3 restaurants, breakfast, lunch, dinner served; Modern European cuisine
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Reviews of Shenzhen Lido Hotel

3 out of 5
Shenzhen Lido Hotel
No. 2007 Dong Men Nan South Road, Luohu District, Shenzhen, Guangdong

Reviews

8.4

Very Good

Rating 10 - Excellent. 114 out of 302 reviews" "
Rating 8 - Good. 145 out of 302 reviews" "
Rating 6 - Okay. 32 out of 302 reviews" "
Rating 4 - Poor. 5 out of 302 reviews" "
Rating 2 - Terrible. 6 out of 302 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Wanda

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Eric

Stayed 3 nights in Apr 2024

8/10 Good

cuong

Traveled with partner
Liked: Cleanliness, property conditions & facilities
overall are satisfaction.
Stayed 5 nights in Apr 2024

10/10 Excellent

May Suet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is located at the strategic location which is convenient to any tourist spots, the staffs are nice and friendly….the room is clean and decent, comfortable to stay
Stayed 2 nights in Apr 2024

8/10 Good

Cheow Hong

Liked: Cleanliness, staff & service, property conditions & facilities
So far so good
Stayed 2 nights in Mar 2024

8/10 Good

Daniel

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property to stat is good for money. But receptionist lady was not helpful when we ask to get a small desk in our room 804 without consulting with other departments or colleagues. Just said no.
Stayed 2 nights in Mar 2024

2/10 Terrible

Daniel

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
At the hotel, I request a desk or small table in my room 804 for few hours as I have friends come to my room visit. But the lady receptionist in the front desk answer me straight away the hotel do not have any desk for the room guest. But I do not think such a big hotel can not borrow a small table?
Stayed 1 night in Mar 2024
Response from Benny on 2024/3/5
Hello，there are no extra tables in the hotel facilities。thank you for your valuable feedback。

8/10 Good

Wing Lim

Stayed 1 night in Jan 2024

8/10 Good

Phui kheong

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Newly renovated. Conveniently located .
Stayed 5 nights in Dec 2023

10/10 Excellent

Weihong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Chinese hotel
This is an old Chinese hotel renovated. The breakfast is wonderfully Chinese oriented, so be warned. The Elite renovated rooms are non smoking and the hotel is opposite XiangXiCun on Line9.
Stayed 2 nights in Dec 2023

10/10 Excellent

Emily Yuenchi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Price, good value. Very new and clean rooms. Central to everything.
Stayed 1 night in Dec 2023

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
感覺不錯，服務也好
Stayed 2 nights in Nov 2023

10/10 Excellent

James

Stayed 3 nights in Nov 2023

6/10 Okay

Victor

Liked: Staff & service
Room was small. Very basic furniture. Bathroom/ toilet had glass walls. Smells
Stayed 2 nights in Nov 2023
Response from 销售部 on 2023/11/15
Dear guest, hello! Thank you for staying at the Lido Hotel in Shenzhen. We apologize for not providing you with a perfect check-in experience, which is our greatest regret. If you have any questions during your stay, you can contact us at any time. The hotel room service center and front desk colleagues are dedicated to serving you 24 hours a day. Once again, we deeply apologize for the situation you encountered during your stay in the hotel! Looking forward to seeing you again next time and wishing you all the best and all the best!

10/10 Excellent

Tsogbayar

Stayed 1 night in Oct 2023

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice hotel, it gives me back the old memories when I stayed there about 20-30 years ago. It is still very nice, of course it adds more upgrades features. I like it and will be back soon.
Stayed 3 nights in Oct 2023
Response from 销售部 on 2023/11/15
Dear guest, thank you for staying at the hotel and sharing. We are glad that every aspect of the hotel has been recognized by you. Through your meticulous description, we can feel the happiness this journey has brought to you. This is what our service providers have always pursued, and it will become the driving force for us to continue working hard and making progress. We look forward to serving you next time!

6/10 Okay

Yushi

Stayed 2 nights in Sep 2023
Response from 销售部 on 2023/11/15
尊敬的贵宾，您好！世界这么大，让我在此遇见你，世界又那么小，遇见你的第一次就喜欢上你。 就是这种微妙的感觉却让我从此记住了你。看到您用心的为我们的点赞，我们心中充满了温暖。此时此刻的内心是激动地，千言万语汇成一句话，只期待再次见到您!!!

