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Reviews of Bellagio by MGM Shanghai

5 out of 5
Bellagio by MGM Shanghai
188 North Suzhou Road, Hongkou District, Shanghai

Reviews

9.2

Wonderful

Rating 10 - Excellent. 34 out of 47 reviews" "
Rating 8 - Good. 9 out of 47 reviews" "
Rating 6 - Okay. 3 out of 47 reviews" "
Rating 4 - Poor. 0 out of 47 reviews" "
Rating 2 - Terrible. 1 out of 47 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Xinyao

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect！
Stayed 2 nights in Dec 2023
Response from Sarah on 2024/1/18
Dear guest, We very much appreciate your comments regarding your stay at the Bellagio by MGM Shanghai. We are happy to hear that you enjoyed a comfortable stay with us. We will share your comments with all staff and sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

8/10 Good

tan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice service. comfortable space.
Stayed 6 nights in Nov 2023
Response from Sarah on 2023/12/1
Dear tan, We very much appreciate your comments regarding your stay at the Bellagio by MGM Shanghai. It is always a pleasure to receive positive feedback. We will share your comments with our team and sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

10/10 Excellent

Yanmin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very nice hotel on 188 North Suzhou Road. A wonderful location for taking beautiful pictures of the landmarks. Hotel staff are all very polite and friendly. The gentleman, Jerry Pan, who registered me and my husband at check-in, is very professional. He made sure everything was resolved at our satisfaction. We rented the premier room on the sixth floor with a big balcony overseeing the Suzhou Creek and a direct view to the Oriental Pearl TV Tower area. The day time view was great but the night time view with the light show was a breathtaking beauty you can ever see a commercial district. I think there are several restaurants in the hotel. We only tried the Chinese Restaurant at the 1st floor and the breakfast at the 2nd floor. The breakfast was a half buffet that you can choose one of the three set breakfasts and get more rest from buffet. Food is overall pretty good. There is an Italian restaurant on the other side of the sixth floor separated from the guest room by security which also has great views if you can’t get a room with the view and the balcony.
Stayed 2 nights in Nov 2023
Response from Sarah on 2023/11/22
Dear Yanmin, We very much appreciate your comments regarding your stay at the Bellagio by MGM Shanghai. We are happy to hear that you enjoyed a comfortable stay with us and will share your comments with all staff and sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Excellent

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2023
Response from Sarah on 2023/10/19
Dear guest, We very much appreciate your comments regarding your stay at Bellagio by MGM Shanghai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

8/10 Good

Julia

Stayed 1 night in Aug 2023
Response from Sarah on 2023/10/1
Dear Julia, We very much appreciate your comments regarding your stay at the Bellagio by MGM Shanghai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

6/10 Okay

Feng, Niskayuna

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
The hotel room was spacious, clean and orderly. What was disappointing was that the terrace open time was too short. I tried to stop by in the evening around 10PM and the restaurant was already closed and we can’t access the terrace to have a view of the Bund, which was the primary reason we booked this hotel.
Stayed 2 nights in Aug 2023
Response from Sarah on 2023/10/1
Dear Feng, Thank you for taking the time to tell us about your experience at the Bellagio by MGM Shanghai. We are sorry that our restaurant operation time was not exceeded your expectaton. At Bellagio, we strive to create unforgettable luxury experience for every guest; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

10/10 Excellent

Jorge, Miami

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
What a great hotel. extraordinary hotel. Everything great. However no night life at all. That was a real miss
Stayed 1 night in Apr 2023
Response from Sarah on 2023/6/5
Dear Jorge, We very much appreciate your comments regarding your stay at the Bellagio by MGM Shanghai. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

10/10 Excellent

Jorge, Miami

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Simply wao, what a great hotel, beautiful, modern, new, great people attending sadly the language barrier and lack of English was a problem to comunícate. But besides that, great. Must work on areas to enjoy after 8 pm. Everything closed and that is no good for customers.
Stayed 3 nights in Apr 2023
Response from Sarah on 2023/6/5
Dear Jorge, Thank you for taking the time to tell us about your experience at the Bellagio by MGM Shanghai. We are sorry to hear that our staff's English comunicaton skill and restaurant closure time did not meet your expectations; please allow us to express my sincerest apologies. At Bellagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

6/10 Okay

Ciaran

Stayed 1 night in May 2020
Response from Sarah on 2022/6/15
尊敬的宾客： 非常感谢您对我们酒店的信任和支持，期待与您再次相遇在上海苏宁宝丽嘉酒店！ 至臻体验，岂止难忘！ 祝好！

