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Reviews of Shima Kanko Hotel The Classic

4.5 out of 5
Shima Kanko Hotel The Classic
731 Shinmei, Ago-cho, Shima, Mie-ken

Reviews

9.4

Exceptional

Rating 10 - Excellent. 179 out of 256 reviews" "
Rating 8 - Good. 60 out of 256 reviews" "
Rating 6 - Okay. 13 out of 256 reviews" "
Rating 4 - Poor. 1 out of 256 reviews" "
Rating 2 - Terrible. 3 out of 256 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kenji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding
Ideal peaceful getaway with gorgeous view of the bay and mountains. Courteous and most helpful staff. Always try to spend a few days here whenever we visit Japan.
Stayed 1 night in Nov 2023

10/10 Excellent

Ayako

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best view and relaxing atmosphere. Nice restaurant.
Stayed 3 nights in Nov 2023

10/10 Excellent

Takahiro, Cupertino

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services. Nice view from the room. Guest salon on the 2nd floor is a must to visit. Top-notch quality of restaurant. Frequent shuttle services from the nearest train station. One of the best hotels in Japan.
Stayed 2 nights in Oct 2023

10/10 Excellent

Saori

Stayed 1 night in May 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
The room was old and small, but the service of staff was amazing enough to compensate all the shortcomings of the facility. I strongly recommend this place for any purpose of trip
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good service room clean and comfortable resonable price
Stayed 1 night in Apr 2019

10/10 Excellent

YEN-CHANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for location, ocean view and hotel staff quality. Hotel staff are really helpful and kind to treat us like only guests. This hotel offers guests an access to lounge for The Classic and The Bay Suites, which is a really luxurious lounge where you can try a variety kinds of snack and drink with watching great views from the upper deck. We'd really like to come back this hotel if we have a chance to do so. Thank you for your welcoming hospitality and great service. This stay is one of the most memorable stays for us.
Stayed 1 night in Sep 2018

6/10 Okay

Mattan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Below average customer service.
Great Hotel, average customer service. Strict rules.
Stayed 1 night in Sep 2018

8/10 Good

Kat

Relaxing time away from the big cities.
Staff is super thorough and has a lot of recommendations. The free guest lounge for drinks/snacks is great for relaxing and it's nice to be able to utilize the lounge in the sister hotel up the hill as well. Comfortable/clean rooms.
Stayed 1 night in Sep 2018

10/10 Excellent

TS, Cupertino, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thoroughly clean. No issues ever. Excellent hotel.
Stayed 1 night in Sep 2018

10/10 Excellent

Aileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best!
We had a most enjoyable stay at this wonderful hotel. Everything was lovely, from the room to the service and views!
Stayed 3 nights in Jul 2018

6/10 Okay

CHUNWAIDEREK

Liked: Cleanliness
Average hotel
Hotel room is very standard Japanese style, with small bathroom and old furnitures. Outstanding breakfast served, with choices of western style buffet or Japanese style set menu. It must be a busy time for the hotel so we were unable to make any dinner reservations inside all hotel restaurants during our stay, we ended up having no choice but to have bar snacks inside the bar lounge. (Room service menu was horrible)
Stayed 1 night in Feb 2018

10/10 Excellent

Zengjun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super good
Very nice
Stayed 3 nights in Sep 2017

10/10 Excellent

Bryant, SG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
first class
Everything was top notched except that food places are very expensive. No nearby alternatives unless you drive.

10/10 Excellent

Vishu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Summit Hotel Exceptional
Amazing hotel with excellent staff.

10/10 Excellent

Kenji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional
Outstanding cleanliness and service. Our choice hotel whenever we visit Ise.

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
The check-in staff cannot speak English and could find my booking. The hotel is not as good as it was described in terms of room condition. There is not much to see and restaurant in local area, but I think it's good if you plan to just stay in the hotel for a good rest.

8/10 Good

Lucinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicely decorated with free access to guest lounge
Love the listening room and the music quality in public area. Good provision of food and drink at lounge.

