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Hostellerie des ChĂąteaux & Spa

4.0 star property
Family-friendly hotel with 2 restaurants and 2 outdoor pools

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Photo gallery for Hostellerie des ChĂąteaux & Spa

2 indoor pools, 2 outdoor pools, open 7 AM to 7:30 PM, pool umbrellas
Reception
Front of property - evening/night
LED TV
Premium bedding, minibar, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Pool
  • Pet friendly
  • Breakfast available
  • Hot Tub

Room options

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About the neighborhood

Map
11 Rue Des Chateaux, Ottrott, Bas-Rhin, 67530

What's nearby

  • Robert Blanck Alsace Wine - 6 min drive - 4.2 km
  • Market Square - 7 min drive - 4.9 km
  • Obernai Tourism Office - 7 min drive - 4.9 km
  • Church of St. Pierre and St. Paul - 7 min drive - 4.9 km
  • Mont Sainte Odile - 12 min drive - 9.1 km

Getting around

  • Goxwiller Station - 8 min drive
  • Strasbourg (SXB-Strasbourg Intl.) - 24 min drive

Restaurants

  • â€ȘTennis Club Obernai - ‬6 min drive
  • â€ȘRestaurant la Halle aux BlĂ©s - ‬7 min drive
  • â€ȘPĂątisserie Schaeffer - ‬7 min drive
  • â€ȘHostellerie des ChĂąteaux & Spa - ‬1 min walk
  • â€ȘZum Schnogaloch - ‬7 min drive

About this property

Hostellerie des ChĂąteaux & Spa

Upscale family-friendly hotel near Mont Sainte Odile
Located close to Church of St. Pierre and St. Paul, Hostellerie des ChĂąteaux & Spa provides a terrace, a garden, and dry cleaning/laundry services. Indulge in aromatherapy, a body treatment, and a facial at Spa des ChĂąteaux, the onsite spa. Be sure to enjoy a meal at the two on-site restaurants. Enjoy the 24-hour gym, as well as activities like hiking/biking. In addition to a fireplace in the lobby and 2 bars, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • 2 outdoor pools and 2 indoor pools, with sun loungers and pool umbrellas
  • Free self parking, plus valet parking (surcharge)
  • Buffet breakfast (surcharge), babysitting (surcharge), and beach umbrellas
  • Meeting rooms, massage treatment rooms, and an elevator
Room features
All 67 rooms boast comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with hair dryers
  • LED TVs with digital channels
  • Heating, daily housekeeping, and desks

Languages

English, French, German, Italian, Romanian

Similar properties

Reception

Hotel & Spa A la cour d'Alsace by HappyCulture

  • Pool
  • Hot Tub
  • Spa
  • Pet friendly
9.0 out of 10, Wonderful, 208 reviews
The price is NT$3,791
NT$4,272 total
includes taxes & fees
Aug 4 - Aug 5
Hotel & Spa A la cour d'Alsace by HappyCulture

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Valet parking on site (EUR 15 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 28 for adults and EUR 11 for children
  • 2 bars/lounges
  • 2 restaurants

Things to do

  • 2 hot tubs
  • 2 indoor pools
  • 2 outdoor pools
  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Hiking/biking trails
  • Mountain biking
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • 2 indoor pools
  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 buildings
  • 6 floors
  • Built in 1971
  • Designated smoking areas
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 11:30 AM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Renovations and closures

The property is closed between January 07 and February 09.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 29 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
3 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.65 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 28 for adults and EUR 11 for children
  • Valet parking fee: EUR 15 per night
  • Pet fee: EUR 29 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 7 AM to 7:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hostellerie Chateaux Sp
Hostellerie Chateaux Sp Ottrott
Hostellerie ChĂąteaux Hotel Ottrott
Hostellerie ChĂąteaux Hotel
Hostellerie ChĂąteaux Ottrott
Hostellerie ChĂąteaux
Hostellerie Des Chateaux Ottrott
Hostellerie Des Chateaux Hotel Ottrott
Hostellerie Des Chateaux & Spa Ottrott, France - Alsace
Hostellerie des ChĂąteaux Spa
Hostellerie Des Chateaux Et Sp
Hostellerie Des Chateaux & Spa
Hostellerie des ChĂąteaux & Spa Hotel
Hostellerie des ChĂąteaux & Spa Ottrott
Hostellerie des ChĂąteaux & Spa Hotel Ottrott

Frequently asked questions

Does Hostellerie des ChĂąteaux & Spa have a pool?

Yes, this property has 2 Indoor pools, 2 outdoor pools, and a children's pool. Pool access is from 7 AM–7:30 PM.

Is Hostellerie des ChĂąteaux & Spa pet-friendly?

Yes, this property allows dogs (limit 3 total). There's a fee of EUR 29 per pet, per day. Service animals are exempt from fees.

How much is parking at Hostellerie des ChĂąteaux & Spa?

Self parking is free at this property.

What time is check-in at Hostellerie des ChĂąteaux & Spa?

Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hostellerie des ChĂąteaux & Spa?

