Breakfast, lunch and dinner served

Reviews of Doubletree By Hilton Seoul Pangyo Residences

5 out of 5
Doubletree By Hilton Seoul Pangyo Residences
3-2, Jeongja-dong, Bundang-gu, Seongnam

Reviews

8.8

Excellent

Rating 10 - Excellent. 50 out of 78 reviews" "
Rating 8 - Good. 20 out of 78 reviews" "
Rating 6 - Okay. 1 out of 78 reviews" "
Rating 4 - Poor. 2 out of 78 reviews" "
Rating 2 - Terrible. 5 out of 78 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Daniel, Ladera Ranch

Business traveler
Liked: Cleanliness, property conditions & facilities
New hotel, clean and reasonable price. They charge 39,000 won for each entrance fee to very small size sauna...
Stayed 1 night in Apr 2024
Response from Jennifer on 2024/4/19
Dear Daniel, Thank you for your positive review following your recent stay with us. We're delighted to hear that you found our hotel to be clean. We appreciate your feedback and look forward to welcoming you back as our guest in the near future. If you require any assistance, feel free to reach out. Warm regards, Jennifer Kang, Director of Marketing Communications

10/10 Excellent

byung

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Jennifer on 2023/12/19
안녕하세요 byung 고객님,소중한 시간을 할애해 숙박 경험에 대한 긍정적인 리뷰 남겨주셔서 진심으로 감사드립니다.앞으로도, 고객님의 기대에 부응하는 서비스를 제공 드리기 위해 최선을 다하도록 노력하겠습니다.추가적인 문의사항이 있으시면 언제든지 호텔 대표 번호로 연락 주시면 안내 도와드리겠습니다.감사합니다.더블트리 바이 힐튼 서울 판교 홍보 디렉터 강주혜 드림

10/10 Excellent

YoungKi

Stayed 1 night in Oct 2023

10/10 Excellent

Ming

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will come again
Cozy and clean. Love the coffee as well as the breakfast.
Stayed 1 night in Sep 2023
Response from Jennifer on 2023/9/12
Dear Ming, Thank you for taking your time to review about your experience on you recent stay with us.We are also very pleased to hear all the great comments about the hotel. :) We look forward to having you back in the near future and please contact us if you need any assistance.Thank you and have a wonderful day!Jennifer Kang, Director of Marketing Communications

10/10 Excellent

SANGJOON, CHICAGO

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel in the area but dining options are limited.
Stayed 1 night in Jul 2023
Response from Jennifer on 2023/7/31
Dear SANGJOON,Thank you for staying with us and your valuable comments on our limited dining options.I shared your comments with our Management Team and we'll consider having more varieties in our menu selection with frequent update.Thank you again and we look forward to welcoming you again.With best regards,

10/10 Excellent

Tommy

Stayed 1 night in Jul 2023
Response from Jennifer on 2023/8/8
Dear Tommy,Thank you for choosing DoubleTree By Hilton Seoul Pangyo Residences as the place to stay and providing us a great review. We hope to have you back as our guest in the near future. Thank you and have a wonderful day!With best regards,

10/10 Excellent

TOMOYUKI

Stayed 2 nights in Apr 2024
Response from Jennifer on 2024/5/10
Dear TOMOYUKI, Thank you for taking your time to review about your experience on you recent stay with us. Thank you for your positive review and perfect score. We hope to welcome you back to our hotel in the near future. If you have any further comments or suggestions, please don't hesitate to reach out. Warm regards, Jennifer Kang, Director of Marketing Communications.

10/10 Excellent

Seok jun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
좋았어요. 깨끗하고...
Stayed 1 night in Apr 2024
Response from Jennifer on 2024/4/25
안녕하세요 Seok jun 고객님, 소중한 시간을 할애해 숙박 경험에 대한 긍정적인 리뷰 남겨주셔서 진심으로 감사드립니다. 깨끗한 시설에 대한 따뜻한 칭찬 감사드립니다. 즐거운 시간이 되셨다니 저희도 매우 기쁜 마음입니다. 앞으로도 고객님의 기대에 부응하는 서비스를 제공 드리기 위해 최선을 다하도록 노력하겠습니다. 추가적인 문의사항이 있으시면 언제든지 호텔로 연락 주시면 안내 도와드리겠습니다. 감사합니다. 더블트리 바이 힐튼 서울 판교 홍보 디렉터 강주혜 드림

8/10 Good

Seok jae

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Jennifer on 2024/4/16
Dear Seok jae, Thank you for your positive review and score following your recent stay with us. We appreciate your feedback and look forward to welcoming you back as our guest in the near future. If you have any further comments or suggestions, please don't hesitate to reach out. Warm regards, Jennifer Kang, Director of Marketing Communications.

