Minibar, in-room safe, desk, rollaway beds
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Reviews of Exclusive Hotel & More

4 out of 5
Exclusive Hotel & More
1A Ion Luca Caragiale Street, Sibiu

Reviews

9.0

Wonderful

Rating 10 - Excellent. 54 out of 99 reviews" "
Rating 8 - Good. 37 out of 99 reviews" "
Rating 6 - Okay. 5 out of 99 reviews" "
Rating 4 - Poor. 3 out of 99 reviews" "
Rating 2 - Terrible. 0 out of 99 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and town
Big comfortable room, good bed, front desk lady was very helpful, good breakfast is free in the very pleasant hotel restaurant. All in all great stay. Make sure to visit the amazing Astra park (15 from hotel by car) - fantastic collection of old houses, windmills, water mills and churches around a lake. Really unique place.
Stayed 1 night in Jan 2024

10/10 Excellent

Gica

Stayed 1 night in Nov 2023

10/10 Excellent

FELIPE

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice experience
Stayed 1 night in May 2023

8/10 Good

Lu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little out of historical center, so parking would be easier. It's about 10 minutes uphill walk to all attractions. 4-star is a stretch, otherwise it's a nice hotel
Stayed 1 night in Nov 2022

10/10 Excellent

Teodor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
These hotel it’s a new building very clean and stuff it’s extremely friendly everybody today to make you happy and comfortable stay I will come back as soon as I can
Stayed 1 night in Jun 2022

8/10 Good

Brenda

Traveled with partner
Liked: Cleanliness, staff & service
to take a shower the bathroom got wet because the shower floor was not inclined towards the drain
Stayed 1 night in Sep 2021

8/10 Good

Alin

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Feedback
Personal was bored and The behavior was not ok
Stayed 5 nights in Oct 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Jun 2020

6/10 Okay

Mohammed

Traveled with group
Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern design of the rooms. Kind of far from downtown other than that excellent hotel stay. Would recommend
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
New facilities nearby center excellent breakfast nice staff I recommend this hotel
Stayed 1 night in Apr 2019

8/10 Good

Iosip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

8/10 Good

Les, IL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing breakfast buffet in a gorgeous dining room. Spacious rooms with nice features. Big Friday night party underway when we arrived. They shut things down around 11pm. If you’re not young at heart, probably not the best fit. Our room was hellaciously hot for the winter. This is common in Romania, but room temp is centrally controlled by the receptionist. And we couldn’t get the room to cool even after they reduced our room temp for us. Off street parking that’s only a five minute walk to Sibiu Old town. Excellent tourist location. I recommend this hotel. Breakfast had everything and really made our stay a good value.
Stayed 2 nights in Dec 2018

8/10 Good

Gaurav, Dubai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Services are excellent. Staff is very helpful and goes extra mile to make you feel comfortable. Neat, clean and tidy.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
מיטה מארץ החלומות
מלון נהדר קרוב לעיר העתיקה של סיביו ויש חניה חופשית לידו . חדר יפה וגדול מיטה גדולה ונוחה . ארוחת בוקר טעימה
Stayed 1 night in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
stylish rooms within walking distance from centre
This hotel has the highest standard of rooms that I have stayed in Romania and some of the best /largest in Europe: it is very modern and stylish, immaculate and within easy walking distance from the centre and also well located for the airport. It has a a good choice of buffet breakfast and is near a children playground. Initially I was put off by its unusual name and colourful, slightly kitsch facade appearance on the internet, but please don't be and select this lovely little hotel - you will have a great stay!
Stayed 2 nights in Jul 2018

10/10 Excellent

Ephrat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good. Helpful staff. Excellent dinner.
Stayed 1 night in May 2018
Response from Dora Radulet, Front Office Manager on 2018/7/2
Dear Guest, Thank you for taking the time to post a review on Expedia.com regarding your stay with us at the Exclusive Hotel & More. Your feedback is very important, and mention that was shared with the rest of the team. I do hope that we will have the opportunity of welcoming you back to the Hotel Exclusive Sibiu again in the future. Best Regards

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy parking, great option.
Clean, well appointed hotel. Very happy to have chosen it.