Check-out is at 11 AM.

Where is Hostellerie des ChĂąteaux & Spa located?

This family-friendly Ottrott hotel is located in a rural location, 2.7 mi (4.4 km) from Mont Sainte Odile, and within 6 mi (10 km) of Church of St. Pierre and St. Paul and La Folie Marco. Domaine Stoeffler is 4.7 mi (7.5 km) away.

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Hostellerie des ChĂąteaux & Spa Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 15 out of 33 reviews
Rating 8 - Good. 13 out of 33 reviews
Rating 6 - Okay. 1 out of 33 reviews
Rating 4 - Poor. 4 out of 33 reviews
Rating 2 - Terrible. 0 out of 33 reviews

9.4/10

Cleanliness

8.4/10

Staff & service

10/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Masaki

Stayed 1 night in Jun 2023

8/10 Good

Reto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Virginie

Stayed 1 night in Jan 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

tolles Hotel in wunderschöner Lage im Elsass

tolles Hotel in wunderschöner Lage im Elsass, von hier aus sind tolle AusflĂŒge in alle Richtungen möglich. Wir hatten ein schönes, ruhiges Zimmer mit Blick in die Rheinebene und mit modernem Bad. Das Personal war immer sehr freundlich und zuvorkommend, wir haben uns sehr wohlgefĂŒhlt. Das lag auch am guten Essen, sowohl FrĂŒhstĂŒck und Abendessen sind sehr lecker und sehr zu empfehlen, aber nicht gerade gĂŒnstig. Als Abwechslung bietet sich das Restaurant A l'Ami Fritz gegenĂŒber an. Der Wellnessbereich ist groß und sehr gepflegt. Die Liegen waren meistens belegt, da auch Besucher von außerhalb kamen. In der Saison bekommt man sicher nur schwer einen Platz. Das ist aber der einzige Kritikpunkt.
Stayed 3 nights in Jan 2023

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

8/10 Good

Carine

Stayed 1 night in Oct 2022

10/10 Excellent

Serge, rockville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rien à redire tout été parfait
Stayed 3 nights in Aug 2022

8/10 Good

Erlend Hansen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

4/10 Poor

laure

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Scandaleux

Inadmissible ! Animaux de compagnie admis Ă©tait il notĂ© sur le site de l'Ă©tablissement... Sauf qu'Ă  la rĂ©ception le jour J de l'arrivĂ©e, on nous dit que les Animaux ne sont admis nulle part ailleurs que dans les chambres !!!! Tous les acces piscine espace gazon uuextĂ©rieur interdit, restaurant idem, bar idem !! Du jamais vu dans ce genre d'Ă©tablissement s'il edt notĂ© que les Animaux dont admis ! Mesdames messieurs si vous emmenez votre compagnon partout avec vous dabs le sac, mĂȘme petit, vous navez acces Ă  aucune prestation en couple ! A moins de lzisser votre animal seul dans la chambre pendant que vous prenez du bon temps. Purement inadmissible et site a tendance mensongĂšre ! Mais vous ne le decouvrez qu'a votre arrivĂ©e. Qui plus est, hitels.com prebd 30% sur le sejour et en plus lhotel vous licre une chambre avec une toute petite fenetre via la rĂ©servation hotels.com
Stayed 2 nights in Jul 2022

10/10 Excellent

DOMINIQUE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Anniversaire de mariage

Pour nos 20 ans de mariage, nous nous sommes offert une nuitĂ©e dans une suite de cet hĂŽtel d’un confort exceptionnel. Tout Ă©tait parfait, l’’accueil, le confort et la dĂ©coration magnifique, le personnel trĂšs sympathique et serviable, un chef de rang d’un professionnalisme poussĂ© Ă  l’extrĂȘme, la suite grandiose avec de la dominique partout, 3 tĂ©lĂ©viseurs, sauna dans la chambre, baignoire Ă  bulles etc etc, enfin le dĂźner juste incroyable. Un grand bravo Ă  tous pour ce court sĂ©jour inoubliable
Stayed 1 night in May 2022

4/10 Poor

Catherine

Liked: Cleanliness, room comfort
Disliked: Staff & service

Week-end marché de Noël

L’hĂŽtel est propre avec des chambres spacieuses. Design local un peu vieux jeux. Spa et piscines. Le seul bĂ©mol est le personnel d’accueil de l’hĂŽtel et le pdj. Pas attentionnĂ©s, Ă  peine un regard au petit dĂ©jeuner. Il semble que l’important est de bien vĂ©rifier le numĂ©ro de chambre sur la liste sans regarder les clients et aucun sourire. Au check out nous avons Ă©tĂ© facturĂ©s de la totalitĂ©, mĂȘme si nous avions payĂ© via hĂŽtels.col. Pas une excuse, trĂšs dĂ©cevant. Quel dommage.
Stayed 2 nights in Dec 2021

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
HĂŽtel magnifique, propre et personnel au petit soin.
Stayed 1 night in Dec 2021

10/10 Excellent

Sylvie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

merveilleux souvenir

endroit magnifique au calme dans un charmant petit village. tres bon accueil,chambres spacieuses literie excellente et salle de bains geniale avec baignoire balneo et douche au top!!! petit dejeuner :une merveille:sucré,salé,jus de fruits frais...... nous n'avons pas testé le restaurant car nous avions un chien.
Stayed 2 nights in Nov 2021

10/10 Excellent

jean-pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

détente et gastronomie

Super séjour, personnel prévenant , spa magnifique, repas excellent .Que des bons souvenirs Etablissement à recommander
Stayed 1 night in Oct 2021

10/10 Excellent

Perrine

Liked: Cleanliness, staff & service, property conditions & facilities

TrĂšs sympa!