10/10 Excellent

DAESANG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Jennifer on 2024/3/14
안녕하세요 DAESANG 고객님,소중한 시간을 할애해 숙박 경험에 대한 긍정적인 리뷰 남겨주셔서 진심으로 감사드립니다.앞으로도, 고객님의 기대에 부응하는 서비스를 제공 드리기 위해 최선을 다하도록 노력하겠습니다.추가적인 문의사항이 있으시면 언제든지 호텔로 연락 주시면 안내 도와드리겠습니다.감사합니다.더블트리 바이 힐튼 서울 판교 홍보 디렉터 강주혜 드림

8/10 Good

JAEUNG

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Dal Yong

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Jennifer on 2024/1/22
안녕하세요 Dal Yong 고객님,소중한 시간을 할애해 숙박 경험에 대한 긍정적인 리뷰 남겨주셔서 진심으로 감사드립니다.앞으로도, 고객님의 기대에 부응하는 서비스를 제공 드리기 위해 최선을 다하도록 노력하겠습니다.추가적인 문의사항이 있으시면 언제든지 호텔로 연락 주시면 안내 도와드리겠습니다.감사합니다.더블트리 바이 힐튼 서울 판교 홍보 디렉터 강주혜 드림

6/10 Okay

Suyoung

Stayed 1 night in Dec 2023
Response from Jennifer on 2023/12/21
안녕하세요 Suyoung 고객님,소중한 시간을 할애해 숙박 경험에 대한 리뷰 남겨주셔서 진심으로 감사드립니다.고객님의 귀중한 시간을 내어 저희 호텔을 방문해 주셨으나 만족스럽지 못한 서비스를 제공해 드리지 못하여 대단히 죄송합니다.추가적인 문의사항이 있으시면 언제든지 호텔 대표 번호로 연락 주시면 안내 도와드리겠습니다.감사합니다.더블트리 바이 힐튼 서울 판교 홍보 디렉터 강주혜 드림

8/10 Good

Dal Yong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Jennifer on 2023/12/19
안녕하세요 Dal Yong 고객님,소중한 시간을 할애해 숙박 경험에 대한 긍정적인 리뷰 남겨주셔서 진심으로 감사드립니다.앞으로도, 고객님의 기대에 부응하는 서비스를 제공 드리기 위해 최선을 다하도록 노력하겠습니다.추가적인 문의사항이 있으시면 언제든지 호텔 대표 번호로 연락 주시면 안내 도와드리겠습니다.감사합니다.더블트리 바이 힐튼 서울 판교 홍보 디렉터 강주혜 드림

2/10 Terrible

Jungil

Stayed 1 night in Dec 2023
Response from Jennifer on 2023/12/19
안녕하세요 Jungil 고객님,소중한 시간을 할애해 숙박 경험에 대한 리뷰 남겨주셔서 진심으로 감사드립니다. 다만, 고객님의 귀중한 시간을 내어 저희 호텔을 방문해 주셨으나 만족스럽지 못한 서비스를 제공해 드리지 못하여 대단히 죄송합니다.추가적인 문의사항이 있으시면 언제든지 호텔 대표 번호로 연락 주시면 안내 도와드리겠습니다.감사합니다.더블트리 바이 힐튼 서울 판교 홍보 디렉터 강주혜 드림

10/10 Excellent

BORA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Jennifer on 2023/12/19
안녕하세요 BORA 고객님,소중한 시간을 할애해 숙박 경험에 대한 긍정적인 리뷰 남겨주셔서 진심으로 감사드립니다.앞으로도, 고객님의 기대에 부응하는 서비스를 제공 드리기 위해 최선을 다하도록 노력하겠습니다.추가적인 문의사항이 있으시면 언제든지 호텔 대표 번호로 연락 주시면 안내 도와드리겠습니다.감사합니다.더블트리 바이 힐튼 서울 판교 홍보 디렉터 강주혜 드림

4/10 Poor

Sung June

Traveled with family
Disliked: Cleanliness, property conditions & facilities
실망스러운 경험
1. 침대시트에 이물질 묻어 있고 머리카락이 있었음. 2. 샤워실 물이 샤워부스 밖으로 흥건히 새어나와서 수건을 덧댐. 3. 수압이 약함.
Stayed 1 night in Dec 2023

10/10 Excellent

??