10/10 Excellent

Verified traveler

Stayed 1 night in Jan 2020
Response from Sarah on 2020/1/13
Dear guest, Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sarah Guest Experience Director Bellagio Shanghai

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
The staff took an extra step to help me chasing back the cell phone I left in taxi. Keep up the good job please ! :)
Stayed 1 night in Nov 2019
Response from Cynthia He on 2019/11/25
We appreciate your good comments, and we will do better as much as we can, and could you give us more advises to help us improve in the future~ Wish u a wonderful night! Welcome visiting us back soon~

8/10 Good

William

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from Cynthia He on 2019/11/11
Thank you very much for your kind comments and we hope you enjoyed your stay in Bellagio Shanghai. We sincerely hope more suggestions and we can improve as more as we can.

10/10 Excellent

Xiaojia

Stayed 1 night in Nov 2019
Response from Sarah on 2024/4/7
尊敬的宾客： 非常感谢您对我们酒店的信任和支持，期待与您再次相遇在上海苏宁宝丽嘉酒店！ 至臻体验，岂止难忘！ 祝好！

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and comfortable with welcoming staff. Recommended for someone looking for high standards
Stayed 6 nights in Jun 2019
Response from Sarah on 2019/7/11
Dear guest, We very much appreciate your comments regarding your stay at the Bellagio Shanghai. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sarah Guest Experience Manager Bellagio Shanghai

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019
Response from Sarah on 2019/7/11
Dear guest, We very much appreciate your comments regarding your stay at the Bellagio Shanghai. It is always a pleasure to receive positive feedback. Thank you again and we hope your next visit will be as pleasant as the previous one. Sincerely, Sarah Guest Experience Manager Bellagio Shanghai

10/10 Excellent

dp

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Only wish they spoke more English:). They do try to accommodate and the property is gorgeous.
Stayed 2 nights in May 2019
Response from Sarah on 2019/6/11
Dear guest, We very much appreciate your comments regarding your stay at the Bellagio Shanghai. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sarah Guest Experience Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

10/10 Excellent

Octavio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i enjoyed every minute of my stay in the hotel with great view of the river. The amenities were great and also the room technology was very convenient. Just disappointed with the birthday cake that they offered as the taste and freshness (too sweet and have feeling that the cake was made couple of days ago) was far below my expectation.
Stayed 1 night in Mar 2019
Response from Sarah on 2019/4/18
Dear Octavio, Thank you for taking the time to tell us about your experience at the Bellagio Shanghai. I am sorry that the cake did not meet your expectations; please allow me to express my sincerest apologies. At Bellagio, we strive to create unforgettable luxury experience for every guest; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sarah Guest Experience Manager Bellagio Shanghai

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

10/10 Excellent

IAN M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem in SH
Booked the Bellagio Shanghai for a surprise birthday weekend for the missus, having been to their Lago restaurant I was curious how the room itself would hold up. Everything about the hotel looks/smells new, from the lobby, elevator to the room itself. Our room was a little difficult to access as the "shortcut" was turned into a storage area so we had to take the long route. The room itself was tastefully done with a long foyer and a spacious bathroom area before you enter the living quarter. The living area had plenty of room even with our little one's extra bed in place. We booked the deluxe riverview room and you get a slice of the view of the Bund. Knowing about the occasion prior, the hotel had prepared a small cake and a bouquet of flower to the missus's delight. Other than that, the breakfast selection was good and the staff were pleasant to deal with. One thing however, one afternoon we walked into our room with the front door wide open and two hotel staff standing inside. Turned out our housekeeper (who was very pleasant) found a leak in the bathroom and they had sent someone up to fix it. After a while we were offered an upgrade to another room while we wait by hanging out at the pool. The pool and jacuzzi were great especially since we were the only ones there. In all, the Bellagio Shanghai feels like a gem hidden in the Hongkou district, with a certain "luxury goods brand" hotel which is more well known and more expensive that's nearby.
Stayed 2 nights in Oct 2018
Response from Sarah on 2018/11/10
Dear IAN M, We very much appreciate your comments regarding your stay at the Bellagio Shanghai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Nothing short of unforgettable! Sincerely, Sarah Hu Guest Experience Manager Bellagio Shanghai

10/10 Excellent

Mun Yee Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018
Response from Sarah Hu on 2018/10/13
Dear Mun Yee Alice, We very much appreciate your comments regarding your stay at the Bellagio Shanghai. I am happy to hear that you had a nice stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely,