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Great location, walking distance from the old Sibiu center. New cozy hotel, great rooms, nice modern design, good breakfast.

10/10 Excellent

paula, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay at the hotel as it is a 4star hotel with a 5 star feel .Lovely staff that work there and very accommodating ,easy to get to the town centre.
Stayed 2 nights in Dec 2017

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
not in old town
Comfortable and well furnished room. Parking available. Quite disconnected from old town, but reachable by taxi or 15 minutes walk. Modest breakfast provided
Stayed 2 nights in Oct 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect getaway
It sas a very nice experiențe, the hotel is quite new, for about 3 years, and this is reflected in everything: furniture, carpets , towels, everything looks new, clean, of good quality. The hotel is situated a few minutes from the city centre, it takes you about 10 minutes walking, or you can take the cab, it will cost you about 10 lei, means 2,2 €. The staff is very polite, kindly, friendly. I will also recommand its restaurant, the food is good, affordable, with a lot of choices, romanian as well as italian. As I said before, this hotel was a more than a pleasant surprise , we'll definitely stay there in the future.
Stayed 2 nights in Nov 2017

10/10 Excellent

Steve, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel in Sibiu
Hotel rooms were very well appointed, and very clean. Hotel was well located for visiting the old town, with parking on-site. Staff were very helpful.
Stayed 1 night in Aug 2017

10/10 Excellent

Alan , Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just Fine
Parking was excellent with a few spots out the front but a large area for cars around the back. Meals were good and staff helpful. Handy to the old city.
Stayed 3 nights in Aug 2017

10/10 Excellent

joy, sg

Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable bed
Super comfortable bed that both my panther & me strongly agreed.
Stayed 1 night in Jun 2017

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel if you are travelling with a car
Clean rooms, standart breakfast, friendly staff and always willing to help. Parking is outside, but private and safe. Easy to get to the hotel fromthe motorway, and then very easy to walk to the old town. You can reach Old Town within 5 min walk. So I would definitely recomend this place.

10/10 Excellent

Katarina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
modern hotel
The hotel is new and modern. It is located only few minutes walk from old town. The staff is very friendly, breakast is good. I would definetly stay again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Everything about this hotel was nice. Located close to city center, spotless, the room size was good and the hotel staff was very nice and helpful with directions.

10/10 Excellent

Onno

Liked: Cleanliness, property conditions & facilities, room comfort
Name worthy
Kind helpful staff - can't criticise... right hotel at from me the right place ... they could advise that there is a large parking at the back [and explain how to get there ... returning guests will know... I didn't

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Staff very friendly. Restaurant very quiet but the food was very good

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best option in town
A nice, well kept hotel with great service.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Nice and close to downtown Sibiu!
The hotel staff were absolutely wonderful and spoke English! The housekeeping staff were great! The only issues I have is with some of the items in the room that did not work. The door handle to the bathroom door came off and I had to work to get it back in. The towel heater did not work and the shower, though just absolutely wonderful (love the rain shower head), the floors became very wet quickly! There was no ventilation in the bathroom as well. Also, occasionally change the batteries in the remote control and put a clock radio in the room. The only issue we've had with other guests were that they were noisy (expected) and one group thought my room was theirs and tried opening it. That was it. Overall, wonderful stay and great staff!!!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Mircea