8/10 Good

takahiko, T.J.,Mexico.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay At Shima Kanko Hotel Classic.
Aound hotel,not exist atraction other than bay view,and need to take train for sightseeing points with some cost. However the hotel give us a nice sleep and confort. I hope this hotel can give a restaurant service little more economy.(20,000 Yen per person or 8,000 Yen per person are too much for us.) I wanted to go fishing near by but there are no service for this point.

8/10 Good

House of Travel, Kobe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good accommodations
This hotel is located in Shima, Ise Prefecture. It is situated at Ago Bay which is really beautiful. It's also where you can see a lot of Akoya pearl farms. Breakfast at the hotel cost 2,600 yen including tax but was very tasty.

10/10 Excellent

Anonymous

Liked: Cleanliness, staff & service
We enjoyed our stay at Shima Kanko
We enjoyed our stay at Shima Kanko Hotel Classic Mie! Our stay was very relaxing and we appreciate the service provided by the staff. The room was very spacious! The Hotel is situated on a hill and the view is really beautiful. However, we find the food in the restaurant a bit pricey but very good. Overall, our trip to Mie and our stay to Shima Kanko Hotel Classic was very enjoyable and memorable.

10/10 Excellent

Kitaru

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Yuka

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
さすが老舗のホテルです。ゆったりとした空間、上品で美しい調度品、よい香り、そこに在ること自体を楽しめます。飾られている絵を一枚一枚観ていき、心浮き立つ時間となりました。 ラウンジの本、写真集も惹かれるものがたくさんあります。また、フリードリンクも充実しています。
Stayed 2 nights in Mar 2024

8/10 Good

Mogi

Liked: Cleanliness, staff & service, property conditions & facilities
部屋は改修あとかかなり綺麗で、宿泊者が使えるラウンジが良かった。朝食付きにしたが、朝食は流石に美味しい。ボートで英虞湾を周遊したが、素晴らしかった。
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

2/10 Terrible

HIROAKI

Stayed 1 night in Dec 2023

10/10 Excellent

noriko

Liked: Cleanliness, staff & service, property conditions & facilities
素晴らしいホテルです。ザ クラッシックに泊りました。伊勢湾が窓いっぱいに広がり癒やされました。ザ ベイスイートとザ クラッシックの建物は離れているため、ホテルマンが車で送り迎えをしてくれます。両方のラウンジは7時〜22時までアルコール、飲み物と軽食が置いてあり、小さなお子様も利用できます。おすすめです。
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
すばらしい
建物の外観は若干経年を感じるは館内は手入れされており問題ない
Stayed 1 night in Dec 2023

8/10 Good

kazunari

Stayed 1 night in Nov 2023

10/10 Excellent

Chiho

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
絵画もお庭も素敵なホテルでした
サミットの席の再現や歴史を感じさせる貴重な資料、廊下に飾られた絵画など、大変美しく維持されていました. お料理もラウンジでのサービスも大満足です。
Stayed 2 nights in Sep 2023

2/10 Terrible

REIKO

Stayed 1 night in Aug 2023

10/10 Excellent

MASASHI

Stayed 1 night in Aug 2023

10/10 Excellent

shoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023

10/10 Excellent

SHUHEI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
間違いなく日本のトップホテルの一つです。 2016年の伊勢志摩サミットにおいて世界の首脳を迎えたホスピタリティはコロナ禍を経ても失われることなく、家族一同最高の思い出を提供して頂きました。 事前のレストラン予約時の最高の対応、当日のテーブルサービス、ベビーベッドを手配してくれたハウスキーピングの方々、いずれも客とのタッチポイントにおいて非常に好印象を与える応対に感嘆。チェックインを担当頂いたフロントスタッフの方も多くの先輩方から学び今後飛躍すると期待しています。 今回は上の娘の7歳の七五三で両家の両親を連れて訪れ(3歳の時も訪れた)、伊勢神宮への参拝後に滞在させて頂いたが、全員が非日常を堪能した大満足の宿泊でした。 下の娘(0歳)の七五三でもまた必ず伺います。

10/10 Excellent

KEIKO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの対応が丁寧でよかった。 また、宿泊したい。
Stayed 1 night in Sep 2022

