Find hotels in Shinmachi, Narita

"Hotel does not offer security for the guest , there is no customer service or good communication . The hotel has 1 restaurant buffet style and close view of Narita Airport. It is very quiet, it has a small laundry room and a shuttle bus to the Airport . The rooms are a good size with basic amenities. The quality of pillow and mattress are basic ,extra firm."

"The hotel has poor customer service and bad communication with the guest. They are not aware of who comes in as there is no security. There is 2 restaurant but 1 is closed for unknown reasons. They are not focus on the charges or the identity of the guest to match documents. There is loitering in the first floor bar. "

"Clean room"

"very nice hotel and friendly staff"

"Room was very big for the price, however the bed was pretty rock hard and pillows were like concrete. The washroom was dated like the property. It was nice being in the main building but with all the curves it’s easy to get lost. The Lawson down stairs in the lobby was super convenient. The downsides are you can ship your luggage to the hotel and they’ll hold it til you arrive. But if you have a future reservation they will refuse to hold your luggage regardless of your reservation. It’s a very weird policy at this specific location. Never had this issue at the many other toyoko I’ve visited across the country. For the price point, you’re better off going to stay at hotel nikko or tobu as it’s a lot more comfortable than concrete."

"Excellent hotel. Staff are the best!!!"

"Peaceful and neat and right next to the station which is very useful. I will keep it in mind for my next visit to Japan"

"Good hotel for staying a night before your flight. They provide free shuttle that runs from hotel to terminals 1-3 every 20 mins. They also have free breakfast so this is a plus. "

"Clean and convenient"