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Reviews of H Avenue Hotel Sungshin

3.5 out of 5
H Avenue Hotel Sungshin
130, Dongsomun-ro, Seongbuk-gu, Seoul

Reviews

8.0

Very Good

Rating 10 - Excellent. 60 out of 151 reviews" "
Rating 8 - Good. 54 out of 151 reviews" "
Rating 6 - Okay. 17 out of 151 reviews" "
Rating 4 - Poor. 10 out of 151 reviews" "
Rating 2 - Terrible. 10 out of 151 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

jae

Stayed 1 night in Feb 2024

10/10 Excellent

Taewook

Stayed 2 nights in Oct 2023

10/10 Excellent

Sir Reuben Wren

Stayed 2 nights in Oct 2023

2/10 Terrible

Catriona Anne

Stayed 1 night in Aug 2023

8/10 Good

HYOTAE

Stayed 1 night in Feb 2023

2/10 Terrible

Jin Heui

Stayed 2 nights in Jan 2023

2/10 Terrible

Chul Seung

Stayed 1 night in Jan 2023

2/10 Terrible

Dream

Stayed 2 nights in Dec 2022

10/10 Excellent

WOOSUNG

Stayed 1 night in Dec 2022

10/10 Excellent

Sungdam

Stayed 3 nights in Dec 2022

10/10 Excellent

DOO SU

Stayed 1 night in Sep 2022

6/10 Okay

Yohan

Stayed 1 night in Aug 2022

8/10 Good

Seung Yul

Stayed 2 nights in Aug 2022

10/10 Excellent

Taeyong

Stayed 4 nights in Jun 2022
Response from 에이치에비뉴 성신여대점 on 2022/7/11
안녕하세요 고객님 H Avenue 성신여대점 매니저 입니다.^^ 먼저 저희 호텔을 이용해주셔서 감사드립니다. 그리고 소중한 후기 남겨 주셔서 너무나 감사드립니다 고객님께서 만족을 하신 것 같아 저희도 기분이 좋습니다^^ 앞으로 더욱 만족 하실 수 있게 발전하도록 노력하는 H Avenue 호텔 성신여대점이 되겠습니다 오늘도 즐거운 하루 보내세요^^

8/10 Good

BON CHEOL

Stayed 1 night in May 2022
Response from 에이치에비뉴 성신여대점 on 2022/5/12
고객님께서 남겨주신 소중한 후기 감사드립니다. 앞으로도 더욱 더 노력하는 에이치에비뉴 성신여대점이 되겠습니다. 감사합니다.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived for a late check-in which the staff were more than welcome to accommodate. They spoke excellent English which made it easy for a foreigner to get settled in comfortably. The room was clean and fresh. Overall a great hotel and would love to come back on my next visit. -American traveler
Stayed 1 night in Aug 2021

2/10 Terrible

Verified traveler

Liked: Staff & service
The bugs everywhere and housekeeping workers constantly ignore do not disturb sign and barging in to my room without my permission. By far the worst hotel experience I have ever had in Korea.
Stayed 1 night in Jul 2021

6/10 Okay

Byoung Chan

Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
청소 상태가 좋지 않았습니다 연박인데 청소를 안 해 주는 것은 이해하더라도 생수와 수건을 챙겨주지 않아 불편했습니다 숙련되지 못한 직원이 있어 불쾌했습니다 대학가라 주변 식당 등을 이용하기는 좋습니다만 주차가 불편했고, 창문을 열면 공사중이라 시끄럽고 담배냄새가 계속 올라왔습니다 근처에 업무가 있어 예약했는데 목적에 맞지 않는 숙소를 고른 것 같아 후회했습니다
Stayed 1 night in Jul 2021

2/10 Terrible

Ryu

Stayed 2 nights in Jul 2021

6/10 Okay

Younghwan

Stayed 1 night in Jun 2021

8/10 Good

SUNGHO

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2021

10/10 Excellent

Jinhwan

Stayed 1 night in Mar 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The property is a newer Korean-style motel, with compact rooms. They're not meant for longer stays, but are more than adequate for shorter ones. There's some signs of wear and tear, but overall it's a clean, well-kept example of its type of facility, and represents good value for money. Staff are helpful. The location isn't particularly central, but is very close to transportation and the immediate area is a small but fun student district. People who are sensitive to noise should ask for rooms on higher floors, on the side away from the main street.
Stayed 2 nights in Mar 2021

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for a couple of days in Seoul!
Super comfy bed and <10 mins from a subway station. Plenty of places to eat near. Staff were very friendly too!
Stayed 2 nights in Mar 2021

8/10 Good

Boyoung

Stayed 1 night in Mar 2021

8/10 Good

Joonbae

Stayed 1 night in Jan 2021

8/10 Good

Sukwon

Stayed 1 night in Jan 2021

10/10 Excellent

Soha

Stayed 1 night in Dec 2020

4/10 Poor

Pan kwan

Liked: Cleanliness, staff & service
Disliked: Room comfort
호텔이 아닌 찜질방
입실할때부터 너무 바닥이 뜨거워 조절해달라고 했으나 12시가 되어서도 난방이 멈추질 않아 그냥 퇴실했습니다. 잘 수 없는 정도였고 공기가 답답해서 도저히 더 오래 있을 수 없었습니다.
Stayed 1 night in Nov 2020

8/10 Good

Youjin

Stayed 1 night in Oct 2020

8/10 Good

Jongho

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

6/10 Okay

Minjae

Stayed 1 night in Sep 2020

8/10 Good

eunjung

Stayed 1 night in Aug 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
깨끗함. 조식은 개선의 여지가 있음.
조식은 식빵+잼, 시리얼, 우유 정도임. 아침을 먹는 사람은 미리 확인하세요.
Stayed 1 night in Jul 2020

