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Reviews of WoodSpring Suites Seattle Tukwila

2.5 out of 5
WoodSpring Suites Seattle Tukwila
15637 West Vally Highway, Tukwila, WA

Reviews

7.2

Good

Rating 10 - Excellent. 291 out of 906 reviews" "
Rating 8 - Good. 235 out of 906 reviews" "
Rating 6 - Okay. 152 out of 906 reviews" "
Rating 4 - Poor. 96 out of 906 reviews" "
Rating 2 - Terrible. 132 out of 906 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ayumi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Apr 2024

8/10 Good

Donald

Liked: Cleanliness, staff & service
Heating/AC wall unit did not work.
Stayed 1 night in Apr 2024

10/10 Excellent

Gian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's good, very comfortable, I liked it.
Stayed 7 nights in Apr 2024

8/10 Good

Byron

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 1 night in Apr 2024
Response from Lori Chandler on 2024/4/22
Thank you for sharing your feedback. We appreciate you

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Lori Chandler on 2024/4/22
Thank you for sharing your feedback, we will be sure to share this with the Hotel.

10/10 Excellent

Jannette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Lori Chandler on 2024/4/15
Thank you for your feedback,.

10/10 Excellent

Kristine

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Lori Chandler on 2024/4/15
Thank you for sharing.

6/10 Okay

Danielle, Bellingham

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Lori Chandler on 2024/4/15
Thank you for sharing, we will be sure to share with the Hotel.

10/10 Excellent

carrie

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good basic room, plenty of room for 2 dog kennels.
Stayed 1 night in Apr 2024
Response from Lori Chandler on 2024/4/15
Thank you fo sharing.

4/10 Poor

Yoki

Stayed 1 night in Mar 2024
Response from Lori Chandler on 2024/4/15
Thank you for sharing, we appreciate your business.

4/10 Poor

Evette

Disliked: Cleanliness, property conditions & facilities
The smell of the room and more comfortable pillows
Stayed 1 night in Mar 2024
Response from Lori Chandler on 2024/4/15
Thank you for sharing, we appreciate your business.

8/10 Good

Silah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk did not have an attendant 24/7. It was closed at night. When I needed to check out at 0600, the front desk was closed with no attendant. The phone in the lobby with instructions to call if the front desk is closed, wasn’t even working!
Stayed 4 nights in Mar 2024
Response from Lori Chandler on 2024/3/18
Thank you for sharing.

6/10 Okay

Tyler

Liked: Staff & service
The room was nice but had an odd smell to it. When I got to my room later that night and went to go use the tv before bed the remote had no batteries in it and the tv had no buttons on it to use.
Stayed 1 night in Mar 2024
Response from Lori Chandler on 2024/3/18
Thank you for sharing, we appreciate you.

10/10 Excellent

Ena

Business traveler
Liked: Cleanliness, staff & service
The lady at front desk was very welcoming and informational and professional!
Stayed 1 night in Feb 2024
Response from Lori Chandler on 2024/3/18
Thank you for sharing your feedback, we will be sure to share this with the Hotel.

4/10 Poor

sanjay, Anchorage

Disliked: Cleanliness, staff & service, property conditions & facilities
We were cold the entire night No blankets - just bed sheets
Stayed 1 night in Feb 2024
Response from Lori Chandler on 2024/3/18
Thank you for sharing your feedback, we will be sure to share this with the Hotel.

10/10 Excellent

James Earl

Traveled with partner
Exactly what I paid for and expected.
Stayed 6 nights in Feb 2024
Response from Lori Chandler on 2024/2/23
Thank you for sharing.

2/10 Terrible

Marles

Stayed 4 nights in Feb 2024
Response from Lori Chandler on 2024/2/23
Thank you very much.

6/10 Okay

Linita

Liked: Cleanliness
Disliked: Staff & service
Stayed 7 nights in Feb 2024
Response from Lori Chandler on 2024/2/23
Thank you for sharing, we hope to see you again.

8/10 Good

Sergio, Wenatchee

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Staff at check in were amazing and make you feel welcomed.
Stayed 1 night in Feb 2024
Response from Lori Chandler on 2024/2/23
Thank you, we will share this with the Hotel.

