Exterior
Check availability

Reviews of Shanghai Jiejia Preferred Hotel

3 out of 5
Shanghai Jiejia Preferred Hotel
Floor 2-3, No.1312 Chuannanfeng Hiway, Pudong District, Shanghai

Reviews

6.8
Rating 10 - Excellent. 3 out of 16 reviews" "
Rating 8 - Good. 6 out of 16 reviews" "
Rating 6 - Okay. 3 out of 16 reviews" "
Rating 4 - Poor. 2 out of 16 reviews" "
Rating 2 - Terrible. 2 out of 16 reviews" "

7.0/10

Cleanliness

6.8/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

Reviews

10/10 Excellent

PHILIP HENRY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
At first I was given a room that was very untidy and stank of tobacco. She immediately gave me another room that was pleasing.
Stayed 1 night in Nov 2020

2/10 Terrible

Ronald

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I did booking online and i paid USD.30.00 at shanghai airport reservation desk. When i got the hotel the receptionist cheated me saying that no online resavation made me to pay USD.30.00 in cash.I had leave the hotel following day morning and same day my visa was charges with another USD.30. Please dont cheat people like this. Thank you Ronald
Stayed 1 night in Nov 2019
Response from jiejia on 2019/12/25
尊敬的宾客您好！我们收取房费是根据您在网站上订房的相关信息收取的，如果您已经交完钱，我们是不会收取您任何费用的，您也可以咨询一下您预定的网站，谢谢您的入住！

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is pretty close to the airport, maybe 10 minutes by taxi. The hotel was pretty hidden among stores and restaurants. Overall the inside wasn't so bad (it was clean), the only bad thing is that the walls are so thin you can hear everything outside.
Stayed 1 night in Aug 2019
Response from jiejia on 2019/10/22
Dear guests, thank you for your visit and comments. We are looking forward to your visit again. Have a good trip!

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was nice. It was clean and modern just like the pictures. Its not luxurious but great for the price. The shuttle is difficult to get from the airport. It doesn’t pick up from the same place as the ones from expensive hotels and it’s almost impossible to coordinate, particularly if you don’t speak Chinese and difficult if you do. And apparently you have to walk a long way to get a Didi. So after about 1/2 hour of trying to figure it out I just took a taxi. There seemed to be some kind of surcharge for leaving the airport so the taxi was about 50 RMB which I think is about as cheap as you can get it. I took the shuttle to get back to the airport as I was on a long layover and that was funny too. There was no room on the bus for luggage and I had a lot so I had to cram it up by the driver. Everybody took it in stride though and we were on our way. Just don’t expect any help with the luggage. Some of the staff does speak English which was helpful.
Stayed 1 night in Jul 2019
Response from jiejia on 2019/8/29
Hello, distinguished guests! Thank you for coming. There are many free shuttles in the hotel. If you need, you can register with our front desk staff when you check in. You are very welcome to come again.

8/10 Good

Brandon

Liked: Cleanliness, staff & service
Great value
At this price, I expected a run-down establishment, but was pleasantly surprised. Room was small but clean, and staff were incredibly helpful. Would definitely recommend for those on a long layover in pudong.
Stayed 1 night in Jun 2019
Response from jiejia on 2019/7/8
Hello, distinguished guests. Thank you very much for your stay and comments. It's our pleasure to serve you. We look forward to your stay again.

8/10 Good

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s good and not like in the hotel not have is Freezer cold
Stayed 1 night in Jun 2019
Response from jiejia on 2019/6/28
Hello, distinguished guests! Thank you for your stay. We regret that it did not bring you a perfect stay experience. Please rest assured that we will do better and better. We look forward to meeting you again in Shanghai Jiejia Preferred Hotel!

