Terrace/patio

Reviews of Sedona Hilltop Inn

2 out of 5
Sedona Hilltop Inn
218 HIGHWAY 179, Sedona, AZ

Reviews

9.0

Wonderful

Rating 10 - Excellent. 514 out of 842 reviews" "
Rating 8 - Good. 243 out of 842 reviews" "
Rating 6 - Okay. 50 out of 842 reviews" "
Rating 4 - Poor. 19 out of 842 reviews" "
Rating 2 - Terrible. 16 out of 842 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sung Yi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checkin was seamless! Nice room with cleanliness. Recommended!
Stayed 1 night in May 2024

10/10 Excellent

denise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location to shopping, restaurants and really everything. Was very happy there
Stayed 1 night in Apr 2024
Response from Michael. Innkeeper The Sedona Hilltop Inn on 2024/4/30
Thank you so much for positive feedback!

4/10 Poor

Martin

Disliked: Staff & service, amenities, property conditions & facilities
The person that checked me in made me feel like I was inconveniencing him by being there. There was a hole in the side of my mattress that a broken spring was sticking through and cut my leg. Very noticeable when pulling the sheets back. Location is ok but walk everywhere because your in the middle of traffic town. They do have a nice patio look out area with nice views.
Stayed 1 night in Apr 2024
Response from Michael. Innkeeper The Sedona Hilltop Inn on 2024/4/30
It's disheartening to read that our wonderful front desk staff did not take care of you in the manner we are accustomed to take care of our guests. Could you please let us know what room you were in? I would like to find the box spring that has the snag on it, I know it can't be our mattress because we have memory foam beds. Please let me know. Thank you!

8/10 Good

Marilyn, Avon Lake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was huge, sheets and mattress were comfy. Toiletries were high end. Walkable to great restaurants.
Stayed 1 night in Apr 2024
Response from Michael. Innkeeper The Sedona Hilltop Inn on 2024/4/30
Thank you so much for your positive feedback! It's appreciated!

8/10 Good

Lois, Ponte Vedra beach

Liked: Staff & service
Stayed 1 night in Apr 2024
Response from Michael. Innkeeper The Sedona Hilltop Inn on 2024/4/30
Thank you!!!

10/10 Excellent

Kellee

Liked: Cleanliness, staff & service, property conditions & facilities
Cute, small, excellent location
Stayed 2 nights in Apr 2024

8/10 Good

laveita

Stayed 2 nights in Apr 2024
Response from Michael. Innkeeper The Sedona Hilltop Inn on 2024/4/30
Thank you!!!

10/10 Excellent

Lester

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Michael. Innkeeper The Sedona Hilltop Inn on 2024/4/30
Thank you so much!!!

8/10 Good

Tracy, Any city

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Michael. Innkeeper The Sedona Hilltop Inn on 2024/4/30
Thank you!!!!

2/10 Terrible

Frank

Traveled with partner
Disliked: Staff & service
The female lobby receptionist ignored my complaint regarding the metal lobby bench having rivets which tore my wife’s pants after she stood up after sitting on bench. I want reimbursement for damage and management to acknowledge the danger of the bench. I am disgusted with the lobby receptionist stupidity. Someone will cut themselves sitting on this bench.
Stayed 1 night in Apr 2024
Response from Michael. Innkeeper The Sedona Hilltop Inn on 2024/4/30
Nasty reviews like this should be taken down immediately. Your complaint was not ignored, the front desk agent spoke with you and your wife(the moment it "happened") and took a look at the pants. There was no tear or damage. I think we should leave it at that.

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice place to stay in Sedona especially if you want to be close to restaurants and shopping.
Response from Michael. Innkeeper The Sedona Hilltop Inn on 2024/4/30
Thank you for the positive review! Our location is definitely very convenient!

8/10 Good

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Restaurants were walking distance. Small room, outdated but we were only there 1 night and that isnt a huge concern.
Stayed 1 night in Apr 2024
Response from Michael. Innkeeper The Sedona Hilltop Inn on 2024/4/30
Thank you for mentioning our great location!

