Find Family Hotels in Shanklin

"Clean, friendly staff, great location close to shops and historic dockyards. Meal in the restaurant was great. "

"Room was little cold, radiators not turned on and fan heater not working. Extra blankets in wardrobe would have been appreciated."

"stayed here lots of times always 5 star review, however this time was disappointed reduced food menu but then hadnt got some of it and at times felt the staff thought customers were an inconvenience"

"Overall Experience: My stay at the hotel was excellent. From the moment I arrived, the staff provided a warm welcome and professional service. The check-in process was quick, and the concierge helped with luggage and local recommendations. Room Quality: The room was spacious, clean, and beautifully designed. The bed was extremely comfortable, and the bathroom had luxury toiletries, a large shower, and a bathtub. The view from the room was also impressive. Facilities: The hotel offered great facilities including a swimming pool, gym, spa, and fine-dining restaurants. Everything was well maintained and easy to access. Food & Dining: Breakfast had a wide variety of options, including fresh fruits, hot dishes, and international cuisine. The restaurant service was fast and the food quality was excellent. Service: The staff were friendly, attentive, and always ready to help. Housekeeping maintained the room perfectly every day. Value for Money: Although the price was high, the quality of service and luxury experience made it worth it. Final Rating: ⭐⭐⭐⭐⭐ A perfect place for a comfortable and luxurious stay. I would definitely recommend it to travelers looking for premium accommodation. "

"A very convenient base for a short break visiting family and friends, and for business meetings in south east Hampshire. Excellent location close to motorway and rail network. Staff helpful, parking facilities great. The hotel is in need of some modernisation but the rooms and facilities were clean. Very good value for money."

"Rooms clean, plenty of room, food was reasonably priced and very nice, staff were friendly, furniture comfortable "

"Building and setting were glorious. Staff were very helpful. Basement studio was clean and potentially great, but slight damp smell, blinds were useless and shower was broken."

"I had an overall positive experience during my recent two day stay. Check-in was seamless, and Emily was incredibly welcoming and accommodating to my needs, which made a great first impression. The staff throughout my stay were friendly and approachable, and I really appreciated the warm service. The room itself was a nicely refurbished space, comfortable and modern, which added to an enjoyable stay. Unfortunately, there were a couple of housekeeping details that were overlooked. I noticed hair (not mine) across the shower tiles while I was in the shower, which was unpleasant, as well as some splatter marks on the mirror in the living area. I arranged for the room to be cleaned the following day through the app and also mentioned the specific areas needing attention to the receptionist the next morning, who assured me she would inform the cleaner. When I returned later that day, the room had clearly been serviced; however, the same areas had been missed again. Despite this issue not being rectified, my overall experience was still a good one thanks to the lovely staff and the comfort of the refurbished room. With a bit more attention to detail from housekeeping, it would have been excellent."