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"Absolutely the worst place I’ve ever stayed. The room was disgusting. The sheets had holes in them and yellow stains all over them. We complained to the owner and he said it would be fixed right away, but 5 HOURS later nothing had been done. When we went back downstairs, the staff acted like they had no idea what we were talking about. Then the breakfast situation made it even worse. Breakfast starts at 7am, but we came down at 6:40 and watched a white guest grabbing food. When we tried to grab bagels for our kids before their 7-on-7 game, the staff immediately told us no until 7am. When my mom pointed out the other guest was already getting food, the staff said “she can because she’s leaving.” We were leaving too. So apparently the rules only apply to certain people. Completely disrespectful and unprofessional. I would never stay here again"

"Nice place with excellent breakfast. The only drawback is not having the elevator for convenience, especially for persons with physical challenges! ! "

"The hotel was well situated, very comfortable and convenient located to shopping and dining. The daily breakfast was very good. The hotel staff was amazing, courteous, helpful amd very thoughtful."

"We had a pull out bed in our room. It was in-made so we ask front desk to please send bedding and make the pull out bed for our child. They dropped off sheets while we were at dinner. And did NOT make the bed. I’ve never been to a hotel where I had to make my own bed?! Hallways are very dirty. Shower door in 924 stays wide open as it’s broken. Find somewhere else to stay if you can. "

"Safe area, very nice hotel with lots of art. Nice lounge."

"It was a decent hotel but it was under construction when we got there and there was no clear indication of that during the booking process "

"Parking was good, staff were welcoming and accommodating and attached restaurant was convenient."

"Both our beds had crumbs in them. The bathtub was not clean amongst other things around the room. I was there less than 12 hours so just to simply sleep but it clearly hasn’t been taken care of in those rooms over time. There were ants all over the counters amongst many other issues… I won’t be staying there again. "

"This maybe the be the best best western I’ve stayed in. The front desk service was impeccable. They were very helpful and courteous in so many ways. The room was probably the cleanest I’ve stayed in. "