10/10 Excellent

Samir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bellagio Shanghai experience 2018 October
Amazing experience good food overall awsum
Stayed 2 nights in Sep 2018
Response from Sarah Hu on 2018/10/13
Dear guest, We very much appreciate your comments regarding your stay at the Bellagio Shanghai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel. Staff are good. This is a true five star hotel. Would be nice if there was a casino! The plates and silverware in the room were dirty, and that was disgusting. But other than that, everything is great.
Stayed 1 night in Aug 2018
Response from Sarah Hu on 2018/8/13
Dear guest, Thank you for taking the time to tell us about your experience at the Bellagio Shanghai. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies for the dirty plates and silverware in your room. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. I have already instructed our Executive Housekeeper to look into the problem accordingly. Once again, thank you very much for your feedback that will I am sure allow us to improve the quality of our services and products. I remain at your entire disposal and hope you will give us the opportunity to better serve you in the nearest future. Yours sincerely, Sarah Hu Guest Experience Manager Bellagio Shanghai

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from Sarah Hu on 2018/8/13
Dear guest, We very much appreciate your comments regarding your stay at the Bellagio Shanghai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sarah Hu Guest Experience Manager Bellagio Shanghai

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, new, upscale hotel! Booked only 1 night but extended another 2 nights! Not crowded, and staff speaks English. In-room dining was very good.
Stayed 1 night in Aug 2018
Response from Sarah Hu on 2018/8/9
Dear guest, We very much appreciate your comments regarding your stay at the Bellagio Shanghai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sarah Hu Guest Experience Manager Bellagio Shanghai

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
A great location, close to the Bund, No language issues, the staff was wonderful. The morning breakfast was perfect!
Stayed 3 nights in May 2018

10/10 Excellent

Rotina Kar Pik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Sarah on 2023/11/8
Dear guest, We very much appreciate your comments regarding your stay at the Bellagio by MGM Shanghai. I am happy to hear that you enjoyed a comfortable stay with us. We will share your comments with all staff and We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

10/10 Excellent

Rotina Kar Pik

Stayed 5 nights in Oct 2023
Response from Sarah on 2023/11/8
Dear guest, We very much appreciate your comments regarding your stay at the Bellagio by MGM Shanghai. We are happy to hear that you enjoyed a comfortable stay with us. We will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

8/10 Good

C Y Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Sarah on 2023/10/19
Dear C Y Daniel, We very much appreciate your comments regarding your stay at Bellagio by MGM Shanghai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

8/10 Good

C Y Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Sarah on 2023/10/1
Dear C Y Daniel, We very much appreciate your comments regarding your stay at the Bellagio by MGM Shanghai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Sarah on 2023/10/1
Dear Angel, We very much appreciate your comments regarding your stay at the Bellagio by MGM Shanghai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

2/10 Terrible

hsinhua

Traveled with partner
Disliked: Staff & service, property conditions & facilities
設施頻出狀況，浴缸水龍頭壞掉、警報器無故大叫、電動窗簾也會自動調節 大堂退房時的人態度極差，彷彿欠他錢似的！
Stayed 1 night in Jun 2023
Response from Sarah on 2023/7/7
尊敬的宾客，十分感谢您选择上海苏宁宝丽嘉酒店作为您的下榻之所并在百忙之中给予反馈。很抱歉的看到我们的服务未能达到您的期望，请允许我们向您致以最诚挚的歉意。 关于您所提到的客房设施以及前台服务没有达到您的期望，由此给您带来的不便，请允许我们向您致以最诚挚的歉意。我们的总工程师已经再次检查了该房间的情况，并正在采取适当的措施来解决所存在的问题。请您放心，我们一定加强对员工与客沟通技巧以及专业技能的培训，我们真诚地期待您能够再给予我们一次为您服务的机会，并亲自检验我们对您的反馈之高度重视，以及我们在追求宾客满意度上所做出的不懈努力。上海苏宁宝丽嘉酒店全体员工期待您的下次光临，祝愿您生活愉快！谨启

10/10 Excellent

Rotina Kar Pik

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Hotel, Excellent Service
Stayed 6 nights in May 2023
Response from Sarah on 2023/6/5
Dear Rotina Kar Pik, We very much appreciate your comments regarding your stay at the Bellagio by MGM Shanghai. I am happy to hear that you enjoyed a wonderful stay with us. We will share your comments with all staff and sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Excellent

