyone. Excellent value for the money.
Stayed 3 nights in Feb 2024

10/10 Excellent

Tito

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 2 nights in Feb 2024

10/10 Excellent

Kenneth, Saratoga

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 2 nights in Feb 2024

10/10 Excellent

Lambert, Toronto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience in clean and well appointed hotel. Pool was great. Friendly staff, location easy access to Siem Reap downtown area.
Stayed 4 nights in Feb 2024

10/10 Excellent

Monica

Stayed 3 nights in Feb 2024

10/10 Excellent

Debra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely Awesome!!! The staff were super nice and helpful. Thank you so much for arranging our tour and airport service!!!
Stayed 3 nights in Feb 2024

10/10 Excellent

Gina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, staff friendly and helpful. Our room was very large and the beds were huge. We liked the breakfast options , enough variety for 3 days we stayed. We also booked the airport shuttle and temples tour with English guide, which worked for us ver well.
Stayed 3 nights in Feb 2024

8/10 Good

Tom

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel in the middle of a somewhat run down area.
Stayed 2 nights in Feb 2024

10/10 Excellent

Ravi

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 4 nights in Feb 2024

10/10 Excellent

Pathmesh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well kept
Stayed 1 night in Jan 2024

10/10 Excellent

Frans

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is a beautiful oasis. Breakfast is great. The pool is very relaxing in the afternoon. The staff is amazing. Sochin, Kea and Chayira are welcoming and help make you stay amazing.
Stayed 3 nights in Feb 2024

10/10 Excellent

Kokilaverny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff
Stayed 2 nights in Jan 2024

10/10 Excellent

Megan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful. Rooms were very clean and staff very accommodating. We had a very late flight the day of check out and was able to hang around property to use the pool, restaurant and even a shower in the spa if needed. The pool and bar area was very nice, especially after a hot day.
Stayed 4 nights in Jan 2024

10/10 Excellent

nicholas

Stayed 8 nights in Jan 2024

10/10 Excellent

Tina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, fabulous salt water pool, very clean. The staff are absolutely the best. We had some minor issues that were resolved in minutes! The breakfast has many options, including cold and hot foods. It is about 2.5 km from downtown, but only $3 USD by tuktuk. Love it here and have stayed twice, so far.
Stayed 2 nights in Jan 2024

10/10 Excellent

Bruce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property tucked away from noisy bars and busy streets. The staff was so friendly and helpful - breakfast was amazing and a great start to everyday! Convenient TukTuk drivers were waiting outside and ready whenever we were. We will definitely be back in the future.
Stayed 1 night in Jan 2024

10/10 Excellent

ELDAS

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone working there are nice & professional, they will help you whenever you need them. Smiling is always on their face. Environment is excellent, like a resort. Swimming pool is beautiful.
Stayed 3 nights in Jan 2024

8/10 Good

Stephen

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Could not find many restaurants in walking distance from the hotel.
Stayed 3 nights in Jan 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend this hotel
Would stay there again. Very nice and has everything one needs to relax between the tours of the temples. The pool and the spa are a nice additional touch. The staff is very attentive and aims to anticipate and meet your guests’ needs. They prepared two breakfast boxes for us because we had to leave early in the morning and missed breakfast.
Stayed 1 night in Jan 2024

10/10 Excellent

Dawn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the beginning to the very end of our stay the staff at Saem Siemreap were very accommodating and made us feel right at home. When checking in we were welcomed by Ms. Sochin, Ms. Sreykea and Staff with a refreshing glass of juice and cold face towel after a three hour drive from Battambang. Our family suite was quite spacious and clean with an outdoor patio that led out from the master bedroom. Breakfast was included in our stay and offered many different options, both traditional and Khmer that tasted delicious. Transportation was just a step away from the front entrance as they always had a tuk tuk or someone on staff to take you. If you are looking for a place to stay in Siem Reap I highly recommend this hotel. Thank you again Ms. Sochin, Ms. Sreykea, and Staff for taking care of us! We will be back
Stayed 4 nights in Jan 2024

10/10 Excellent

Russell

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptionally clean and new. Staff was wonderful! Restaurant was very nice and fairly priced with a wide variety of offerings. The pool was beautiful with tools and shower. This hotel was the best hotel we have stayed at while touring three countries.
Stayed 1 night in Jan 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend!
Highly recommend, hotel arranged for everything, flawless pick up at airport, tours of Angkor complex with driver and tour guide. Breakfast Buffet was included. Clean, courteous and reasonable.
Stayed 3 nights in Jan 2024

8/10 Good

Abhishek, Durham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Brendon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great special thanks to Phanit who was great driver and look after us during our stay. Very good source of information and a great guide
Stayed 3 nights in Jan 2024

10/10 Excellent

Shishpal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Phil

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here. We are a family of four and the staff made us all feel so welcome. The building is stunning and clean, and the breakfast buffer has a wide variety and extremely fresh. We will be back.😊
Stayed 1 night in Jan 2024

10/10 Excellent

Hanna, Tierney Lane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Kerrilee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great connecting rooms with two seperate bathrooms. Excellent mineral salt pool and everything very clean. Woukd stay here again
Stayed 4 nights in Jan 2024

10/10 Excellent

Gerald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean with spacious rooms. The outside appearance is pleasant in Khmer architecture. The hard wood floor is very attractive and shiny, though can be a bit slippery. Rooms are beautifully appointed and a balcony makes it nicer to enjoy some fresh air or look out at the pool. Having a pool is great for relax after exploring the temples and the town. Tuk-tuks are available outside for exploring the towns or temples. Airport taxis can also be booked with the hotel as the airport is a long one hour driver away. It's nice to have a taxi pick you up at the airport and be given fresh water and cleaning towel. The hotel has breakfast every morning and the food is delicious! Same for meals outside of breakfast, though the food can take a while to be ready at times. The staff is super nice and they go out of their way to make your stay happy, comfortable, and have everything you need. It makes the stay very memorable and begs for future visits. The spa was also great. Given the discount that they had it was a treat after doing all the activities around town. Various activities and tours can be book with the hotel - great resources and a time saver.
Stayed 4 nights in Dec 2023

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff
Stayed 1 night in Jan 2024

6/10 Okay

MR. CHRISTOPHER

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023

10/10 Excellent

Pairote

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most caring hotel!
We (a family of 9) just returned from a 3-night stay at Saem Siem Reap Hotel, a boutique hotel away from the busy downtown area. The attention to details is first rate; the staff are very warm, kind and eager to help you with anything you need for a truly memorable stay. I was most impressed by Ms. Sochin who helped me locate a local dentist to tend to my mother acute tooth pain. She called the dental clinic, arranged a tuk-tuk and I was able to get my mother seen, treated and be back in the hotel within 1 hour before our dinner reservation. Truly impressive hotel and amazing staff.
Stayed 3 nights in Dec 2023

10/10 Excellent

Kevin

Stayed 4 nights in Dec 2023

10/10 Excellent

Terry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel. Staff were friendly and always helpful. I recommend this hotel to anyone traveling to Siem Reap.
Stayed 2 nights in Dec 2023