Liked: Staff & service, property conditions & facilities, room comfort
Very good 4-star hotel located within 10 minutes' walk from old town. The room was big enough, with comfortable beds and very good air conditioning. Bathroom was a bit on the small side, but nice and with good water pressure. Breakfast was ok, as well as the parking place directly under our window. Cleanliness of the room was maybe the only negative aspect: our carpet had a slightly unpleasant smell. Overall, we were happy with our stay and would recommend this hotel.
Response from Anamaria Cracana on 2016/7/23
Dear Mircea, Thank you for taking the time to offer us your feedback regarding your stay at Exclusive Hotel & More. We are very happy that you enjoyed our services and our hotel and we are really sorry for the carpet inconvenient. We will check the room and rest assured that appropriate measures will be taken. I hope to have the pleasure of welcoming you back again soon. With kind regards from Sibiu, Anamaria Cracana Exclusive Hotel & More Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with a nice garden and amazing food. Had a great overall experience and I would recommend this hotel to anyone.
Response from Anamaria Cracana on 2016/7/23
Dear Guest, We appreciate your review and we would like to thank you for being our guest. Thank you a lot for your recommendation and we hope to see you again very soon in our lovley hotel. Kind regards, Anamaria Cracana Exclusive Hotel & More Manager

10/10 Excellent

Inna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Alex, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel with modern room
Very nice stay! The room was stylish, modern and very comfortable. There's a 24 hours mini market just across the road and old town is within short walking distance. It's a little far from the main train station though.
Response from Anamaria Cracana on 2016/7/23
Dear Alex, Thank you for being our guest and also for taking the time to review your experience at our hotel. It gives me great satisfaction that we were able to meet your expectations regarding the room. Anytime you want to visit Sibiu again we wil be more than delighted to be your host. Best regards, Anamaria Cracana Exclusive Hotel & More Manager

6/10 Okay

Val, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel near old city centre
This is a decent hotel near the old city centre. It's about a 10 minute walk. The breakfast included was pretty good. The room was clean and the hotel is new. The bed was not very comfortable as the mattress was too soft.

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Alexandru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Erik, Washington, DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient to airport, and walkable to Center
Cosy and quiet room with a very comfortable bed. Staff were helpful with recommendations and accommodating my requests. Complimentary breakfast was fine, no complaints. Hotel is very new, and clean.

8/10 Good

Mike, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly
Nice stay overall, pretty new, small hotel, about 15 min walk to hystoric old town. Clean and quiet, friendly staff, good breakfast. Good value for money.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to all must sees in Sibiu
Very nice experience.

8/10 Good

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel ist sehr modern schöne helle große Zimmer sehr viele Fernsehprogramme die Mitarbeiter sind sehr freundlich und hilfsbereit sprechen mehrere Sprachen negativ wäre das Parkplatz Angebot wenig Parkplätze und ziemlich schwierig das ein und ausparken habe zur Ankunftszeit auch keine freien Parkplatz musste warten bis jemand weg gefahren ist ansonsten kann ich dieses Hotel nur weiter empfehlen Stadt nah alles gut zu Fuß erreichbar und der Flughafen ist in weniger als 10 Minuten mit dem Auto sehr leicht erreichbar
Stayed 1 night in Apr 2024

10/10 Excellent

Laurent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel bien situé pour visiter la ville. Très belle chambre et très bon petit déjeuner. Restaurant d'excellente qualité également. Que du positif !

8/10 Good

Detlef

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zimmer, Restaurant und Frühstück waren sehr gut, auch den vorhandenen Pool haben wir ausgiebig genutzt. Einzig die Lage direkt an der Ausfallstraße war ein Manko, das bei längeren Aufenthalten sicher nervig ist.
Stayed 1 night in Sep 2023

6/10 Okay

Sergio

Liked: Property conditions & facilities, room comfort
Alina cambi lavoro grazie
Reception efficientissima grazie a Stefania e Anna che hanno rimediato ai disastri di Alina che prima ha tentato di farci pagare la notte aggiuntiva di più, poi ha dimenticato di rinnovare la tessera della stanza per la notte aggiuntiva e ci ha lasciato fuori stanza Poi ha dimenticato di dire alla collega Stefania( che tanto si era prodigata per noi, )di bloccare la macchina presa in affitto, e la abbiamo persa solo grazie ad Anna la abbiamo riavuta
Stayed 1 night in Aug 2023