Amy Kai Wa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022
Response from Sarah on 2024/4/7
Dear Amy Kai Wa, We very much appreciate your comments regarding your stay at the Bellagio by MGM Shanghai. We are happy to hear that you enjoyed a wonderful stay with us. We will share your comments with all staff and sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Excellent

Jiaxuan

Stayed 2 nights in Feb 2022
Response from Sarah on 2022/6/15
尊敬的宾客： 非常感谢您对我们酒店的信任和支持，期待与您再次相遇在上海苏宁宝丽嘉酒店！ 至臻体验，岂止难忘！ 祝好！

6/10 Okay

CHUNI

Liked: Staff & service, property conditions & facilities
內部老舊
房間昏暗老舊
Stayed 5 nights in Dec 2021
Response from Sarah on 2022/6/15
尊敬的宾客： 非常感谢您一直以来对我们酒店的信任和支持，期待与您再次相遇在上海苏宁宝丽嘉酒店！ 至臻体验，岂止难忘！ 祝好！

8/10 Good

CHUNI

Liked: Staff & service
內部裝修老舊
內部裝修老舊
Stayed 4 nights in Dec 2021
Response from Sarah on 2022/6/15
尊敬的宾客： 非常感谢您对我们酒店的信任和支持，期待与您再次相遇在上海苏宁宝丽嘉酒店！ 至臻体验，岂止难忘！ 祝好！

10/10 Excellent

Shun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店好，配套設施齊全，服務到位
這次是第二次入住了，選擇寶麗嘉酒店的主要原因還是酒店位置旺中帶靜，房間格局舒適，硬件設施到位，酒店服務整體都不錯，床品清潔用品都很好！
Stayed 1 night in Oct 2020
Response from Sarah on 2020/10/22
尊敬的宾客： 非常感谢您一直以来对我们酒店的信任和支持，期待与您再次相遇在上海苏宁宝丽嘉酒店！ 至臻体验，岂止难忘！ 祝好！

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Sarah on 2020/1/9
Dear guest, We very much appreciate your comments regarding your stay at the Bellagio Shanghai. I am happy to hear that you enjoyed a comfortable stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely, Sarah Guest Experience Director Bellagio Shanghai

10/10 Excellent

Yu Wei

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent! 很時尚的酒店，苏州河邊，十里洋場的風華，卻有不一樣的静謐，讓人置身在不一樣的上海。 下次還會再來！ 極力推蔼！
Stayed 1 night in Nov 2019
Response from Sarah on 2019/12/16
尊敬的Yu Wei： 非常感谢您选择下榻上海苏宁宝丽嘉酒店并与我们分享您的体验。能够为您提供愉悦的入住体验，我们十分荣幸。 以高品质的服务与完善的设备为您缔造迷人、极致及真诚的体验是我们的承诺和持续努力的动力。我已经将您对酒店地理位置和设施的好评与团队一起分享，请相信，您的肯定与厚爱将激励我们努力为宾客创造更加温馨愉悦的入住体验。 再次感谢您给予我们宝贵的点评，期待您的下次光临。 至臻体验，岂止难忘！ 祝愿您生活愉快！ 谨启 Sarah 宾客体验总监 上海苏宁宝丽嘉酒店

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New and very beautyful hotel. Also in the perfect location for tour
Stayed 4 nights in Mar 2019
Response from Cynthia He on 2019/11/11
Thank you very much for your kind comments and we hope you enjoyed your stay in Bellagio Shanghai.

10/10 Excellent

Arash

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Hotel and Service
Everything was absolutely top notch! Staff was outstanding and so was the facilities.
Stayed 6 nights in Oct 2019
Response from Sarah on 2019/10/31
Dear guest, We very much appreciate your comments regarding your stay at the Bellagio Shanghai. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Nothing Short of Unforgettable! Sincerely, Sarah Guest Experience Director Bellagio Shanghai

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tout est irreprochable en vérité. À part le prix du homard au lago qui est excessif en plus de n’être servi avec aucun accompagnement. 110$ Pour un homard ordinaire!!! Le staff est avenant et le service digne d’un vrai 5 étoiles Nous serons de retour en janvier
Stayed 2 nights in Oct 2019
Response from Sarah on 2019/10/31
Dear guest, We very much appreciate your comments regarding your stay at the Bellagio Shanghai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sarah Guest Experience Director Bellagio Shanghai

10/10 Excellent

KIN WAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Response from Sarah Hu on 2018/10/13
Dear guest, We very much appreciate your comments regarding your stay at the Bellagio Shanghai. I am happy to hear that you had a nice stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,