10/10 Excellent

Raehyun

Stayed 1 night in Jul 2020

10/10 Excellent

Sooyeong

Stayed 1 night in Jul 2020

10/10 Excellent

jaekook

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2020
Response from H-Avenue 호텔 성신여대점 on 2020/7/24
안녕하세요 고객님 H Avenue 성신여대점 매니저 이동준입니다. 먼저 저희 호텔을 이용해주셔서 감사드립니다. 그리고 소중한 후기 남겨주셔서 감사드립니다 앞으로 더 더욱 발전하는 H-Avenue 호텔 성신여대점이 되도록 노력하겠습니다 감사합니다 행복한 하루 보내세요

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Fixtures on the wall and restroom seemed to be poorly attached or falling off. The hardwood floor under the side table was filthy. The WiFi didn’t work.
Stayed 1 night in May 2020
Response from 이동준 on 2020/6/21
안녕하세요. 고객님. H-AVENUE 성신여대점을 이용해주셔서 감사합니다. 객실 이용에 불편을 끼쳐드려 죄송합니다. 앞으로 더욱 만전을 기하는 H-AVENUE 성신여대점이 되도록 노력하겠습니다. 감사합니다.

4/10 Poor

hyunju

Stayed 1 night in May 2020
Response from 이동준 on 2020/6/21
안녕하세요. 고객님. H-AVENUE 성신여대점을 이용해주셔서 감사합니다. 이용중에 어떤것이 불만족스러우셨는지 남겨주시면 보다 나은 서비스를 제공해 드리도록 더욱 노력하겠습니다. 감사합니다.

10/10 Excellent

wonsik

Stayed 2 nights in Apr 2020

10/10 Excellent

TAEYOUNG

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
깨끗하고 있을것 다 있어서 편안히 쉬다 갑니다.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique classy hotel with good location. Enjoy the stay!!
Stayed 1 night in Dec 2019
Response from H.Avenue Hotel on 2019/12/14
Hello Anonymous, First of all, we would like to thank you for staying with us and posting a great review as well :) It was a great pleasure to have you at our hotel. We will constantly do our best to provide a comfortable and an enjoyable service for our customers. Thank you and have a great day.

6/10 Okay

Verified traveler

Stayed 1 night in Oct 2019
Response from H Avenue Sung Shin Women Uni Branch on 2019/11/4
Dear customer, First of all, we would like to thank you for staying with us and posting a great review as well :) It was a great pleasure to have you at our hotel. We will constantly do our best to provide a comfortable and an enjoyable service for our customers. Thank you and have a great day

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2019
Response from manager on 2019/9/14
Dear. guest we would like to thank you for staying with us and posting a great review as well. It was a great pleasure to have you at our hotel :) We will constantly do our best to provide a comfortable and an enjoyable service for our customers. Thank you and have a great day. Sincerely, H Avenue Sung Shin Women Uni Branch

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
The hotel was very clean and the staff was amazing! They were very friendly and helpful. There was a small breakfast area with coffee cereal and toast- the breakfast was nothing special but it was nice to be able to pick up something small for no additional cost before heading out into the city. The room was small but that is to be expected when in the city-we moved the desk chair to the tub to allow room under the desk to store our luggage out of the way and made it work while still leaving room to walk around the room. The room had a great city view! The location was perfect! Right by a main strip with shopping and plenty of restaurants and right by a subway station and bus stop. We stayed for 2 1/2 weeks as we explored all over Seoul and we enjoyed our entire time at this hotel. We highly recommend this hotel!
Stayed 17 nights in Apr 2019
Response from H Avenue Sung Shin Women Uni Branch on 2019/6/14
Dear Anonymous, First of all, we would like to thank you for staying with us and posting a great review as well :) It was a great pleasure to have you at our hotel. We will constantly do our best to provide a comfortable and an enjoyable service to our customers. Thank you and hope to see you again. Have a great day :) Sincerely, H Avenue Sung Shin Women Uni Branch

8/10 Good

Matthew

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2019
Response from H Avenue on 2019/6/13
Hello Matthew , First of all, we would like to thank you for staying with us and also posting a great review as well :) It was a great pleasure to have you at our hotel. We will constantly do our best to provide a comfortable and an enjoyable service to our customers. Thank you and have a great day. Sincerely, H Avenue Sung Shin Women Uni Branch

10/10 Excellent

Riley

Liked: Staff & service, property conditions & facilities, room comfort
Stayed for 4 days
I stayed here a total of 4 nights. Despite being a hotel with an English name and no Korean name, about half of the staff speaks no English, one guy speaks broken English, and two speak good English. They all wear nametags with Latin names like "Justin," so presumptively they would speak English, but apparently not. The aesthetic of the rooms is nice. The bathrooms have bidets, which some Korean toilets do not. That's very nice, because you can't flush toilet paper in Korea. Trust me when I say you don't want to keep dirty toilet paper in a trashcan for very long. The beds are comfortable. The one thing I don't like is that the electrical outlets are recessed into the wall, which means it's very difficult to use some travel adapters. They have air conditioning, which I didn't need but is very nice. Two areas for improvement: 1. While I stayed in 2 different rooms during my stay, there is a lingering bad smell that is probably sewage. It's definitely noticeable. If the hotel improved on that then it would be a lot nicer to stay there. As it is I was embarrassed to hang out with one of my friends in my room, though opening the window helped quite a bit. 2. Get secured Wi-Fi for each room. Some rooms don't have their own router, and none of them have a password, meaning other guests can capture your internet traffic. That means anything you do without encryption is totally open to anyone on the network, including your passwords.
Stayed 2 nights in Sep 2018

10/10 Excellent

Mirna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Real comfy bed, small but practical.
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean hotel, so friendly staff.
Stayed 6 nights in May 2018