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Reviews of Four Seasons Hotel Seoul

5 out of 5
Four Seasons Hotel Seoul
97, Saemunan-ro, Jongno-gu, Seoul

Reviews

9.6

Exceptional

Rating 10 - Excellent. 836 out of 1001 reviews" "
Rating 8 - Good. 111 out of 1001 reviews" "
Rating 6 - Okay. 31 out of 1001 reviews" "
Rating 4 - Poor. 11 out of 1001 reviews" "
Rating 2 - Terrible. 12 out of 1001 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything and everyone was efficient and worked well
Stayed 5 nights in Apr 2024

10/10 Excellent

Elina

Stayed 5 nights in Apr 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Devon, Shoreline

Liked: Cleanliness, staff & service, property conditions & facilities
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Stayed 1 night in Apr 2024

8/10 Good

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and very helpful staff. There was an eater parade nearby and they were sound checking a large speaker system at 5am which was frustrating. The staff did their best to move me the next day and my new room was much quieter.
Stayed 4 nights in Mar 2024

8/10 Good

Jeeho

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location was excellent. Vibe is highend with few snobby guests. Provided early checkin way before checkin time. Staff are generally nice. Front desk service is either slow or not provided. (Asked for ice and came 30 minutes later and requested extra towels which never came) All other service was great. Minibar was missing one drink and I informed the front desk and lady appeared doubtful. Overall, except for location I believe it is not worth the money unless you want to show off.

10/10 Excellent

Chona May

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Song

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always the best !!
Stayed 4 nights in Feb 2024

10/10 Excellent

Hayden

Stayed 6 nights in Jan 2024

10/10 Excellent

Gary N

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

8/10 Good

Ayush, Cupertino

Stayed 2 nights in Jan 2024

10/10 Excellent

Yong Sun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent in every respect
Excellent in every respect. Very comfortable room with great view. The service was fantastic. Great location.
Stayed 3 nights in Jan 2024

10/10 Excellent

Enrique, Mexico City

Stayed 7 nights in Jan 2024

10/10 Excellent

chad

Stayed 2 nights in Dec 2023

10/10 Excellent

John

Stayed 3 nights in Dec 2023

10/10 Excellent

Chloe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Bandar

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Benjamin

Stayed 3 nights in Dec 2023

10/10 Excellent

Judy

Stayed 5 nights in Nov 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Ki

Stayed 2 nights in Nov 2023

8/10 Good

Truc, San Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a big hotel. Luxurious but also very big hence a bit impersonal. My room was large, very well equipped, and quite comfortable. I picked this property mainly for its location and it did not disappoint on that front. Close to many major sights in Seoul and just a short stone’s throw from the subway. In terms of service, it’s both good and a bit off sometimes. The service at the breakfast buffet is competent but quite impersonal. Too many people at breakfast, especially on the weekends. The food is pretty good but it’s so noisy I switched to the Maru cafe for breakfast. The service is much much better and after just one day, they remembered me. It’s all about not having to deal with that giant crowd downstairs. The other service that’s hit and miss is the nightly turndowns. Sometimes it’s done one way, sometimes it’s done some other way. Very strange. Will I come back to this place? I’m not sure.

10/10 Excellent

Leonie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional staff, their buffet are excellent,
Stayed 3 nights in Oct 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay !
Beautiful room. Love the freshly baked goods they leave you nightly as part of the turn down service with lots of cartons of water. They are so attentive when you use their chat service for anything you need. Extremely clean. Great cafe in hotel and Mary served good food.
Stayed 6 nights in Oct 2023

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Oct 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2023

4/10 Poor

Andreas

Business traveler
Liked: Cleanliness
First time stay but nothing to talk about.
Stayed 1 night in Oct 2023