6/10 Okay

John

You get what you pay for
Decent for the price, but don't expect any frills. Photos are fairly misleading. No door to the bathroom or shower area, so no privacy. Some mystery stains on the curtains and bed frame, and mold in the shower area. Shuttle bus was way too crowded. The hotel itself is very far from any transit station (6-7 km at a minimum), so taxiing is a must, but the hotel staff doesn't speak English, so good luck trying to arrange that without DiDi. Would only recommend for a night stay prior to a flight.
Stayed 2 nights in Apr 2019
Response from jiejia on 2019/5/5
Honorable guests, we will strengthen the management of health. Next time you choose us, you will feel different and look forward to your coming again.

2/10 Terrible

Kit

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over night short stay in pvg
Place is small room dirty and noisy people coming in all night. Staff helpful but no English speaking. Is a cheap place to stay for a short stay.
Stayed 1 night in May 2019
Response from jiejia on 2019/5/5
Hello, distinguished guests. Thank you for your comments. Welcome to visit us next time.

10/10 Excellent

Waijun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10 hour layover in Shanghai, just what I needed
Passing through Shanghai on an overnight flight transfer. Room was exactly what I needed for 12 hours - hot shower and comfortable bed. No frills experience. Hotel has free shuttle bus to/from airport (which can be difficult to arrange if you don’t speak Chinese). For the price, this will be my go to every time I have a layover one shanghai
Stayed 1 night in Mar 2019
Response from Cindy on 2019/3/18
Thank you very much for your support and look forward to seeing you again.

8/10 Good

Miyano

Traveled with group
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

4/10 Poor

suk wan

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from jiejia on 2019/12/25
尊敬的捷家宾客您好，感谢您选择入住捷家宾馆，我们酒店提供免费的机场接送服务，每小时一班，从酒店出发首班车早上4点，末班车从机场出发是凌晨2点，请注意酒店的首末班车时间，周边吃的用的应有尽有，距离酒店100米处就有公交站台，可去往上海市区，迪士尼、陆家嘴等地方，距离酒店150米处有购物一条街。欢迎您再次入住捷家机场店，住您旅途愉快。

10/10 Excellent

Verónica

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from jiejia on 2019/11/18
Dear guests, thank you for your affirmation. All staff of the hotel sincerely look forward to your coming again. Wish you a happy life!

6/10 Okay

Ann, 東京

Disliked: Staff & service, amenities, property conditions & facilities
ベッドが広くてゆったり寝られました。 しかしシャワーブースにカーテンなどないためにトイレに水が跳ねないか気にしながら浴びなくてはいけないのがストレスでした。 タオルは毎日きちんと取り替えてもらっていたのに毎日どれかしらに謎のシミやスタッフの方？の髪の毛がはさまっていたりと改善してほしい点も多かったです。 乗継ぎの合間の利用ならちょうどいいかもしれませんが何日間か利用するのであればどこへ出るのも不便なので、タクシーは必須です。
Stayed 3 nights in Jun 2019
Response from jiejia on 2019/6/19
尊敬するお客様、こんにちは。ご宿泊ありがとうございます。ご迷惑をおかけしました。チェックインの体験をさせていただきました。残念ながら、あなたの反映した問題については直ちに関連部門に報告します。すぐに処理していただきます。またのご来店を楽しみにしています。

6/10 Okay

Ines

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Ni queda en una buena zona
Stayed 1 night in May 2019
Response from jiejia on 2019/6/2
Hola,Estimados huéspedes,gracias por elegir el Hotel favorito,espero con interés su visita de nuevo y le deseo una buena vida.

8/10 Good

Bernard

Liked: Cleanliness, room comfort
Waar voor geld. Prima optie voor transit.
Afhaal service van airport is onduidelijk. Bellen met hotel om verdere informatie lukt niet door gebrekkig Engels. Brengservice naar airport alleen op vaste tijden mogelijk, dus niet flexibel Voor het overige zaken efficiënt geregeld Geen luxe maar alles was aanwezig en functioneerde
Stayed 1 night in Mar 2019
Response from Cindy on 2019/3/29
we look forward to seeing you again.

4/10 Poor

Verified traveler

Stayed 5 nights in Dec 2018
Response from Cindy on 2019/1/9
感谢您的点评，希望下次能让您住的满意并给5分好评