4/10 Poor

Celine

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff were helpful and courteous. Our room smelled horrible though (like leftover musty food) no matter how much we sprayed Febreze and kept the window cracked open the furthest it could go. Linens and bedding were threadbare. The sheet kept coming off the corners of the bed. Housekeeping service was only after 3 days of stay, earlier than that would incur a $3 charge. Not a dealbreaker for us but something I think future guests would like to know before booking. Room had a small pan, 2 bowls, 2 plates, 2 sets of silverware, 2 water glasses, and some kitchenware. Good to have for an extended stay (which of course the place is for) but would suggest booking elsewhere if you want a cleaner and more comfortable experience.
Response from Lori Chandler on 2024/2/14
Thank you for sharing such detailed feedback, we will be sure to share with the Hotel.

8/10 Good

Marles

Stayed 1 night in Jan 2024
Response from Lori Chandler on 2024/4/15
Thank you for sharing, we appreciate your business.

8/10 Good

Travis

Property was well maintained and room was comfortable. Downside was the elevator was out of order for a time and many of the patrons there were loud
Stayed 2 nights in Jan 2024
Response from Lori Chandler on 2024/1/29
Thank you for taking time to send in your feedback. We will be sure to share this with the Hotel.

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Lori Chandler on 2024/1/29
Thank you for taking time to send in your feedback. We will be sure to share this with the Hotel.

6/10 Okay

Lyudmyla

Bathroom was full of hair, not so clean. Had feeling to go to bed due to many stains on bed sheets.
Stayed 3 nights in Jan 2024
Response from Lori Chandler on 2024/1/29
Thank you for taking time to send in your feedback. We will be sure to share this with the Hotel.

6/10 Okay

Orlando

Stayed 4 nights in Jan 2024
Response from Lori Chandler on 2024/2/14
Thank you for sharing.

8/10 Good

Tiffany

Stayed 21 nights in Dec 2023
Response from Lori Chandler on 2024/1/29
Thank you for taking time to send in your feedback. We will be sure to share this with the Hotel.

6/10 Okay

Dmitri

I was surprised to find people in a bed after I open door to my room just after check in. Fortunately they had one more another room available but only with one bed instead of two.
Stayed 1 night in Dec 2023
Response from Lori Chandler on 2024/1/29
Thank you for taking time to send in your feedback. We will be sure to share this with the Hotel.

8/10 Good

Christopher

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
Had a kitchen and laundry room
Stayed 7 nights in Dec 2023
Response from Lori Chandler on 2024/1/29
Thank you for taking time to send in your feedback. We will be sure to share this with the Hotel.

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
No breakfast
Stayed 1 night in Dec 2023
Response from Lori Chandler on 2023/12/30
Thank you so very much for sharing your feedback.

8/10 Good

Lamar

Liked: Cleanliness, amenities
Stayed 1 night in Dec 2023
Response from Lori Chandler on 2023/12/19
Thank you !!

10/10 Excellent

Michelle

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Lori Chandler on 2023/12/19
Thank you!

10/10 Excellent

Ayanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Renovated, nice & clean. Well lit parking lot. Staff was very friendly. Great for the price. Would stay here again.
Stayed 1 night in Dec 2023
Response from Lori Chandler on 2023/12/10
Thank you for sharing your feedback. We will be sure to share with the Hotel.

6/10 Okay

ignatius

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Didn't like bare floor. Prefer carpet.
Stayed 4 nights in Dec 2023
Response from Lori Chandler on 2023/12/10
Thank you.

2/10 Terrible

Amandeep

Stayed 1 night in Nov 2023
Response from Lori Chandler on 2023/12/30
Thank you for sharing.

10/10 Excellent

Coralys Enid

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, the location is awesome. The only thing we did not like was that in the bathroom roof there was an area with mold, but for everything else it was a great stay. I would definitely book it again!
Stayed 7 nights in Nov 2023
Response from Lori Chandler on 2023/12/10
Thank you for sharing we will share this with the Hotel.

6/10 Okay

Dennis

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Disappointing in nearly every aspect… will NOT be returning for any reason.
Stayed 1 night in Nov 2023
Response from Lori Chandler on 2023/11/27
Thank you, we will share this with the Hotel team.

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Staff & service
No TP here
What hotel runs out of toilet paper. Had to goto store.
Stayed 1 night in Nov 2023
Response from Lori Chandler on 2023/11/21
Thank you for sharing.

4/10 Poor

VORASAK

Disliked: Staff & service, property conditions & facilities
I wouldn’t stay again
Stayed 3 nights in Nov 2023
Response from Lori Chandler on 2023/11/27
Thank you we will share this with the Hotel.