10/10 Excellent

Danilo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2023

6/10 Okay

Lionel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Not the 5 star hotel experience to expect compared to other prestigious five star hotels in other Asian countries or Europe. The room was nice but the service is far from good, mainly at the front desk where the person who checked us in was showing a lot of attitude for no reason. Nobody from the front desk even say high or anything at any time of the day, nobody direct you towards the right elevator when you check in (as there are multiple ones and it’s a bit confusing)… We also asked for a warm drink when we arrived as it was early in the morning and didn’t really get to sleep during our red eye flight and we were basically told we had to go buy one at the bar of the hotel. In any prestigious hotel, you don’t even have to ask , the front desk team always ask you if you want to drink anything as you arrive. Shoutouts to the room service, cleaning and luggage personnel who were extremely nice and helpful and made our stay a bit more enjoyable! Luggage crew could easily replace the front desk team as they are way more kind and friendly. In summary a very cold hotel, which seems more adapted for business than for vacation. Even though the room was nice and clean, I don’t recommend it, it’s not worth the money at all. Please lower your expectation if you book there thinking Four seasons is going to be a magical experience, it’s far away from what you probably have experienced in any other country.
Stayed 1 night in Sep 2023

10/10 Excellent

E Na

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

SEOYOUNG, Nashua

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room condition, room service, quite, and very kind service from all stuffs
Stayed 1 night in Sep 2023

10/10 Excellent

eunseon

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful spaces and kind staffs. Enjoyer staying here and want to come back again.
Stayed 6 nights in Sep 2023

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very helpful, kind, and refined in dealing, they provide excellent services and try to help in every way, I do not need to ask for anything, when I go out and return to the hotel I find everything I used has been replaced, cleanliness is high and important to me, as well as calmness and non-disturbing, a wonderful hotel that I highly recommend
Stayed 4 nights in Sep 2023

10/10 Excellent

Christopher

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property that is close to a lot of stores and restaurants. They also have some on site restaurants for your convenience. The gym was nice and clean. The staffs were helpful and professional. They helped us to arrange a private taxi to take us around town for a day and also helped us with taxi to the airport. They also have a airport limo bus stop 6002 right across from the hotel. Room is clean, open and spacious; we enjoyed the bathtub and the smart toilet a lot. Wish that they will provide a room speaker for music.
Stayed 6 nights in Aug 2023

8/10 Good

Shirley

Stayed 3 nights in Aug 2023

10/10 Excellent

Aurelio

Stayed 4 nights in Jul 2023

10/10 Excellent

Monique

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

Monique

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location
Great location! 5 min to Myeongdong shops and restaurants. Service was quick and efficient . Only negative is no chairs in lobby. Would stay here again when we are back in Seoul.
Stayed 3 nights in Jul 2023

10/10 Excellent

Wilton, Grand Cayman

Liked: Cleanliness, staff & service, property conditions & facilities
High quality in a central location
Stayed 2 nights in Jul 2023

10/10 Excellent

JIHEE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a wonderful experience!! I will choose Four Seasons, when I go nearby kwangwhamoon.
Stayed 1 night in Jul 2023

8/10 Good

Suni, Ashburn

Traveled with family
Sound proof was not too good. Could smell cigarette smoking in the hallway and through air conditioning! Per hotel, it was due to hotel guests not following policy!!!
Stayed 1 night in Jul 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience all round
Stayed 3 nights in Jul 2023

10/10 Excellent

Richard, Portland

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Splendid. Staff are phenomenal.
Stayed 2 nights in Jul 2023

8/10 Good

Suni, Ashburn

Stayed 5 nights in Jul 2023

10/10 Excellent

Richard, Portland

Traveled with family
Liked: Staff & service, property conditions & facilities
Friendly and helpful staff
Stayed 9 nights in Jun 2023

10/10 Excellent

young choo

Stayed 4 nights in Jun 2023

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

mona

Stayed 3 nights in Jun 2023

10/10 Excellent

Vanessa

Liked: Cleanliness, property conditions & facilities
Beautiful property, convenient location but alsi away from the busy bustle. Great staff and service in both the entry/front desk to those in the restaurant/bars. Will be back
Stayed 2 nights in May 2023