謝爾比縣飯店式公寓

「The apartment we stayed in was very nice. Not too much to complain about other than we noticed a dirty glass in the cupboard. But that wasn’t a deal breaker for us. We just didn’t use it and tossed it in the dishwasher. The check-in process was a little confusing but the staff in the lobby were helpful in figuring it out. The only major negative we experienced was that the area around the apartment had nothing to offer. No corner stores, gas stations for snacks, minimal food options. But that’s...

「Beautiful, spacious, clean property. HOWEVER, entrance is complicated, we never did get a code for the pool gate, if we needed the elevator after 5:30, we had to wait for a resident to come along to open the door. Even after two calls to the help desk, we still were locked out of using the coding system. Great price for the clean room, but the amenities were zero due to the complicated coding of the lock system and the apps. We downloaded two apps, neither allowed us access.」

「The staff is rude but the rooms are nice and clean like advertised.」

「Overall, the size of the apartment was adequate. The issue we had is that there was a leak in one of the bedrooms. Maintenance arrived and was unable to solve the leak, so they just put a bucket underneath it. After calling the support line, they were unable to relocate us to another apartment. Therefore, we had to go cash out-of-pocket to find a separate hotel room. We are still awaiting feedback from the property on a refund after alerting them of this issue six days ago. The common areas were...

「Our unit was very clean, modern and well appointed. The lobby and entrance floor was dirty and cluttered with leaves for the duration of our stay(likely only due to the rainy, windy weather that weekend). Great location, secure parking and plenty of restaurants within a short walk. We would definitely stay here again.」