8/10 Good

Thomas

Traveled with family
Liked: Cleanliness
Disliked: Amenities
This motel is in a great location, very walkable for everything in town. Downside is that the central location comes with a fair amount of traffic noise, and the facility really needs some updating. Georgia in the office was helpful, and knowledgeable about the area. One wish was that we could have checked in before 4:00 sharp.....though to be fair, the time was shown when I booked.
Stayed 1 night in Apr 2024
Response from Michael. Innkeeper The Sedona Hilltop Inn on 2024/4/30
Thank you so much for mentioning our wonderful front desk staff! I am so glad we could assist you while stay with us. We try to help our guest as much as we can with an early check in if possible, unfortunately sometimes being a small property and not having rooms available early puts a tremendous amount of pressure on our incredible housekeeping staff to turn over the rooms. In all honesty we rather have the room clean and ready for check in time than have a small detail slip through that a guest would not like. Thank you!!

10/10 Excellent

Melodee

Traveled with family
Great spot! Helpful staff . Rooms were roomy, clean and had everything you need! Oh yeah, the views were incredible!
Stayed 2 nights in Apr 2024
Response from Michael. Innkeeper The Sedona Hilltop Inn on 2024/4/30
Thank you for mentioning our views!!! Our patio and rooms so have a gorgeous view of the red rocks!

10/10 Excellent

Kim, Sedalia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful views. Good location!
Stayed 1 night in Apr 2024
Response from Michael. Innkeeper The Sedona Hilltop Inn on 2024/4/30
Thank you!!!!

8/10 Good

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Hotel need to add another luggage rack or table. There are only 3 drawers to put clothes in so my husband had to leave his stuff in suitcase on the floor
Stayed 2 nights in Apr 2024
Response from Michael. Innkeeper The Sedona Hilltop Inn on 2024/4/30
Thank you so much for mentioning our location, it's certainly convenient to be able to walk to places when Sedona traffic gets congested.

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of shopping to walk to.
Stayed 1 night in Apr 2024
Response from Michael. Innkeeper The Sedona Hilltop Inn on 2024/4/30
Thank you so much!!!

10/10 Excellent

Kerry

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was wonderful, loved the style. Location and parking were great.
Stayed 3 nights in Apr 2024
Response from Michael. Innkeeper The Sedona Hilltop Inn on 2024/4/30
Thank you so much!!!

8/10 Good

Pierre

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and nice view
Stayed 2 nights in Mar 2024
Response from Michael. Innkeeper The Sedona Hilltop Inn on 2024/4/30
Thank you so much!!!

10/10 Excellent

Karen

Stayed 4 nights in Mar 2024
Response from Michael. Innkeeper The Sedona Hilltop Inn on 2024/4/30
Thank you for the positive review!!!

8/10 Good

Ivan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Хороший мотель для остановки на ночь. Рядом прогулочная зона, кафе и рестораны. Из номера великолепный вид на горы, позволяющий люьоваться восходяшим солнцем
Stayed 1 night in Mar 2024
Response from Michael. Innkeeper The Sedona Hilltop Inn on 2024/4/30
Thank you so much for mention our gorgeous views. We are very happy you enjoyed our location!

10/10 Excellent

Tiffany

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything, spectacular views..
Stayed 1 night in Mar 2024
Response from Michael. Innkeeper The Sedona Hilltop Inn on 2024/4/30
Thank you so much for mentioning our views! We have to say that we have one of the best views of Snoopy Rock in all of Sedona!

8/10 Good

SHIVA, Cambria

They need to remove or change carpets. Otherwise good. Convenient near shops restaurants.
Stayed 1 night in Mar 2024
Response from Michael. Innkeeper The Sedona Hilltop Inn on 2024/4/30
Thank you so much! Our location does make it easy to enjoy Sedona. We do have the carpets professionally cleaned every 3 months but maybe during our busy times we should make it a little more often, thank you for the suggestion!