2/10 Terrible

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Room comfort
Loud!
Nice roomy room. Kitchen and full fridge. Bed was clean and comfortable. Floor was not clean. Walls were paper thin and you can hear everything including ?kids or a dog running/jumping around until 0200 in the morning!
Stayed 2 nights in Nov 2023
Response from Lori Chandler on 2023/11/21
Thank you for sharing. We appreciate you.

6/10 Okay

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very noisy hotel. Couldn’t sleep at night
Stayed 1 night in Nov 2023
Response from Lori Chandler on 2023/11/13
Thank you for sharing, we will share with the Hotel management team.

10/10 Excellent

W Brian

Liked: Cleanliness
Stayed 3 nights in Nov 2023
Response from Lori Chandler on 2023/11/10
Thank you for sharing!

2/10 Terrible

Yu-Chi

Business traveler
Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Repeated Disturbances by Housekeeping.
I regret to say that my recent stay at this hotel was rather unsettling due to the staff's overly persistent housekeeping interruptions before the standard checkout time. As a frequent traveler, accustomed to various accommodations, I was taken aback by the multiple disruptions I experienced. Typically, a "Do Not Disturb" sign provides guests with the option to rest undisturbed, but this courtesy was absent. My rest was interrupted first at 10 AM, and then repeatedly, even after I communicated my desire to not be disturbed. It's common for hotels to offer a gentle phone call reminder from the front desk when it’s time to check out, allowing guests a little leeway. Unfortunately, this hotel seemed to prioritize room turnover efficiency over guest comfort. This experience, which left me needing meditation to regain my composure, was not in line with the hospitality standards I've come to expect. For my own peace of mind, I have decided to seek other accommodations in the future, preferring the reliability of other local options over the possibility of such disruptions. For those who value a peaceful and undisturbed stay, it might be advisable to consider other hotels in the area.
Stayed 1 night in Nov 2023
Response from Lori Chandler on 2023/11/10
Thank you for sharing, we will address your concerns with the Hotel.

10/10 Excellent

Cindi

Liked: Cleanliness, staff & service, property conditions & facilities
Need more handicap parking spots and have at least 4 bath towels in the room
Stayed 5 nights in Oct 2023
Response from Lori Chandler on 2023/11/10
Thank you for sharing.

4/10 Poor

Kaileen

Traveled with family
Disliked: Property conditions & facilities
For the price that we paid there could have been much better accommodations and not to mention SPRING BEDS?! In a hotel are you kidding me I couldn’t sleep at all
Stayed 1 night in Oct 2023
Response from Lori Chandler on 2023/10/31
Thank you for sharing your feedback, we appreciate it.

8/10 Good

Jed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proeprty did exactly what it said on the advert! Was perfect for my needs as a solo traveler
Stayed 5 nights in Oct 2023
Response from Lori Chandler on 2023/10/27
Thank you for sharing your feedback. !

4/10 Poor

Kym

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Bring your own coffee
I've never been to a hotel where they didn't have coffe in the room so that was my first disappointment. The coffee in the lobby was like mud, no cream or sugar at various points. The hotel was clean but the bathroom lacked hooks to hang clothing and the overall amenities were few.
Stayed 3 nights in Oct 2023
Response from Lori Chandler on 2023/10/23
Thank you for sharing your feedback. We will be sure to share this with the Hotel.

10/10 Excellent

Kym

Stayed 4 nights in Oct 2023
Response from Lori Chandler on 2023/11/13
Thank you for sharing!!!

4/10 Poor

Yavonda

The room was not what was in the photo. The bed was u comfortable. It was a check pull out typ bed and spring . No blanket Ms
Stayed 3 nights in Oct 2023
Response from Lori Chandler on 2023/10/23
Thank you for sharing your feedback, we will share this with the Hotel.

4/10 Poor

JOSE

Liked: Staff & service
Disliked: Cleanliness
Room smelled like cigarettes, some people where slamming doors all night, it sounded like if they were fighting. Room was clean, but they should really enforced non-smoking in the rooms
Stayed 1 night in Oct 2023
Response from Lori Chandler on 2023/10/23
Thank you for sharing your feedback. we will share this with the Hotel.

6/10 Okay

Ruben

Stayed 3 nights in Oct 2023
Response from Lori Chandler on 2023/11/13
Thank you for sharing.