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Hisoar Hotel Shenzhen

4.0 star property
Boardwalk/promenade hotel with a full-service spa and a fitness center

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Photo gallery for Hisoar Hotel Shenzhen

Children's play area - outdoor
Exterior
Premium Twin Room | Premium bedding, down comforters, pillowtop beds, minibar
Double Room, 1 Queen Bed | Premium bedding, down comforters, pillowtop beds, minibar
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Pool
  • Parking included
  • Gym
  • Room service
  • Breakfast available

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite, 2 Twin Beds

Suite, 2 Twin Beds | Premium bedding, down comforters, pillowtop beds, minibar

Suite, 2 Twin Beds

Highlights

Air conditioning
TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Pillowtop bed
Down duvet
Premium bedding
  • 20.54 Ping (68 square meters)
  • Bay view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Double Room

Premium Double Room | Premium bedding, down comforters, pillowtop beds, minibar

Premium Double Room

Highlights

Air conditioning
Refrigerator
TV
Pillow menu
Down duvet
Blackout drapes/curtains
Pillowtop bed
Premium bedding
  • 16.02 Ping (53 square meters)
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed

Premium Suite, 1 King Bed | Premium bedding, down comforters, pillowtop beds, minibar

Premium Suite, 1 King Bed

Highlights

Air conditioning
Refrigerator
TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Pillowtop bed
Down duvet
  • 20.54 Ping (68 square meters)
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Twin Room

Premium Twin Room | Premium bedding, down comforters, pillowtop beds, minibar

Premium Twin Room

Highlights

Air conditioning
Refrigerator
TV
Pillow menu
Down duvet
Blackout drapes/curtains
Pillowtop bed
Premium bedding
  • 16.02 Ping (53 square meters)
  • Bay view
  • Sleeps 2
  • 1 Double Bed and 1 Queen Bed

View all photos for Double Room, 1 Queen Bed

Double Room, 1 Queen Bed | Premium bedding, down comforters, pillowtop beds, minibar

Double Room, 1 Queen Bed

Highlights

Air conditioning
TV
Pillow menu
Premium bedding
Down duvet
Pillowtop bed
Blackout drapes/curtains
Sofa bed - twin
  • 16.02 Ping (53 square meters)
  • Bay view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Family Room, 2 Bedrooms, Ocean View

Deluxe Family Room, 2 Bedrooms, Ocean View | Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Family Room, 2 Bedrooms, Ocean View

Highlights

Air conditioning
TV
Pillow menu
2 bedrooms
Blackout drapes/curtains
Pillowtop bed
Down duvet
Premium bedding
  • 36.59 Ping (121 square meters)
  • Ocean view
  • Sleeps 5
  • 2 King Beds

View all photos for Suite, 1 Queen Bed

Suite, 1 Queen Bed | Premium bedding, down comforters, pillowtop beds, minibar

Suite, 1 Queen Bed

Highlights

Air conditioning
TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Pillowtop bed
Down duvet
Premium bedding
  • 20.54 Ping (68 square meters)
  • Bay view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, 2 Twin Beds

Twin Room, 2 Twin Beds | Premium bedding, down comforters, pillowtop beds, minibar

Twin Room, 2 Twin Beds

Highlights

Air conditioning
TV
Pillow menu
Down duvet
Blackout drapes/curtains
Pillowtop bed
Premium bedding
Private bathroom
  • 16.02 Ping (53 square meters)
  • Bay view
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
No. 2277 Keyuan South Road, Shenzhen, Guangdong, 518040

What's nearby

  • Shenzhen Bay Port - 12 min walk - 1.1 km
  • Coastal City - 2 min drive - 2.1 km
  • MixC Shopping Mall - 3 min drive - 3.2 km
  • Window of the World - 7 min drive - 7.3 km
  • Shekou Ferry Terminal - 11 min drive - 6.2 km

Getting around

  • Xili Railway Station - 9 min drive
  • Shenzhen Bay Checkpoint Station - 12 min walk
  • Shenzhen Intl. Airport (SZX) - 39 min drive

Restaurants

  • ‪顶真牛肉潮式火锅 - ‬4 min drive
  • ‪埃克斯 - ‬4 min drive
  • ‪海湾渔港 - ‬4 min drive
  • ‪大歌星ktv - ‬4 min drive
  • ‪维也纳美食宫 - ‬4 min drive

About this property

Hisoar Hotel Shenzhen

Upscale hotel near Window of the World
Dry cleaning/laundry services, a gym, and a business center are just a few of the amenities provided at Hisoar Hotel Shenzhen. Indulge in a Thai massage, a body treatment, and a body scrub at the onsite spa. The on-site restaurant offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a steam room.
Other perks include:
  • An indoor pool and an outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), luggage storage, and tour/ticket assistance
  • A front-desk safe, a banquet hall, and free newspapers
Room features
All 222 rooms offer comforts such as premium bedding and pillow menus, as well as thoughtful touches like laptop-compatible safes and air conditioning.
Extra conveniences in all rooms include:
  • Pillowtop mattresses, down comforters, and rollaway/extra beds (surcharge)
  • Bathrooms with showers and free toiletries
  • TVs with satellite channels
  • Electric kettles, daily housekeeping, and desks