8/10 Good

Joan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. It was great except for all the traffic, and I know that is not the fault of the hotel.
Stayed 1 night in Mar 2024
Response from Michael. Innkeeper The Sedona Hilltop Inn on 2024/4/30
Thank you!!! It's true that Sedona traffic does get congestd but with our great location you can walk to many attractions, such as Uptown, Tlaquepaque, Art Galleries and many many restaurants. Hopefully this made up for it! Thank you

8/10 Good

Catherine

Stayed 1 night in Mar 2024
Response from Michael. Innkeeper The Sedona Hilltop Inn on 2024/4/30
Thank you!!!

10/10 Excellent

Mike

Traveled with partner
Liked: Amenities
Great location. This place lived up to our expectations.
Stayed 1 night in Mar 2024
Response from Michael. Innkeeper The Sedona Hilltop Inn on 2024/4/30
Thank you so much for the kind comments, they are truly appreciated!

6/10 Okay

Ray

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Receptionist was rude and unprofessional.
Stayed 1 night in Mar 2024
Response from Michael. Innkeeper The Sedona Hilltop Inn on 2024/4/30
This is really sad to see. As a small property we pride ourselves on helping our guests and providing a welcoming atmosphere. As you can see from our previous reviews our staff is mentioned numerous times as a positive asset. I am so SORRY that you did not feel this. I will have a talk with our front desk staff. Thank you!

8/10 Good

Rebecca

Traveled with family
Liked: Cleanliness, staff & service
Location is great. Rooms are good but bathroom needs to be better. Shower was weak with not great water pressure. Also wished they would have more double queen or full beds
Stayed 3 nights in Mar 2024
Response from Michael. Innkeeper The Sedona Hilltop Inn on 2024/4/30
Thank you for mentioning our wonderful location and great rooms. We just have one room with double queens as most of the guests that stay with us are couples. Thank you for your positive review!!

6/10 Okay

Rhonda

Liked: Cleanliness
Great location. Room was average. Pillows lumpy. We were next to the arts area and we could see the red rocks from our room. The motel is on a busy street but there was good sound proofing.
Stayed 3 nights in Mar 2024
Response from Michael. Innkeeper The Sedona Hilltop Inn on 2024/4/30
Thank you so much for you positive words. Our location is just a short walk to Tlaquepaque and the art galleries!

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a wonderful hotel. That is nicely renovated. The only negative about the place is the walls are poorly insulated and you can hear your neighbors quite easily.
Stayed 4 nights in Mar 2024
Response from Michael. Innkeeper The Sedona Hilltop Inn on 2024/4/30
Thank you so much so your positive review!

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Short stay but very comfortable bed. Would like to have had hot water available for tea.
Stayed 1 night in Mar 2024
Response from Michael. Innkeeper The Sedona Hilltop Inn on 2024/4/30
Thank you so much for mentioning our comfortable beds! They are memory foam!

10/10 Excellent

Brenda

Convenience to shops and restaurants.
Stayed 1 night in Mar 2024
Response from Michael. Innkeeper The Sedona Hilltop Inn on 2024/4/30
Thank you so much for the positive review!

10/10 Excellent

Justin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for to stay! Location is very convenient for walking to dozens of places to shop, dine, or drink. Rooms were clean, parking is in front of your room, and bed was comfortable (but firm).
Stayed 4 nights in Mar 2024
Response from Michael. Innkeeper The Sedona Hilltop Inn on 2024/3/24
Thank you for mentioning our fantastic location! We are conveniently located to walk to uptown and Tlaquepaque shopping!

10/10 Excellent

Nicholas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Priced very well. Huge rooms.
Stayed 1 night in Mar 2024
Response from Michael. Innkeeper The Sedona Hilltop Inn on 2024/3/24
Thank you!!!! We appreciate all the positive mentions of our property!

8/10 Good

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
There was stunning art in the lobby, and the front desk people were lovely and helpful. The view across the road was beautiful. The m/hotel was conveniently located within walking distance to shops and the art district just down the hill. The only downside was that the small block of rooms was just a renovated strip motel, so there was noise coming through the walls from other rooms. I missed having a desk or table to work on my laptop in the evening.
Stayed 3 nights in Mar 2024
Response from Michael. Innkeeper The Sedona Hilltop Inn on 2024/3/24
Thank you for mentioning our wonderful front desk staff, they truly do their best to make all of our guest feel welcomed. As you said, our location is very convenient to walk to uptown or Tlaquepaque and all the wonderful art galleries and restaurants. Thank you!!!