Superbe séjour! Les bémols : une trÚs forte odeur dans la partie sauna/hammam du spa.. le lit double de la chambre était en réalité 2 lits simples, avec des couvertures simples aussi
 dommage quand on vient en couple..
Stayed 1 night in Aug 2021

8/10 Good

Veronique

Liked: Room comfort
Nous venions 3 fois/ ans avant la pĂ©riode covil. (noms de Carbonera ou Villaros) Nous avons profitĂ© de congĂ©s inopinĂ©s pour venir passer deux nuits et profiter de votre espace dĂ©tente. Nos points de surprise concernent le petit dĂ©jeuner qui a perdu de sa splendeur, qui devient trop commun pour votre type d'Ă©tablissement. Ensuite, les hammams sont fermĂ©s , covil oblige. Je ne remet pas en cause les rĂšgles sanitaires, je pense juste qu'il serait bon d'avertir le client. Toujours au niveau dĂ©tente, prĂ©sence d'un bracelet perdu au bord de la piscine intĂ©rieure ( cotĂ© rochers ), idem pour les 5 ou 6 bĂȘtes d'humiditĂ© mortes et toujours lĂ  aprĂšs 2 nuits de prĂ©sence. Apparition d'une grosse araignĂ©e au niveau du premier sauna. Impression hygiĂšne de l'espace dĂ©tente plutĂŽt dĂ©cevante par ces dĂ©tails citĂ©s plus hauts. La chambre est agrĂ©able, le service Ă©galement. Je ne cherche Ă  ĂȘtre blessant, juste critique pour donner mon regard de client.
Stayed 2 nights in Sep 2020

4/10 Poor

HĂ©lĂšne

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

experience désagréable

Personnel dĂ©sagrĂ©able. Description de la chambre pas totalement conforme. Pas de petite attention Ă  l’arrivĂ©e, pas de cafĂ© ni de thĂ© dans la chambre. Pas de renouvellement des bouteilles d’eau chaque jour. Mini bar vide. Service en chambre pas fait alors qu’on avait bien mis le pancarte...
Stayed 2 nights in Sep 2020

8/10 Good

Verified traveler

Stayed 2 nights in Jul 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Voyage sympa sans plus, spa important mais eau des piscines froides, chambres avec vue imprenable sur rien(petite cours 10m2 au dessus de la rĂ©ception) pour un 4 Ă©toiles c'est un peu limite ne pas prendre les chambres 103 et 109 et le petit dĂ©jeuner Ă  24 euros... au Novotel il y a le mĂȘme pour 17 euros voir Ă  l'Ibis...
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Oct 2018

8/10 Good

Daniele

Liked: Cleanliness, property conditions & facilities, room comfort
HĂŽtel impeccablement entretenu.Personnel trĂšs aimable.Nourriture de qualitĂ©.TrĂšs agrĂ©able jardin avec piscine et jacuzzi.Spa trĂšs bien Ă©quipĂ©.Emplacement au calme et prĂšs de la forĂȘt. Mais on a du mal Ă  voir quelqu'un Ă  l'accueil et trĂšs mauvaise signalĂ©tique Ă  l'intĂ©rieur de l'hĂŽtel oĂč on peut se perdre!!
Stayed 2 nights in Jul 2018

8/10 Good

Simone, Bad Homburg

Liked: Cleanliness, room comfort

Hotel mit sehr gutem Essen und riesigem SPA

Schönes Hotel im Umbruch, Zimmer schon renoviert, sehr schön und komfortabel, Flure und allgemeine RĂ€ume (Restaurant) sind aber noch eher 'alt'. DafĂŒr gigantischer und nagelneuer Spa-Bereich mit tollen Saunen und RuherĂ€umen, Schwimmbad innen und außen, 1a Hotelpersonal spricht fast ausschließlich französisch der Ort ist klein, aber guter Ausgangspunkt auch fĂŒr Wanderungen, alles gut erreichbar, angenehm ruhig
Stayed 4 nights in Jun 2018

8/10 Good

JC, FRANCE Epinal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spa de qualité

Nous recherchions un hÎtel Spa de qualité pour un moment de détente, et c'est reussi malgré une chambre avec une vu décevante (vu sur une terrasse pas trÚs esthétique). Les piscines et le Spa sont de qualités Peu de monde lors de notre passage et trÚs paisible. A refaire
Stayed 1 night in Jun 2018