8/10 Good

WEE HAN

Liked: Cleanliness
Value for money
Stayed 3 nights in Aug 2023

8/10 Good

Charles

Stayed 1 night in Jul 2023

10/10 Excellent

Ching Fai

Stayed 1 night in Jun 2023

8/10 Good

Janice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff
Hotel corridors too dark. Hotel partly upgraded. Upgraded rooms ok. Staff are very helpful and all requests are well addressed as resolved
Stayed 3 nights in May 2023

10/10 Excellent

Francis

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable bed
Nice Bed and good ventilation system.
Stayed 1 night in Jan 2022

8/10 Good

Karo Dakchison Jr.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Hana, Kuala Lumpur, Malaysia

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have a good stay here. Room is clean and nice facilities. Wifi connection is also good. Staffs are helpful and friendly. Some of them can understand English which is very helpful. Will consider to stay here again. Location also very strategic as it is close to eating outlets (halal restaurants), hospital and metro station.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff support. Easy to get wifi unlike other hotel. Overall good experience
Stayed 3 nights in Dec 2019

8/10 Good

Karo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean new rooms, very nice for a 3 stars hotel
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveler

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
They provide with only two small bottles (350 ml) for one day for two people stay. Don't provide any coffee or black tea with sugar and only some cheap green tea in the room. There are botlte of waters for sale in the room which are highly priced one. Their restaurant is not a high quality restaurant but the prices are almost as high as in any big fivr star hotel.
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveler

Stayed 4 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Calvin, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I like this hotel, this is not the first time I stayed here. Great value as the price is very reasonable and my overall stay was very comfortable. However, like most website, our request are mostly ignored. Despite booking a non-smoking room, I specifically requested again/ insist to be given a non-smoking room. However, during check-in, I was told that all are smoking room, if I need non-smoking, I need to pay extra for a slightly larger room. I paid but I couldn't see the difference in room size (not the first time I stay here). Regardless if the room is larger or not, hotel shouldn't be charging me extra, as my request is very common, not an unusual request.
Stayed 4 nights in Nov 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Central location
Close to shopping, restaurants and banks, next to a subway station. A secured hotel require room card key to go upstairs. Gym room is very simple. I am not fond of shampoo and soap dispensers in the shower.
Stayed 3 nights in Apr 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Nice location

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First visit to China
Beautiful hotel for such a reasonable price
Response from 李小姐 on 2018/3/8
非常感谢您的支持与认可，我们会再接再厉，为您奉上更加满意的服务，期待您的再次光临，谢谢！

8/10 Good

Lok Yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Out of expectation hotel
Reasonable price range and friendly staff. Room conditions was out of expectation. Access is very good. Highly recommended to all of you to stay.
Stayed 1 night in Dec 2017

6/10 Okay

Sam S K

Liked: Cleanliness, room comfort
Dated and needs improvement
They couldn’t find my reservation when I checked in even after I showed them the reservation voucher. The room size was adequate but the fixtures look dated. There are more choices at cheaper rates than this hotel.
Stayed 1 night in Jan 2018

8/10 Good

WAI MENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel in good location
Good hotel. Will stay again next time.
Stayed 1 night in Nov 2017

8/10 Good

Ken B.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. clean & comfortable.
Nice hotel. clean & comfortable.
Stayed 3 nights in Nov 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

yin fung

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
很好
Stayed 1 night in Mar 2024

8/10 Good

yu fung

Stayed 1 night in Mar 2024

8/10 Good

Kin Man

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Siu Hei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
很好
Stayed 1 night in Mar 2024

10/10 Excellent

Kwok Hung

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
非常好，非常之滿意！
Stayed 1 night in Mar 2024

10/10 Excellent

WING KEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
好
第一洗頭水質素好差希望可以改善，第二我經常去麗都酒店住，床頭嘅USB叉電大部分都叉唔到電, 第三沖涼嘅花灑頭嘅膠管固定唔到好麻煩
Stayed 1 night in Feb 2024
Response from BENNY on 2024/3/7
尊敬的宾客，谢谢你提出宝贵意见，我们将尽快跟进，期待您下次到来。

6/10 Okay

Ho Wai

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Chiu

Stayed 1 night in Feb 2024

10/10 Excellent

JC

Stayed 1 night in Feb 2024

10/10 Excellent

WING KEI

Stayed 1 night in Feb 2024

8/10 Good

POO KUM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
性價比高
都算是比較舊的酒店，可能翻新後，房間都好比較新，房間乾淨，設備齊全，步行向西村食街大約要10分鐘路程，價錢都算平，一定會再入住。
Stayed 1 night in Jan 2024