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
높은층 숙박땐 몰랐는데 낮은층은 확실히 도로소음이 거슬리단생각이 듭니다.
Stayed 1 night in Dec 2023

10/10 Excellent

YOON YOUNG

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
식사 시설등이 주위에 부족한 점이 있어요
Stayed 1 night in Nov 2023

2/10 Terrible

JEONGHEON

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023

10/10 Excellent

KEUNCHUN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
조용하고 깨끗했습니다 잘~ 쉬다갑니다
Stayed 1 night in Nov 2023

10/10 Excellent

SUNGHO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Yoon eui

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

MINA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Younghye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Yong Chul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

SUNGHOON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Youngseob

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

hyunsung

Stayed 3 nights in Sep 2023

10/10 Excellent

Bernhard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice new hotel with international food
Stayed 3 nights in Oct 2023
Response from Jennifer on 2023/10/17
Dear Bernhard,Thank you for taking the time to share you feedback with us and compliments on international food.We hope to have the opportunity to welcome you back in the future.Sincerely,Jennifer, Director of Marketing Communications

10/10 Excellent

JA

Stayed 1 night in Sep 2023

8/10 Good

YOUNG GOO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
숙소와 체육관 그리고 수영장 모두 매우 청결하였고 관리도 잘돼있었다.
Stayed 2 nights in Sep 2023

10/10 Excellent

JINSEON

Stayed 1 night in Sep 2023

8/10 Good

JAEHYUNG

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
처음 입실했을 때, 에어컨에서 나오는 공기에 안좋은 냄새가 섞여 있습니다. 업체에선 확인하시고 개선하시면 좋겠네요. 555호 였습니다.
Stayed 1 night in Sep 2023

10/10 Excellent

Woojin

Stayed 1 night in Sep 2023

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Jennifer on 2023/9/13
Dear Guest,Thank you for taking your time to review about your experience on you recent stay with us.We look forward to having you back as our guest in the near future and please contact us if you need any assistance.Thank you and have a wonderful day!Jennifer Kang, Director of Marketing Communications

10/10 Excellent

CHENCHI

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super! Service, room, space, breakfast, all the best! Very clean, very new hotel
Stayed 1 night in Sep 2023
Response from Jennifer on 2023/9/12
Dear CHENCHI,Thank you for taking your time to review about your experience on you recent stay with us.We are also very pleased to hear that your stay was very satisfactory in every aspect.We look forward to having you back as our guest in the near future and please contact us if you need any assistance.Thank you and have a wonderful day!Jennifer Kang, Director of Marketing Communications

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

10/10 Excellent

EUNJOO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Geonwoo

Liked: Cleanliness, staff & service, room comfort
다좋았는데 샤워 부스 에서 냄새가 났어요
Stayed 1 night in Aug 2023

10/10 Excellent

Jinhwa

Stayed 1 night in Aug 2023

8/10 Good

Soobin

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

JUNHO

Stayed 1 night in Aug 2023

10/10 Excellent

JUNSEOK

Stayed 1 night in Aug 2023

4/10 Poor

Soohyun

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

DOWAN

Stayed 1 night in Aug 2023

10/10 Excellent

YOON JEONG

Stayed 2 nights in Aug 2023

8/10 Good

Yoon-Kyoung

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

hongjun

Stayed 1 night in Jul 2023

10/10 Excellent

YAEJIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
레지던스라 조금 걱정했는데 모든 것들이 훌륭했어요 !
Stayed 1 night in Jul 2023
Response from Jennifer on 2023/7/18
안녕하세요 YAEJIN님,좋은 후기 남겨 주셔서 감사합니다.앞으로도 계속해서 발전하는 더블트리 바이 힐튼 호텔이 되도록 노력하겠습니다.감사합니다.