10/10 Excellent

Annabelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Michael. Innkeeper The Sedona Hilltop Inn on 2024/3/24
Thank you for the high score!!!

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attractive property in a central location convenient to shopping, dining and other activities in and around Sedona. Parking was convenient, the room was spacious and well appointed and overall we enjoyed our stay.
Stayed 2 nights in Mar 2024
Response from Michael. Innkeeper The Sedona Hilltop Inn on 2024/3/24
Thank you so much for the wonderful review! We appreciate it!

8/10 Good

Frank

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located in downtown Sedona. Good parking.
Stayed 1 night in Mar 2024
Response from Michael. Innkeeper The Sedona Hilltop Inn on 2024/3/6
Thank you for your kind words! We appreciate it!!!

10/10 Excellent

Ed

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were very happy with our stay. Friendly and helpful staff, nice room with daily housekeeping, and an absolutely beautiful location.
Stayed 3 nights in Feb 2024
Response from Michael. Innkeeper The Sedona Hilltop Inn on 2024/2/29
Thank you so much!!! We are happy to hear that you enjoyed your stay with us and found your room to be comfotrable and clean. Thanks again!

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous property, super clean, classy, lovely, great value.
Stayed 1 night in Feb 2024
Response from Michael. Innkeeper The Sedona Hilltop Inn on 2024/2/28
Thank you so much for your kind words and acknowledging our wonderful housekeeping staff!

10/10 Excellent

Elise

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient walking distance to both the galleries and downtown. Clean room, accommodating staff, comfortable bed. Would definitely stay again.
Stayed 1 night in Feb 2024
Response from Michael. Innkeeper The Sedona Hilltop Inn on 2024/2/28
Thank you for your awesome review and mentioning our wonderful memory foam beds!

8/10 Good

Joanne

Stayed 2 nights in Feb 2024
Response from Michael. Innkeeper The Sedona Hilltop Inn on 2024/3/24
Thank you for the positive score!!!

4/10 Poor

Frank

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Property old but clean. At checkin we were told that the ice machine was broken so we should go to a gas station and buy some ice. Seemed that the checkin guy was very lazy
Stayed 1 night in Feb 2024
Response from Michael. Innkeeper The Sedona Hilltop Inn on 2024/2/28
Thanks for taking the time to leave a review. This seems awfully low for a non working ice machine. We wish you would have mentioned how clean the property was, or how we are in walking distance to 2 of Sedona's main attractions or the gorgeous view from the property. None the less, thank you!!!

8/10 Good

Kathy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thought the bed was comfy and the room was really clean. We thought it was interesting that the the didn't said get one in office but they're was no ice machine.
Stayed 1 night in Feb 2024
Response from Michael. Innkeeper The Sedona Hilltop Inn on 2024/2/7
Thank you so much for the positve review!!! We appreciate it and we're glad you enjoyed your stay!

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 2 nights in Jan 2024
Response from Michael. Innkeeper The Sedona Hilltop Inn on 2024/2/7
Thank you so much for the high score! We appreciate it!

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Michael. Innkeeper The Sedona Hilltop Inn on 2024/2/7
Thank you so much!!! We are glad you enjoyed your stay and hope you have safe travels!

10/10 Excellent

Stephen

Stayed 1 night in Feb 2024
Response from Michael. Innkeeper The Sedona Hilltop Inn on 2024/3/24
Thank you for the high score!!

10/10 Excellent

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can’t beat the view. Lovely outdoor patio to sit & enjoy. Surprisingly quiet. Very comfortable.
Stayed 1 night in Jan 2024
Response from Michael. Innkeeper The Sedona Hilltop Inn on 2024/2/2
Thank you so much for your kind words! We try for our guests!

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Ao

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is at the center region of Sedona. Very close to the famous Tlaquepaque Arts & Shopping Village, and a lot of nice restaurants.
Stayed 1 night in Jan 2024
Response from Michael. Innkeeper The Sedona Hilltop Inn on 2024/1/27
Thank you so much for your kind words! We appreciate it!