Languages

Chinese (Mandarin), English

Similar properties

Interior entrance

Ascott Raffles City Shenzhen

  • Pool
  • Kitchen
  • Free WiFi
  • Restaurant
8.6 out of 10, Excellent, 60 reviews
The price is NT$3,107
NT$3,294 total
includes taxes & fees
Jul 18 - Jul 19
Ascott Raffles City Shenzhen

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CNY 88 for adults and CNY 58 for children
  • A restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Steam room

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Outdoors

  • On the bay
  • On the boardwalk/promenade

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 32 floors
  • Banquet hall
  • Built in 2016

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 26 to February 3:
  • Swimming pool
The following facilities are closed on Lunar New Year:
  • Fitness facilities
  • Full-service spa
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 200.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 500.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 88 for adults and CNY 58 for children
  • Rollaway bed fee: CNY 200.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system, and window guards

We should mention

No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hisoar Hotel
Hisoar Shenzhen
Hisoar Hotel Shenzhen Hotel
Hisoar Hotel Shenzhen Shenzhen
Hisoar Hotel Shenzhen Hotel Shenzhen

Frequently asked questions

Does Hisoar Hotel Shenzhen have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool. The pool is closed seasonally each year from January 26 to February 3. The pool is closed on Lunar New Year.

Is Hisoar Hotel Shenzhen pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hisoar Hotel Shenzhen?

Self parking is free at this property.

What time is check-in at Hisoar Hotel Shenzhen?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hisoar Hotel Shenzhen?

Check-out is at noon.

Where is Hisoar Hotel Shenzhen located?

Located in Nanshan, this spa hotel is within 2 mi (3 km) of Shenzhen Bay Port, Shenzhenwan Park, and Shenzhen Bay Park. Coastal City and Shenzhen Bay are also within 2 mi (3 km). Shenzhen Bay Checkpoint Station is 12 minutes by foot and Haiyue Station is 20 minutes.

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Hisoar Hotel Shenzhen Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 36 out of 129 reviews
Rating 8 - Good. 60 out of 129 reviews
Rating 6 - Okay. 21 out of 129 reviews
Rating 4 - Poor. 7 out of 129 reviews
Rating 2 - Terrible. 5 out of 129 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tony

Liked: Cleanliness, staff & service
Excellent location
Stayed 8 nights in Mar 2023

6/10 Okay

Teddy

Liked: Cleanliness
The mattress is too too ... soft that cause back pain just sleeping for one night!
Stayed 1 night in Apr 2025

8/10 Good

Masahiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good!
Stayed 1 night in Nov 2023

8/10 Good

PO FAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Kwai Kam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Byungho

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024

8/10 Good

KIM FUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

BaekSan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

룸 상태 만족, 호텔 위치 아쉬움

호텔 위치가 조금 애매한 곳에 있고 주변에 음식점이나 둘러볼 곳이 없다는 점이 조금 아쉽지만 룸 상태는 정말 좋았습니다.
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテルそのものに不満はありませんが、サイトに表示される地図情報が全く異なっているため、さんざん迷う羽目になりました。そこは改善いただきたい。
Stayed 1 night in Nov 2019

8/10 Good

JENHWA

Liked: Cleanliness, property conditions & facilities
入門就有濃濃的殺蟲劑的味道
Stayed 2 nights in Oct 2019

8/10 Good

Goro, Tokyo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is close to Shenzhen Bay Port, one of the immigration border to/from Hong Kong.
Stayed 1 night in Sep 2019

10/10 Excellent

Lo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
從口岸步行只需10分鐘，樓下有便利店可收現金
Stayed 3 nights in Sep 2019

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities
Stayed 21 nights in Aug 2019

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常好
Stayed 4 nights in Aug 2019

8/10 Good

YIN MAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

房間大,舒適

房間很大,床也很舒服,房間清潔,地點很近關口,但附近食店很少,整體來說滿意,而且價錢合理
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Stayed 4 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
넓은 객실과 주변이 조용한건 좋은편이나 수영장, 헬스장이 너무 빨리 닫는다.
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2019

2/10 Terrible

Fung Ha

Disliked: Staff & service, property conditions & facilities

地圖定位嚴重錯誤

請注意：此飯店在地圖定位錯誤，原以為定位在深圳湾萬象城附近才會預訂房間，當時問了很多途人也不曉得，結果找商場的客服幫忙，怎知也說在附近。一路行一路找人問也不成功，終於在炎熱三十五度步行了半個多小時才到，這完全是Hotel.com及Google地圖的錯誤资訊引致。 酒店是在住宅區，附近非常荒蕪，就在深圳湾關口前方，根本不值這個價位，以後絶對也不會去。
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

6/10 Okay

Tang Chun Ho

Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness
Stayed 3 nights in Apr 2019

10/10 Excellent

ERIKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

とても快適な新しいホテル

部屋も広く快適。深圳から香港に行く通関口までも近い。チェックインの際に、香港が見える上の階を希望したら、希望通りの部屋にしてくれた。親切なスタッフで、タクシーを呼んでくれたポーターさんはタクシーに乗る際にドアの開け閉めなどとても丁寧な対応。
Stayed 1 night in Mar 2019

8/10 Good

CHIHAO

Liked: Staff & service, property conditions & facilities, room comfort

清潔上小問題

發現木地板縫隙好多灰塵棉絮！
Stayed 2 nights in Mar 2019