10/10 Excellent

HISAMI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

10/10 Excellent

kato

Stayed 1 night in Aug 2022

10/10 Excellent

Kaori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Takao

Liked: Cleanliness, staff & service
お客に接する姿勢が丁寧で迅速😊に動いてくれるのが良かったです
Stayed 1 night in Jun 2022

8/10 Good

masakatsu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
名画に出会えて
クラシックには、一泊させて頂きました。 ランチを頂いた際に、藤田 嗣治画伯の 野あそびを拝見しました。絵のお好きな方に 教えてもらい伺いしたが、素晴らしい時を過ごせました。
Stayed 1 night in May 2022

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
残念なルームサービス、高額なレストラン
スタッフは親切で一生懸命で、好感が持てました。部屋は広々として、アメニティも充実しています。 ただ、ひとつ残念だったのは、高額すぎるレストランのディナーの代わりにルームサービスを頼みましたが、都心の一流ホテル並みに高く、その割に内容がお粗末で、もう一度、ホテルとして、食事全般について考えてほしいと強く思いました。感じがいいスタッフの方達の努力が台無しです。 これは、
Stayed 1 night in May 2022

8/10 Good

KAYOKO

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
とっても清潔でお掃除が細かいところまで行き届いていた。
Stayed 1 night in May 2022

10/10 Excellent

Sengoku

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
従業員の方々が皆さん親切で非常に良かったです。
Stayed 1 night in Apr 2022

10/10 Excellent

Satoshi

Liked: Cleanliness, staff & service
ラウンジがあり、とてもくつろげたビール夜話いんも無料で
Stayed 3 nights in Mar 2022
Response from フロント on 2022/4/10
この度は志摩観光ホテルにご来館いただき、誠にありがとうございます。 ご滞在中は特にラウンジをお楽しみいただけましたご様子で、嬉しいかぎりでございます。ぜひまたお越しいただき、ゆったりと流れる志摩時間をお楽しみくださいますと幸いでございます。 またのご来館を心よりお待ち申し上げております。 ご利用ならびにご投稿いただき、誠にありがとうございました。

10/10 Excellent

Chie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
古いホテルですが、素敵にリニューアルされておりとても快適に過ごすことが出来ました。 景色の良いラウンジと素敵なレストランで、楽しい想い出が作れました。 有難うございました。
Stayed 1 night in Mar 2022
Response from フロント on 2022/3/23
この度は志摩観光ホテルにご宿泊を賜り、誠にありがとうございます。 「楽しい想い出が作れました」とのお言葉がとても嬉しく重ねて感謝申し上げます。 今後ともホテル全体でこのようなお言葉を頂戴できますよう、おもてなしの向上に努めて参りますのでまた是非お越しくださいますと幸いでございます。 またのご来館を心よりお待ち申し上げております。 ご利用ならびにご投稿いただき、誠にありがとうございました。

10/10 Excellent

SACHIKO

Stayed 1 night in Feb 2022

10/10 Excellent

ヨシナオ

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
大浴場があると良かったです。
Stayed 1 night in Feb 2022
Response from フロント on 2022/4/10
この度は志摩観光ホテルにご宿泊を賜り、誠にありがとうございます。 大浴場に関しまして志摩観光ホテルでは、近隣の「賢島 宝生苑」の温泉施設のチケットを優待価格にて販売し、お車にて送迎いたしております。 美しい海をご覧いただける天然温泉でございますので、次回お越しの際はそちらもお楽しみいただけますと幸いでございます。 またのご来館を心よりお待ち申し上げております。 ご利用ならびにご投稿いただき、誠にありがとうございました。

10/10 Excellent

Kazumi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
どのスタッフの方もとても気持ち良く対応して下さり快適な滞在でした。 お料理も美味しく品格の有る素敵なホテルです。
Stayed 1 night in Feb 2022
Response from フロント on 2022/3/23
この度は志摩観光ホテルにご宿泊を賜り、誠にありがとうございます。スタッフへの温かいお言葉に心より感謝申し上げます。 志摩観光ホテルのレストランでは、伊勢志摩の旬の食材を料理人が心をこめて調理しておりますので、またぜひお食事を楽しみにお越しくださいませ。 またのご来館を心よりお待ち申し上げております。 ご利用ならびにご投稿いただき、誠にありがとうございました。